San Rafael Vacations from $309

Great hotel! The staff was very friendly, the room was clean and comfortable, the breakfast was excellent, and the location was perfect. I would definitely stay here again.

Illa Experience Hotel is an absolutely beautiful property with both historic and modern elements. Our room (a second floor suite with views of the charming street) was incredibly spacious and well appointed. Indeed, the entire hotel was renovated with thoughtful details. The service was off the charts... seriously - the kindest, most helpful staff ever. They went out of their way to make our stay a pampered one - from accommodating a late check out to sourcing needed medicine in Quito. And the view from the second floor bar of the hills and the Angel of Quito was breathtaking. What a treat!

We loved our stay here. We had our two teenage sons with us and the room was perfect. The staff was incredible- so helpful and answered all our questions. They called taxis for us, recommended delicious restaurants, and even stayed up for us to arrive nearly in the middle of the night. Each morning they had an amazing breakfast for our family, which was one of our favorite meals of the day. They would do a juice, fresh fruit, granola, and then would make toast or eggs if we wanted it. Safe neighborhood and we felt very safe with the gate around the hotel. Would absolutely stay again.

Our PM restaurant waiter and bartender was great. I think his name was Norbert. Rooms were cleaned, the food wasn’t great but not bad either. AM front desk staff weren’t too accommodating, however pm FD and night auditor were nice and friendly.

Area felt safe, very good food & service in the hotel. Staff couldn’t be nicer! Need to walk for other dining options & tourist sites.