Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Hotel

Posted Aug 26, 2016
Pros: Room
Cons: Update Hotel conditions if under renovation.
Location: Shopping center
Hotel un renovation/construction. No pool , No bar. They should let guests know before booking what is going on with Hotel at that moment, and what facilities are not available. Very unprofessional.
4 out of 5
by A verified traveler from costa rica

Nice and elegant hotel

Posted Aug 3, 2016
We went for a wedding and the hotel was very good it met our expectations.
4 out of 5
by A verified traveler

Posted Jul 29, 2016
Personas agradable, Buena comodidad en las habitaciones.
Comment from Hotel Management
by Guest Experience , Hotel Management
Muchisimas gracias por su comentario!! Es muy importante para nosotros saber que usted disfruto de su estadía!! La comodidad de nuestras habitaciones es uno de los factores que nos caracterizan! Esperamos que en su próxima visita a El Salvador, pueda hospedarse con nosotros!
3 out of 5
by A verified traveler from MIAMI

Very well located hotel

Posted Jul 21, 2016
Pros: Location
Location: Lost of restaurants, business, stores, etc
This is a good hotel, the location it is what I love about it, I go to San Salvador a lot for business and the location of this hotel is very convenient, close to restaurants, close to banks and business. The gym is kind of small and the pool too. The restaurant is OK.
Comment from Hotel Management
Jul 21, 2016 by Guest Experience , Hotel Management
Dear MARCO Thank you for this fantastic review! It’s good to know that you enjoyed about the location to our hotel, we are between many places that you maybe will need in your stay, we are happy that you enjoyed about that. We hope to count with your visit really soon, because we are working on improving our pool and gym. We hope to see you soon on your next trip to El Salvador.
3 out of 5
by A verified traveler

Posted May 27, 2016 on Hotels
Comment from Hotel Management
by Guest Experience Champion, Hotel Management
Estimado Anonimo, Agradecemos el tiempo que tomo para su calificacion, esperamos que nos visite nuevamente en su proximo viaje. Atentamente,
4 out of 5
by CARLOS from Phoenix-Arizona

Excelente opcion para San Salvador

Posted May 19, 2016 on Hotels
Muy bien
Comment from Hotel Management
Jul 23, 2016 by Guest Experience Champion, Hotel Management
Estimado, Carlos Muchas gracias por compartir sus comentarios con nosotros. veo que disfruto al maximo de nuestras instalaciones y personal atento! Quedamos a sus órdenes. ¡Esperamos nos visite nuevamente en su próximo viaje a El Salvador! Roberto Medina Guest Experience Champion
5 out of 5
by A verified traveler

Comida deliciosa

Posted May 9, 2016 on Hotels
La comida y el desayuno buffet esta excelente a precios razonables
Comment from Hotel Management
Jul 16, 2016 by Guest Experience Champion, Hotel Management
Estimado, Sin duda siempre estaremos muy contentos de compartir nuestro delicioso menu con cada huesped en nuestro Hotel, la calidez de nuestro personal hacen una combinacion perfecta de comida de calidad en Restaurante El Mirador, y del servicio en nuestras amplias instalaciones con hermosas vistas. Esperamos que nos visite muy pronto nuevamente! Atentamente, Amanda Zamora Guest Experience Champion
5 out of 5
by A verified traveler from Albuquerque, NM, USA

Family hotel on a business trip

Posted May 3, 2016
I enjoyed my stay at this Crowne Plaza precisely because it is not like other Crowne Plaza's I stay at. It has a family atmosphere rather than a business atmosphere. I spent 8 days on business in El Salvador and the warm and helpful staff were precisely what I needed.
5 out of 5
by A verified traveler from California

Service/Food

Posted May 2, 2016 on Orbitz
Pros: Service
Cons: Safe in the room and refrigerator
Location: Nice Shopping center and Restaurant across the street, where you only use the over pass from Hotel and very safe
Great experience, service was very good and helpful. Food was also good. Atmosphere was nice with a a good coffee shop downstairs in the lobby.
4 out of 5
by A verified traveler

Great location!

Posted Apr 26, 2016
The staff was superb, great location and a clean comfortable room.
Comment from Hotel Management
Apr 28, 2016 by Guest Experience , Hotel Management
Dear Traveler Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with Roberto and everyone in our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, Roberto Medina Guest Experience Champion