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El Secreto

Photo gallery for El Secreto

Exterior
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, Internet
Premium bedding, minibar, in-room safe, Internet
Bathtub, hair dryer

Overview of El Secreto

El Secreto

2.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Parking available
  • Bar
Map
11 MILES NORTH OF SAN PEDRO TOWN, AMBERGRIS CAYE, San Pedro, Belize District

Explore the area

  • Popular LocationMexico Rocks17 min drive
  • Popular LocationSecret Beach69 min drive
  • Popular LocationBoca Del Rio Beach70 min drive
  • AirportSan Pedro (SPR)81 min drive

Room options

About this area

San Pedro

El Secreto is located in San Pedro. Belize Barrier Reef and Mexico Rocks reflect the area's natural beauty and area attractions include GoFish Belize and Reef Runner Glass Bottom Boat. Toucan Jumper Bungee Trampoline and Tackle Box Canyons are also worth visiting. Looking to get your feet wet? Water skiing, parasailing and windsurfing adventures can be found near the property.

What's nearby

  • Mexico Rocks - 17 min drive
  • Secret Beach - 69 min drive
  • Boca Del Rio Beach - 70 min drive
  • Boca del Rio - 71 min drive
  • GoFish Belize - 71 min drive

Getting around

  • San Pedro (SPR) - 50 min drive

Restaurants

  • El Norte Bar & Grill - 9 min walk
  • Temple Run Tavern - 12 min drive
  • Pizza Gourmet de Chris - 21 min drive

About this property

El Secreto

Property highlights
Take advantage of shopping on site, a coffee shop/cafe, and a garden at El Secreto. Active travelers can enjoy mountain biking, ecotours, and scuba diving at this hotel. Treat yourself to a massage or other spa services. Enjoy onsite activities like kayaking and windsurfing. In addition to dry cleaning/laundry services and a bar, guests can connect to wired Internet (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), helicopter/airplane tours, and massage treatment rooms
  • A front desk safe
  • Guest reviews speak well of the dining options and bar
Room features
All 13 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and internet access.
More amenities include:
  • Bathrooms with bathtubs and showers
  • Refrigerators, coffee/tea makers, and phones

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Wired internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Mountain biking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Spa tub
  • Windsurfing

Family friendly

  • In-room refrigerator
  • Living room
  • Outdoor pool

Conveniences

  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Living room
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

El Secreto
El Secreto Hotel
El Secreto Hotel San Pedro
El Secreto San Pedro
El Secreto Belize/Ambergris Caye
El Secreto Resort San Pedro
El Secreto Resort
El Secreto Belize/San Pedro
El Secreto Hotel
El Secreto San Pedro
El Secreto Hotel San Pedro

Frequently asked questions

Does El Secreto have a pool?

Yes, this property has an outdoor pool.

Is El Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Secreto?

Self parking is available for a fee.

What time is check-in at El Secreto?

Check-in begins at 3 PM.

Where is El Secreto located?

Situated in San Pedro, this hotel is 0.1 mi (0.1 km) from Belize Barrier Reef and within 9 mi (15 km) of Mexico Rocks and San Pedro Beach. Secret Beach and Boca Del Rio Beach are also within 12 mi (20 km).

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 70 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 17 out of 70 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 3 out of 70 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 7 out of 70 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 5 out of 70 reviews" "
" "2 - Terrible 7%

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
When we arrived at the hotel, the whole site smelled of sewage. The restaurant area, the grounds, the pool area. When we asked why they said the pipes had broke. But when we tried to get our monies back and leave there was no manager at the hotel. The desk person said the manager lives in Mexico. When even Expedia tried to get in touch with the hotel to get a refund for us they coudln't get an answer.
Stayed 14 nights in Mar 2018

10/10 Excellent

Coco, Belize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private & Secluded....exactly what we needed.
We absolutely enjoyed our stay at El Secreto. The private pool and bedding was the icing on the cake! Estel was amazing! We will most definitely return.
Stayed 1 night in Feb 2018

10/10 Excellent

twodox, Cheshire, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total relaxation in an idyllic setting.
El Secreto is a tiny gem of a hotel, with 13 beautiful cabins on a lovely site. Ours was around a lagoon and others are on the beach. The service was outstanding and the food in the restaurant was excellent and varied. The hotel is on the northern end of the island.San Pedro is 30 minutes away by boat or 45 minutes by golf cart along a very bad road. The nearest restaurant is a mile away, so you will eat nearly all your meals there, which can be expensive. We spent about $140/day for two, without a major bar tab. Estell, the manager, is a gem - witty, helpful and charming. Rather than spend a full week here, I recommend staying on the mainland or in San Pedro for your adventures and coming here after to chill out for a few days. Perfect for couples; NOT for children.
Stayed 7 nights in Jan 2018

