Ratings based on 821 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice & Clean

Posted Apr 16, 2018
Nice & Clean. Polite staff.....................................
Comment from Hotel Management
Apr 17, 2018 by Janet, Hotel Management
Thank you for your review. We appreciate you choosing Hyatt House San Ramon
5 out of 5
Recommended
for Everyone
by A verified traveler from san mateo

Posted Apr 13, 2018
Good Breakfast and cleanliness, staff is very friendly
Comment from Hotel Management
Apr 17, 2018 by Janet, Hotel Management
Thank you for your response. We appreciate the opportunity to serve you. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location And very clean.

Posted Apr 11, 2018
For price I was expecting Room service, robe, water and additional toiletries such as mouthwash, showercap, etc...$300+a night usually gives me that...
Comment from Hotel Management
Apr 17, 2018 by Janet, Hotel Management
Thanks for your response and for staying with us.
2 out of 5
by A verified traveler

Good hotel but dogs barking

Posted Apr 1, 2018
It’s a bummer they let dogs stay while owners leave them to bark all day and night. Love dogs and irresponsible owners should not be allowed to leave dogs that are scared and bark all the time. Won’t stay again. Staff tried but didn’t fix it
Comment from Hotel Management
Apr 4, 2018 by Kerry, Hotel Management
Thank you for your response. Our apologies that the dog was barking. Our Asst. GM did attempt multiple times to reach the owner of the dog however were unsuccessful at that time. We have spoke with them since and informed them that this cannot continue. I understand the frustration of this type of incident and we will continue to work at improving.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Great Hotel. Close to eating options

Posted Mar 29, 2018
Great hotel. I’ve been here 3 times now. We get a studio which has a small kitchen equipped with plates, silverware, etc. Very convenient. Rooms are always clean. Staff is very friendly and helpful. Continental breakfast is fantastic. I will becoming back for sure
Comment from Hotel Management
Mar 29, 2018 by Janet, Hotel Management
Thank you for your wonderful feedback. We are glad that you enjoy staying with us and appreciate you choosing Hyatt House San Ramon. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Feb 24, 2018
Check in pleasant and efficient. The particular room I was in was a little worn compared to other rooms I have stayed in at this hotel.
Comment from Hotel Management
Feb 26, 2018 by Janet, Hotel Management
Thank you for your feedback. We appreciate you choosing Hyatt House San Ramon and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Very nice Hotel

Posted Feb 11, 2018
Great Hotel. Staff was very nice and accommodating. Very good continental breakfast. Hotel morning is close to many restaurants and stores.
Comment from Hotel Management
Feb 12, 2018 by Janet, Hotel Management
Thank you for your feedback and for choosing Hyatt House San Ramon. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
Wonderful People, very clean, and more than I expected.
Comment from Hotel Management
Feb 5, 2018 by Janet, Hotel Management
Thank you for your wonderful comments. We appreciate you choosing Hyatt House San Ramon and hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jan 23, 2018 on Hotels
Comment from Hotel Management
Jan 26, 2018 by Janet, Hotel Management
Thank you for your response.
5 out of 5
by A verified traveler

Great local place to stay!

Posted Jan 21, 2018 on Hotels
The hotel was modern and very comfortable. The staff was amazing and friendly. They made our stay special and helped us celebrate our birthday weekend. Complimentary breakfast was very good with quite a variety of breakfast choices.
Comment from Hotel Management
Jan 22, 2018 by Janet, Hotel Management
Thank you for your reviews. We appreciate the opportunity to serve you and hope to see you again soon.