Ratings based on 276 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 11, 2019
Comment from Hotel Management
Aug 13, 2019 by Concierge , Hotel Management
Dear Guest We want to know how was your stay, hope to hear from you, My Regards,
5 out of 5
by A verified traveler

Posted Aug 11, 2019
the view, the food, the service I'll be back soon.
Comment from Hotel Management
Aug 13, 2019 by Concierge, Hotel Management
Dear guest Thank you for your review, we are so glad that you really enjoy your stay with us, My Regards,
4 out of 5
by A verified traveler

Posted Aug 11, 2019
The room was very confortable. There wasn’t enough hot water
Comment from Hotel Management
Aug 13, 2019 by Concierge , Hotel Management
Dear Guest Thank you for your reply, we would like to know about your stay regarding there was not enough hot water in the room. Hope to hear from you soon,
4 out of 5
by A verified traveler

Posted Aug 5, 2019
Nice location. Felt safe walking around. Nice gym and pool
Comment from Hotel Management
Aug 7, 2019 by Alejandra Rivera, Hotel Management
Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely,
3 out of 5
by A verified traveler

Posted Jul 31, 2019
Comment from Hotel Management
Aug 9, 2019 by Concierge, Hotel Management
Gracias por su evaluacion!! Esperamos contar con sus comentarios en una proxima oportunidad!! Quedamos atentos a servirle en lo que necesite.
4 out of 5
by A verified traveler

Posted Jul 31, 2019
Comment from Hotel Management
Aug 9, 2019 by Concierge, Hotel Management
Gracias por evaluarnos!! Le esperamos pronto!!!
5 out of 5
by A verified traveler from BERMUDA

Posted Jul 29, 2019
Beautiful property with friendly staff!!! The room were clean and spacious.
Comment from Hotel Management
Jul 30, 2019 by Alejandra Rivera, Hotel Management
Dear guest, Thank you for reviewing us! We are delighted to learn that you enjoyed the service and the bedrooms. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards,
5 out of 5
by A verified traveler

Posted Jul 21, 2019
Good customer service, little bit expensive but worth it
Comment from Hotel Management
Jul 22, 2019 by Concierge, Hotel Management
Thanks you for your review!! We hope to see you again.
4 out of 5
by A verified traveler from Dhaka, Bangladesh

Posted Jul 12, 2019
Big room. Big bathroom. But only one small bottle of drinking water.
Comment from Hotel Management
Jul 15, 2019 by Concierge, Hotel Management
Dear Guest, Thank you for your reply, we are so glad to know that you really enjoy your stay with us!!! Regarding small bottle of water we will work on it, Hope to hear from you soon, My regards, Roberto Medina
1 out of 5
by A verified traveler

Posted Jun 25, 2019
Comment from Hotel Management
Jun 26, 2019 by Concierge, Hotel Management
Estimado huesped, Le agradecemos mucho por tomarse el tiempo de encuestarnos! Nos gustaria poder recibir sus comentarios sobre lo que pudimos haber hecho mejor, nuestro correo es customer.servicerd@agrisal.com Lamentamos no haber cumplido con sus expectativas y esperamos que nos de la oportunidada de atenderle nuevamente.