8/10 Good

Dianne, Peterborough ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to get away from it all
My husband and I went to El Secreto for our one year anniversary. The hotel is stunning, and extremely private. We felt like we had the entire resort to ourselves. The staff were very attentive, but stayed in the background until you needed them. The grounds were stunning!! Every angle was like a post card. I had pretty high expectations but was very happily surprised. There were a few minor issues, we had trouble getting our hot tub turned on, out of the 7 nights we were there it was only turned on once, although we requested it every afternoon. Because of the time of year we went, the sand flies were quite bad (after the rainy season). The hotel did the best they could, and provided bug spray in all the rooms. In another couple of weeks they should be gone. We were looking for a place that we could escape the world, and found it at El Secreto. We still participated in the activities that we wanted to, but enjoyed the peace and quiet the most! We will definitely be back, and will highly recommend it to others we know who are thinking about Belize and Ambergris Caye as an option for a get away.
Stayed 7 nights in Nov 2017

10/10 Excellent

ELIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing getaway
Amazing getaway
Stayed 3 nights in Nov 2017

4/10 Poor

Mark and Jenny, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience but quick response & refund. Bats
El Secreto is located in a beautiful, remote spot on Ambergris Caye. If you're not familiar with the layout of the caye, be aware that in order to get to El Secreto from San Pedro, you need to take a 30-min water taxi up the coast to reach the El Secreto dock. There is no road that goes there from town. The villas are nice and spacious. We arrived in the afternoon and intended to stay for two nights. We got to our villa and thought - why is the thatched palm frond roof so thin? We could literally see cracks of daylight through it. What do they do when it rains?? We figured that it isn't a huge concern since there was no rain in the forecast while we were there. We enjoyed the hot tub, had dinner and went to bed. Around 4:30am, we woke up to the sound of loud rustling inside our villa. I switched on a light to find a bat flying around inside our bedroom! It was bumping into the ceiling, presumably trying to get out. The bat finally found a crack in the ceiling and left. We packed up our things and checked out early that morning. The person at the front desk did not appear surprised at our experience. To us it seemed like they already knew that they had a bat problem. Despite the bad experience, El Secreto was quick to arrange a boat to take us back to San Pedro for free, and they were also quick to grant my refund request for both nights. We would love to recommend this resort, but until they fix their pest / bat problem, we can not honestly recommend staying here.
Stayed 2 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Great stay overall, staff was excellent very helpfull always and the property is ver nice

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY AT THIS HOTEL!!!!
The staff that picked us up from the airport was friendly. The staff met us at the dock to welcome us to the hotel, but it was downhill from there. The restaurant was mediocre, there was one other person in the reastaurant but it took a very long time to get our food, which was extremely overpriced. The room upon first glance was ok, but quickly realized that coffee cups were flilthy, there weren't adequate toteltries and the hot tub was cold. Those items were addressed by the staff. After settling in we encountered a bat flying in our room. We contacted the front desk, and they were not very quick to respond. They eventually caught the bat and removed it from our room. After waiting for another villa to be cleaned, they moved us in the middle of the night. After a long day of traveling and the bat encounter I was ready for a good night sleep, as soon as the lights went out in the new villa again the bat problem. After bringing this to the managements attention, a very delayed response, we checked out and moved to another hotel. They did not refund our money, and said that it was our problem. The bottom line is, the hotel is not well-maintained, in addition to the bat problem, the overall condition of the hotel is poor. The onsite management is not equipped to handle situations that require refunding money to guest. I waited 2 1/2 hours for response from the corporate office that ultimately said sorry we're going to keep your money!

4/10 Poor

Verified traveler

Liked: Cleanliness
Great location but "rip off" for food
The El Secreto is located at a great beach - just don't check 50m left/right from the hotel beach as it starts to be a dump. The stuff is friendly and helps in supporting a pleasurable stay. Due to the location a trip to San Pedro (or the next restaurant) is rather a nightmare and therefore: only the option for food and drinks at El Secreto is available. El Secreto does provide food but the price is (allow me to write) a rip off as the quality as well as the service is so lala. Additional: changes to a menu normally end in a "no" - which is far away from customer friendly. With that written: location and stuff great - amenities improvement highly appreciated!