Ratings based on 1,746 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Easy access to freeway. Good parking Pleasant room decor. Great shower. Quiet
4 out of 5
Recommended
for Everyone
by A verified traveler from Nor Cal

Very Nice Hotel

Posted Nov 10, 2017
Pros: Comfortable beds, lobby was very inviting, friendly staff.
Location: About 45 minutes to downtown San Francisco. In a decent area, felt safe.
We only stayed for one short night pretty much just to sleep as we had an appointment in SF the next morning, would have liked to have stayed longer. We did see they had a nice bar on the premises, would have been nice to been able to enjoy a cocktail. Rooms were clean. The beds were comfortable and the staff was very nice. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Check in was smooth and easy which was great after a long day of work and no place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from northern california

Pleased

Posted Nov 7, 2017
The hotel staff was very friendly and check in was fast. The hotel was very close to freeway and shopping!
4 out of 5
Recommended
for Everyone
by A verified traveler from chatsworth CA

almost perfect

Posted Nov 5, 2017
Very comfortable and inviting. Close to the city. Bed could have been firmer
4 out of 5
Recommended
for Everyone
by A verified traveler from san rafael ca

Comfy bed clean room

Posted Nov 4, 2017
Nice room nice bedding breakfast was expensive for what most hotels give guests complimentary with room purchase. Nice lobby pool area and close to shopping. The TV in room was outdated and had only a few channels that sucked and felt ancient. Overall I would recommend
3 out of 5
Recommended
for Everyone
by A verified traveler

Mixed Bag-But Would Stay Again

Posted Oct 31, 2017
Previous guests' hair was stuck to the ceiling of the bathroom, not sure how housekeeping missed that. Printer was not working for a bit in the office area and staff were uninterested in solving the problem-had to ask persistently and then they dragged their feet and tried half halfheartedly for a solution. There were small holes in the sheet on one of the beds. Lobby and pool is beautiful, great views from the room windows, awesome shuttle service within 5 mile radius, and a pretty location in general. I would stay again.
2 out of 5
by A verified traveler from California

Rate does not match appearance

Posted Oct 25, 2017
Pros: The front desk people at check-in were friendly and welcoming.
Cons: Cleaning, updating, etc.
The hotel is in need of refurbishing. The carpet is dingy and worn in many areas. The hallway walls are dingy and appear dirty; some areas have chipped paint and wood. The doorways are marred, especially at the bottoms ... chipped wood and scratches. We expected more of a "high-end" property, especially with the room rate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Posted Oct 11, 2017
Pros: clean and comfortable
Cons: wait time for room but understandable due to fires
This hotel was easy and a comfortable place to stay. The rooms were clean and I felt safe. everything worked out well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place, convenient location

Posted Oct 11, 2017
Pros: Location and quality
It was a quick business trip, made smooth and comfortable by a great place to stay