Ratings based on 137 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Mall.

Posted May 12, 2017
Pros: Safe, close to airport and mall.
Cons: Booking through Expedia is far more expensive than booking directly with hotel. over $50 more! I wasn't happy with that.
Location: Airport and Mall is nearby and safe place.
We had a nice stay here and the pool was awesome. The area is safe. there is parking. restaurant is nice.
Comment from Hotel Management
May 15, 2017 by Hotel Staff, Hotel Management
Dear guest, Thsnk you for taking some time and giving us your comment, we appreciate your feedback and will be taking it into consideration. We hope to have you back soon. Bes regards
5 out of 5
by Felix M.

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by Fanny Hawit GM, Hotel Management
Muchas gracias por su comentario, esperamos tenerle pronto de regreso. Saludos
4 out of 5
Recommended
for Everyone
by A verified traveler from San Pedro Sula

Good hotel

Posted Mar 19, 2017
Stayed for one night only, the room was clean and comfortable. We ordered room service and the food was not good at all. Most of the staff was very friendly except for the lady who delivered our food. Breakfast was great!
Comment from Hotel Management
Mar 20, 2017 by Hotel Staff, Hotel Management
Dear Miriam, Thank you for giving us your comment, we aprreciate you taking some time for it. We are sorry for any inconveniences you may have experienced in your recent stay to our hotel. We hope to have you back soon. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2017
Nice and clean hotel. Receptionist staff can improve service.
Comment from Hotel Management
Feb 9, 2017 by Hotel Staff, Hotel Management
Dear guest, Thank you for taking some time and giving us back your comment. We hope you decide to visit us back soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Staff was really friendly and the rooms real clean Brian and Anna from San Pedro they were very helpful for me since Expedia did not take care of me
Comment from Hotel Management
Jan 27, 2017 by Hotel Staff, Hotel Management
Dear guest, Thank you for your comment, we are happy to know your stay was great. Our staff is always available to help in anything they can to provide you with an unforgettable experience. We hope to have you back soon. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
It was ok (expected more since it was executive), but ok
Comment from Hotel Management
Jan 16, 2017 by Hotel Staff, Hotel Management
Dear guest, Thank you for your comment, we hope to have you back soon. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel in SPS

Posted Jan 13, 2017
Pros: cleanliness / declaration of rooms. very comfortable beds
Cons: the gym definitely needs and upgrade. It is small with old and limited equipment.
Location: Its a a good location close to the main points of interest in the city it feels secure as well
stayed in this hotel for business trip. it is in a good location with 3 restaurants inside to select rooms are very comfortable and very nicely decorated
Comment from Hotel Management
Jan 16, 2017 by Hotel Staff, Hotel Management
Dear guest, Thank you for taking some time and giving us your comment, it fills us with joy to know you had a great stay in our hotel. We are stategically located in the heart of the business and enterntainment district with 3 different restaurants, 24 hr room service and gym, spa and sauna and 149 rooms to offer give our guests "The Place to Be" in San Pedro Sula. We hope you visit us back again soon. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 25, 2016
at the check in they did not know about how many breakfast were included in our reservation. Front desk staff told us is cheaper to reserve with them directly. There is a limited parking space, so a night there is no clear reserved spaces for guest. Rooms and staff are nice, breakfast is good although fruits are not sweet.
Comment from Hotel Management
Jan 16, 2017 by Hotel Staff, Hotel Management
Dear guest, Thank you for your comment, we appreciate you taking some time and giving us your feedback. Our staff is always available and eager to help in anything they can to make you feel at home. We always have reserved parking spaces for ur guests even when may have an event going on in the hotel. Our buffet breakfast offers a wide variety of assorted fruits and pastry, as well as an egg station to make them in the moment. We hope you visit us back soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from honduras

Beautiful

Posted Dec 24, 2016
Great service in English and Spanish. Lovely room and clean modern
Comment from Hotel Management
Jan 16, 2017 by Hotel Staff, Hotel Management
Dear Jonah, Thak you for taking some time and giving us your comment. Our rooms offer "The Best Rest" with black out curtains, 300 thread egyptian cotton sheets, 24 hr room service and high speed internet connection so you can enjoy a wonderful experience in the confort of your room. We hope you visit us back soon.
5 out of 5
by A verified traveler

Best service ever

Posted Dec 16, 2016 on Hotels
Perfect place for a good sleep, great service and convenience for those last minute things.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your comment, our hotel is known as "The Place to Be" in San Pedro Sula for everything we offer our guests. We hope to have you back anytime soon. Best regards.