Penthouse, 2 Bedrooms, Beach View | Beach/ocean view
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Reviews of Casa del Mar Beach Resort

3 out of 5
Casa del Mar Beach Resort
Barangay Mano, Bancasan, San Remigio, Cebu

Reviews

5.6
Rating 10 - Excellent. 6 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 12 out of 44 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Anny June

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
There was no one there we left without staying! The place is ran down like its been closed for a long time. No security No people to help you out Or check you in! Do not stay here! I will dispute my charge this is disappointing!
Stayed 1 night in Aug 2019

2/10 Terrible

Charis Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG SCAM!
We did not stay on the place for the whole duration of our booked dates. Let me start in saying casa del mar beach resort was a well known resort 20-10 years ago. They did not update there pics so when we reached the gate we are shocked since it took us 2-5 mins to arrive at the resort since we are passing there former golf course. That moment we already think that we made a mistake in booking the resort. And when we arrived at the place there we all agreed that we booked wrongly. The place was not the same on the pics. Place is creepy cant think of staying the night. When you enter the room it smells like an old house. There were no bulbs outside and other places in the resort. The worst part is that there is no food to eat since they will need to call the cook (but no luck for us the cook did not arrive) we ended up so hungry and went out to grab food. We checked out right away knowing that they could not promise us that the cook will be there during dinner time (oh! I forgot to say there are no lights on the road going in and out). The place was a scam. Ph.hotels.com should not include this on there listing its a scam. ITS A BIG SCAM!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos shown do not reflect the real conditions of the room. Air conditioning didn’t work. Shower head was broken, entire property was rundown. We had to change rooms ourselves after finding one that’s unlocked and has a half working aircon Food was expensive compared to other resorts in the area. Nice beach though
Stayed 2 nights in Jun 2019

4/10 Poor

shirley

Disliked: Staff & service, room comfort
Review during our Stay for 2 nights
Our 2 nights stay is not very satisfiying because we did not expect that the area is so far from the highway & the room that we reserve didn't exceed our expectations. The Television wasn't working and we've been telling them about it for how many times and they said they will look into it but actually didn't. We even thought that the beach was purely white sand but what we saw was full of rocks and Algae. Lastly is that the food was very expensive and the place has a very low signal and unstable wifi connection but all in all, we quite had a good time relaxing and our pets gets to stay and roam around freely.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
beautiful place yet still has a lot to improve
The area is secluded and i liked it as a family outing but it is not safe at night. We feel naked no security at the area not even someone to called on when there is an emergency during night time. Also there is no shuttle or just motorcycle owned by the resort itself for guest who wants to go out to the public beach or just go somewhere else. I understand that it is not a 5-star resort but atleast frontliners knows how to greet guests. I know and feel they are good people but it is nicer to hear as a guest to hear from them "good morning mam/sir" hello mam/sir.Regarding the food service as well. Seems like the foods are a bit pricey for its plating. Plus we waited too long for bfast to be served coz the one assigned there arrives at the area around 8 am and thats the time where she starts to cook.About the beach , it is nice again the place is wonderful for me, its just the beach has a lot of seaweeds when its lowtide (understandable) but they could have atleast anticipated it since they are there everyday and should clean it like any other private resorts do. Plus Please check if theres a lot of broken glasses. Dogs are okay and fine (atleast for my family, we are pet lovers) The place has a lot to offer but has a lot to improve as well. Would promote the place to my friends only if the beach is clean atleast that's to compensate the shower in the room that takes the electric current from the lights everytime we turned it on. Beds are good, room is big enough
Stayed 2 nights in Mar 2019

