Ratings based on 504 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if you are staying in San Ramon

Posted Sep 21, 2017
I was at the hotel to attend two back to back conferences. The staff was friendly and helpful and the room was clean. I did not have an opportunity to test out any of the amenities as I was busy both days. I am not thrilled with the food that was prepared for either event. There were a few issues with the audio systems in the rooms but we were able to work oround them.
Comment from Hotel Management
Sep 22, 2017 by Ana S-G, Hotel Management
Thank you for staying with us and for your valuable feedback. Hope to have the opportunity to serve you again when in San Ramon.
5 out of 5
Recommended
for Families
by A verified traveler from Sacramento, CA

Fantastic stay for a family weekend

Posted Aug 28, 2017
Pros: The hotel had many positives, but the most exceptional was the staff. They were personal, approachable and accommodating.
Location: Easy access to the many surrounding sports parks. Plus restaurants, Target and Whole Foods in walking distance.
My family and I stayed at the Marriott for a long weekend while my son participated in a soccer tournament. The staff went above and beyond in every aspect of our stay. From a delicious and reasonably priced buffet breakfast to extra water on a hot day and even a special hospitality room for the soccer players, their service was exceptional. Thank you for making our soccer weekend special.
5 out of 5
Recommended
for Everyone
by A verified traveler from Poway , CA

Beautiful hotel close to highway

Posted Aug 24, 2017
We had a lovely stay and enjoyed the beautiful trees.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plano, TX

Good location!

Posted Jul 16, 2017
Pros: Exercise room.
Attended a wedding reception. Hotel was lose to reception venue.
Comment from Hotel Management
Jul 19, 2017 by Dathan D. - Guest Relations Coordinator , Hotel Management
Thank you for choosing the San Ramon Marriott and providing us your feedback. It is great to hear that we met your expectations during your stay and we are glad that the wedding venue was close to the hotel. We hope that you choose to stay again whenever your travel needs bring you back to San Ramon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Jul 5, 2017
Every staff member was very nice and welcoming. I would recommend this hotel.
Comment from Hotel Management
Jul 10, 2017 by Dathan D. - Guest Relations , Hotel Management
Thank you for staying at the San Ramon Marriott. We value your feedback and it was great to hear that you enjoyed your stay. We pride ourselves for being the #1 Marriott Hotel in the Bay Area in staff service. We hope that you choose to stay with us again whenever your travel needs brings you back to San Ramon.
4 out of 5
by Melissa

Outstanding service by Miguel at front desk!

Posted Jun 26, 2017 on Hotels
Great service at valet and front desk, I was highly impressed. At the bar the service was slow, but the drinks and food were delicious. Bed was very comfortable, room very clean. Hotel needs to be updated, I think the carpet was from 1983, and unlike most hotels these days, there weren't any electrical outlets near the bed for phone chargers. What kind of Neanderthal expects you to charge your phone on the desk across the room?? I KID ...But really, more outlets please :)
Comment from Hotel Management
Jul 10, 2017
Thank you for staying at the San Ramon Marriott. It's great to hear that we have met your expectations during your stay. We hope that you choose to stay with us again whenever your travel needs bring you back to San Ramon.
4 out of 5
by A verified traveler

Last minute getaway

Posted Jun 19, 2017 on Hotels
Great property with very friendly staff
Comment from Hotel Management
Jul 10, 2017
Thank you for staying at the San Ramon Marriott. We hope that you choose to stay with us again whenever your travel needs bring you back to San Ramon.
4 out of 5
by Phillip

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you for staying at the San Ramon Marriott. We hope that you choose to stay with us whenever your travel needs bring you back to San Ramon.
5 out of 5
by Monica

Posted Jun 9, 2017 on Hotels
Amazing, I have never seen such a sparkling clean bathroom!
Comment from Hotel Management
Jul 10, 2017
Thank you for staying at the San Ramon Marriott and providing your feedback. We take great pride in cleanliness. We hope that you choose to stay with us again whenever your travel needs bring you back to San Ramon.
5 out of 5
by Melissa

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you for staying at the San Ramon Marriott. We hope that you choose to stay with us again whenever your travel needs bring you back to San Ramon.