Ratings based on 88 Verified Reviews

3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Myers

The Rits for a third world country

Posted Dec 18, 2017
This is as close as one person can get to American comfort in El Salvador. The hotel definitely help keep me sane in my trip to El Salvador
Comment from Hotel Management
Jan 9, 2018 by Manager, Hotel Management
Thank you very much for your comments! We are happy to know that we helped make your stay in El Salvador enjoyable. We hope to have you with us again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Honduras

A very nice place for your stay, highly recommende

Posted Nov 3, 2017
Cons: Activities on the pool area should not have a loud microphone, control the volume and it will be fine for guests around that area.
Nice Rooms, great Staff, good food, very nice located.
Comment from Hotel Management
Nov 7, 2017 by Manager, Hotel Management
Thank you so much for your comments! We are so glad you enjoyed your stay. We will try to control the volume as you suggest. Please visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Sam

Posted Oct 29, 2017
Hotel need to be update. Food is great. Staff is excellent.
Comment from Hotel Management
Nov 7, 2017 by Manager, Hotel Management
Thank you for your comments! We are actually in the process of updating our hotel. We are so glad you enjoyed your stay! Please visit us again soon!
5 out of 5
by Jessica

Posted Oct 22, 2017 on Hotels
Comment from Hotel Management
Dec 11, 2017
Gracias!
5 out of 5
by A verified traveler

Posted Oct 11, 2017 on Hotels
Comment from Hotel Management
Nov 15, 2017
Muchas gracias! Le esperamos nuevamente!
2 out of 5
by A verified traveler from california

Old hotel that uses best western name

Posted Oct 6, 2017
Beds were uncomfortable. Rooms very basic, No hoy water. Breakfast selection horrible More like a motel 6 level hotel Don't recommend unless room is priced under 60 dollars.
Comment from Hotel Management
Oct 9, 2017 by Hotel Manager, Hotel Management
We regret that your experience was not satisfactory. The room that you paid was for three people, not for the 5 people you wished to have stay despite our regulations. We do have solar panels for water heating in our rooms which work very well, so we will look into your suggestion. We hope to have another opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape coral fl

4 star hotel 5+ star staff.

Posted Sep 14, 2017
We were stranded in San Salvador due to cancellations on American Airlines due to Hurricane irma. Had to stay 7 more days in San Salvador, We found the hotel on the internet and booked it. We were staying at a resort on the beach and moved closer to the airport. The hotel is very clean and staff is second to none 5+ stars service. Hotel is a little dated but clean and comfortable, beds are a little hard but ok . WiFi throughout the property no charge.I would stay again ,also free breakfast. Hotel is close to malls ,5 or 6 dollars each way or you can ride the bus for 25 cents. Weather is cool nice and comfortable. Enjoy your stay. Todd and laura
Comment from Hotel Management
Sep 18, 2017 by Manager, Hotel Management
Thank you so much for your comments! We are pleased to know you enjoyed your stay. We would like to share that we are in the process of remodeling the hotel, so we hope you can visit us again soon and appreciate the changes. Thanks again!
5 out of 5
by Jose

Good hotel and close to everything

Posted Jun 22, 2017 on Hotels
Nice hotel with very friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice/well located. Gated/security parking lot

Posted Apr 9, 2017
Cons: Maybe to include more fruits for breakfast, like bananas, mangos or the regular seasonal fruit .
Very please with the whole staff, very helpful and genuine attitude. We feel like at home. Breakfast was good too.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Bruno, United States of America

Easy for transportation and a very safe place.

Posted Oct 24, 2016
Pros: the rooms very clean and the personnel is very helpful.
Cons: the lightning in the rooms, they need a little more light.
Location: Easy shopping and going to the beach and nice restaurants.
every one was very helfull and I love the menu, they have a variety and the room service is fast.