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful place...
Problem one is getting there. It is about 2km off the main road and the last 800 metres or so is an extremely rough track. I was quite worried even in my sturdy SUV. You would certainly not get a tricycle down there and I think most taxi drivers would baulk at it too. On arrival the place seemed deserted - we were the only guests. So we entered the very tired looking but spacious room and walked out onto the balcony which I have to say did have a wonderful view. The bar/restaurant is open from 7.00am to 8.00pm. We ordered a pesto pasta dish which arrived almost cold and tried to order a San Miguel but they only had one left. At dinner the food was a little better but took an hour to arrive—I had chicken and chips while my partner had chicken curry. There is no wine on offer so we had a bottle stashed away in our room because there is a corkage charge of Php1000 in the restaurant. The pool, which had looked so inviting in the Hotels.com website was green and uninviting. The beach was little better and I didn’t want to risk a swim. Even though we had booked three nights we checked out next morning. Breakfast is expensive but edible (where else can you go??). In summary, if you want a bit of chill out time with a few books then you might just be prepared to put up with the shortcomings this place has. Hotels.com should be prosecuted for misrepresentation showing photos of the place in its heyday and making comments like "last available room". Total lies!
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Appalling. And a rip off. remove the listing!
This hotel should not be on your listing. It is a disaster and a rip-off. You should have some due diligence! Hotel.com have utterly failed to ensure that users of your service get what is advertised and get a fair deal for what is paid. I am appalled at what we got
Stayed 1 night in Jan 2019

10/10 Excellent

Litlyn

Relaxing, Private, Small Beautiful resort. Love8
Offroad on the way to the resort (either ride a single motorcycle or bring your offroad vehicle)... SO CARS BEWARE -YOU CAN'T GET THERE-...the privacy and the peace is worth the travel. YOU CAN REALLY RELAX WELL.. It's small but beautiful. Room is clean with oceanview and nice balcony.. Hot/cold shower is available with decent water pressure. Internet is not good during the daytime... White sand, nice water and very friendly staffs.. The cook is really good, my very picky husband and son love his cooking... actually, we love it... we are still coming back there this coming october....
Stayed 3 nights in Sep 2018

2/10 Terrible

David, Cebu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centipedes, no food, run down.. waste of time
Room had multiple centipedes all over it. 1 Coke in stock, drunk manager, no food options and what little they did have was way overpriced. No maintenance on property for what appeared to be years.. dirty pool. Overpriced & bad experience all around.
Stayed 2 nights in Apr 2018

6/10 Okay

jennie, philippines

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel
I like the the place coz it was quiet although it was a bit far from the main road. The facade of the buildings looks very old and needs renovation however the rooms were well maintained. We were not able to use the pool since it was not treated at the time we were there. We had a good time. If u want a place to relax this is the place where u want to be.
Stayed 1 night in Apr 2018

4/10 Poor

Rhoze, Cebu City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Peaceful Place but Low Maintenance
There were 2 routes to the hotel; we took the other route where the car can't get in, so we need to ask the residences around how to get in to the hotel. We went back to the highway and took the other way. We arrived almost 2pm to check-in, but we were guided to our room 3pm+ because there was no water supply. I appreciate the friendliness of the staffs but they should also consider the guests came from far places; went there to relax but waited too long to checked in. We need to follow-up in every requests we made, like additional bed and food. The was The foods are expensive and the taste is not worth the price, their bar/cafe is open from 7am to 8pm only. The food is already cold when it arrived and we need to follow-up before it was delivered to our room. They charged P1,000.00 for corkage for food you bring outside except for "junkfoods"/"chichiria". They charged P1,000.00 per extra person higher than some hotels I've been too which are way far better. It should be a nice place to relax but looks abandoned because it was not maintained well.
Stayed 1 night in Mar 2018

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
sorry i will not go there 1 more time
Love the beach Food was really bad and not chep Staff was good Have my own car so I can go away to eat
Stayed 2 nights in Jan 2018

2/10 Terrible

Jay, Liloan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
abandoned place.
This place should not be in your site anymore. Pictures posted in here are not updated please check your postings regularly. The resort looks like an abandoned place , room has a very bad smell and the pool is unusable due to no maintenance at all. The access road to the place is very dangerous, the road is very narrow and some parts of the road are already broken it can cause damage to your car. There's even a chance you'll get trap. The place itself has no security it's not safe to tourists. I did not continue with my stay because there's nothing in that place worth staying for and I'm not even sure if it's secure as we were the only guests according to the attendant but there were a lot of bystanders inside.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
DECEIVING discounted price with the CORKAGE OF 1K
The place is nice but the thing that i really don't like is their corkage fee of 1000 pesos. They're not consistent with their rules about the corkage, I think we are the only family who are being asked for it. Because the other guest we've talked said they are not reminded about the corkage. Worst is their food is really expensive like almost 300 pesos for a simple breakfast, good thing we prepare some snacks/foodies ahead. Another thing are stray dogs just scattered anywhere sometimes they just freely drink at the pool.
Stayed 1 night in Jun 2017

8/10 Good

Marianne, Cebu

Liked: Staff & service, room comfort
Quiet, Good Beach
Got there just in time for check-in, so we had the whole day to just unwind. Room was comfortable, very spacious, we had a good view of the beach and our own balcony. Food was quite good for a hotel so far away. The pool isn't deep so it's good for kids and is easy for a nice dip. And the beach was clean and nice, not like other hotels with the rocky type beach, this place has real sand. Will come back when we want to unwind again.
Stayed 1 night in Jun 2017

8/10 Good

Colin, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Escape
The drive to Casa del Mar took around 2 hours from the city as expected being located in the beautiful San Remigio area. I've grown tired of the urban scene so the remote beach location was exactly what I was after. Not too remote however as there is a small town located near the hotel. The resort itself has its own beach front which I took full advantage of. Most of my time was spent on the sun loungers or taking a dip in either the pool or the sea. Wifi is provided via a portable dongle and is good for mostly emails but I prefer to limit my computer use in a place like this. Staff on site were exceptionally friendly and were always eager to tend to myself or the other guests.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
casa del mar review
your resort is NOT well-managed.. TV not working, food too expensive, shower is bad, toilet flush isn't working too.. you didn't even reached out to your customers to guide us on how we can get to your location.. you don't have an organized resort.. no front desk for guest to inquire and check in .. very DISAPPOINTING

6/10 Okay

Verified traveler

Liked: Room comfort
Nice place to have relax and unwind
Good place to stay for family to have a break and relax.

6/10 Okay

Ann, Cebu,philippined

Liked: Staff & service
Disliked: Cleanliness
Very peacefull place to stay.
We were very disappointed upon check in. We booked 2suite rooms but Upon check in we were told that only 1room was paid for so we had to contact the agent to send money to the resort. Our biggest let down was, the bed full of bedbugs.
Nice place

8/10 Good

Paterno Allan

Liked: Staff & service
We had fun even though the resort is quite far..but the place was nice, enough to feel the peace and quite environment and enjoy the vacation, the place is not that of a 5 star hotel but the staff's accommodating enough to make you comfortable

8/10 Good

Marie, Australia

Liked: Cleanliness, staff & service, room comfort
Chill and laid back
I visited Cebu with my boyfriend and decided to get away from the bustling city for a night. We both love the beach and just lay around so this place was perfect. It was very relaxing and romantic.

4/10 Poor

Allen

Disliked: Property conditions & facilities
Looks great on photo?
+ very friendly and helpfull staff, good food freshly prepared, comfortable bed and good views of garden, beach and sea from spacious balcony. - resort is in bad need of refurbishment and investment, rain dripped from ceiling, and the whole building looked drab. Rusting, broken golf buggies set the scene. Do not believe what you see on google earth, the golf course is closed and overgrown and inaccessable. It is a 3km walk to the main road. The resort is totally isolated with no other amenites nearby great if you want solitude but no good if you need variation. I have to say that the staff were willing to arrange transport on request.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The price was affordable and looked to be the best hotel in the area. We drove there from the city during lunch and took us a bit over 2 hours, scenery was nice – looking at the coast and the rolling hills. The resort was nice it had a big open garden like the photos show and the kids really enjoyed the pool while we enjoyed to laze around beside it. The resort staff were also nice and upgraded us to a suite. The room was big and on the ground floor so we could easily get to the beach and pool. Really enjoyed the dinner that was set up for us in the sunshade on the beach with a mix of western and Filipino dishes. Thumbs up to the staff who were very nice.

2/10 Terrible

Thomas, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid this hotel completely
hotel is unsuitable to stay @ as location & security @ location are very questionalbe

6/10 Okay

Harvey, Cebu City

Disliked: Property conditions & facilities
Holy Week Stay
My family & Friends had a great time. The beach was really nice & cold :). We were happy because the hotel gave us the biggest room that would fit more than 2 families. The resort location even if it was far, it was worth the travel. Just need more improvement especially with their facilities & amenities.

2/10 Terrible

David Medwyn, Benllech

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful waste of good money !
From finding the place to leaving the place, the 3 day stay was an absolute nightmare. Advertised as a Polo and Golf resort, they have had no horses for over 2 1/2 years, and I reckon that they were responsible for cutting the grass on the golf course, because it was unplayable, hadn't been touched since typhoon Yolanda over 2 1/2 years ago. Food was awful, we had to order a delivered Pizza on arrival because there was no cook! we actually cooked our own bbq on the last day, you got what you were given at breakfast, no choice although there was a menu, no tea / coffee facilities in the room as advertised, no TV, we were given about half a dozen dvd's to watch, no mini bar as advertised, no blackout curtains as advertised, when we arrived the place had no water, buckets of water for your shower, generally the room was filthy. All in all a complete rip off.

2/10 Terrible

Andrey, Seoul

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel where you can shoot horror movies
If you are extreme, seen enough horror movies where people come to hotels far away from civilization, where there is no internet and there's interruptions to the light, no stores or markets for tens of kilometers from that place and only wild local citizens who for some reason walk at night with flashlights - this RESORT is for you. We booked 2 rooms in this hotel and paid bills online. It was a HUGE mistake. Photos shown on the website do not correspond the condition of the hotel is at the moment. Photos show how this hotel looked like 10 years ago. Now it is semi-abandoned collapsing building. After a few strokes of typhoons this Resort fell into neglect. There are only 2 people who look after it. In Bungalows (which are also available to rent) live local residents. No beaches there - rocky shore with lots of sea urchins. We paid $770 for 2 rooms for 5 days each and went out after the first night of nightmares to the Bantayan island. Then tried to cancel the reservation, but the rules stipulate that you can return your money if you cancel the reservation at least one day prior to arrival. Think a hundred times before you book this hotel! "We will not be able to refund any payment for no-shows or early check-out" says notice.

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to verify what you see on the web
The hotel facilities are in desperate condition. Ceilings are leaking. Food is very expensive. Blankets, pillows and towels are smelly. Road in going to hotel is very narrow.

4/10 Poor

Robert, Texas

Disliked: Cleanliness, property conditions & facilities
The are still recovering from Typhoon Ruby
No hot water and no electrical outlets working, after a few days staff got it fixed, Food is Very expensive from the restaurants

10/10 Excellent

gary, dallas, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem!
Please read my review posted on Trip Advisor and to Facebook

10/10 Excellent

sion donoghue, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not finished yet due to yolanda but is ausom
very good only a few gests as hard to find but amasing when you get there has a lot of potential

6/10 Okay

James, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Beautiful Beach Remote Location
We stayed here overnight to wait for the ferry to Bantayan Island. The service and facilities are more than adequate. The beach has very nice tidepools. The only downside is the location is very remote and it's hard to find. This might be ideal if you want to get away from it all but there's nothing close to the hotel. It's more of a resort for Cebuano family's than foreign travelers.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, expencive and far away from everything
This place look nice at picture, but in fact here is nothing... Bad maintence and noisy aircon. We had booked for 5 nights, but we went after 4 nights. Hotel very far away from everything. Room was clean when we arrived, bed was good. But after we had check in, we didnt get more service until we asked. Food was bad quality and taste, but very expencive. We tried the whole meny... ;( We asked them to make other things, but they denied. But the two young waitress always coming for getting order/selling food, was very nice and working hard. There was no shuttle to the city, so you had to take motorbike about 20 min. There was no Wii-Fi, something you must have in a place like that. Beach was nice in daytime, but in the evening there was no beach bec. og low water. You had to wait about 10.00-11.00 in the morning to get a bath. Sorry, but never going back there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beats bad
It's a fantastic place, no doubt. The people are friendly and will do anything they can to make your stay welcome. You have to look past a few things to fully enjoy it - like, don't expect a lot of road signs to get you into this place, and the TV may be down and not working. And there was no internet. Um, not great. On the other hand, playing Scrabble might be a good experience for you. It was for me. I would still urge them to get some kind of dish to bring down the internet, and get the tv's fixed too. Maybe a few signs at the road would reduce the stress of visitors coming. Still, I will go back - it was pretty special, and I felt like I had the place to myself - it's not that big.

4/10 Poor

Emilio, Canada

Disliked: Property conditions & facilities
dissapointed
hotel is to far from the airport, food is to expensive and no food choices same for drinks only beer and no fresh fish in the beach no choices, limited activites

8/10 Good

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Beutyful and calm
Nothing for people with high expectations. Far away from everything. Lovely for people that longing for quitness, nice, almost private beach and charming golf in a fantastic nature. A lack of maintanence but for the price we were satisfied.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Loic

Disliked: Staff & service, property conditions & facilities
Pas terrible
Très ancien presque a l'abandon... la famille qui tient l'hotel ne connais rien a hôtellerie...
Stayed 1 night in Jun 2019

6/10 Okay

Martin

Disliked: Property conditions & facilities, room comfort
bedingt geeignet
sehr remote und nicht einfach zu erreichen. zustand: abgewohnt die anlage an sich ist herrlich- vlt sollten sich die besitzer statt um ihren rase besser um die renovierung der zimmer kümmern...
Stayed 3 nights in Dec 2017

4/10 Poor

kosei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念！！
お部屋にコップも何も用意されていない状態です。 部屋は老朽化が進んでいるためカビ臭かったです。 頻繁に停電するため、夜中暑くて起きてしまいました。 ロケーションは良かったです。
Stayed 1 night in Oct 2017

10/10 Excellent

Mina, Fujisawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
みんなで盛り上げたいホテル( ˊᵕˋ )♡
父の旅行で滞在。Philippinesの台風で色々な被害があった為かお客さんはほとんどいない。でもスタッフさんの優しさは台風があっても変わりませんね！海も目の前で最高なのに、高いお金を出してまでリゾート？安くて最高なスタッフさんがいるリゾートが最高ですよ！オススメします！！

6/10 Okay

Tor Erik, Oslo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Litt slitent hotell med flott beliggenhet
Langt unna sivilisasjonen. Hotelstandarden var helt grei. Vakker begliggenhet. Ikke mange gjester. Hvit sand.Måtte bestille motorsykkel av personalet for å komme til forretninger. San Remigio hadde ingen taxi og ingen trike ville kjøre dit p.g.a 3 bratte bakker de ikke kunne komme opp, så eneste som kom fram var motorsykler. Vi gikk en gang fra hotellet til San Remigio. 2- 2,5 timer en vei. Ikke noe for folk som ikke kan sitte på med motorsykkel. Men et romantisk sted.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
陸の孤島のプライベートビーチ
想像以上に遠かった。空港から三時間ということをもう少し説明してほしかった。でも、完全プライベートビーチでした* 回りにないもないので、食事は大変でした。スノーケリングの下記だしも無かったのが残念でした。