Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Perfect Hotel!!!

Posted Dec 3, 2016
I use Intercontinental Hotels only at Central America
5 out of 5
by A verified traveler from Temecula, California

Excellent customer service. I had a great holiday!

Posted Nov 29, 2016
Pros: Everything.
Cons: Nothing
Location: close to different important parts in the city.
Outstanding customer service from cleaning to food. Everything was fenomenal!
Comment from Hotel Management
Nov 30, 2016 by IC, Hotel Management
Dear guest, We are happy to hear your wonderful comments regarding your experience at our property. Thanks for your time to share your review with us We are waiting for your next visit, it will be a pleasure welcoming you at your home! Warm regards, Alfonso Martinez General Manager
5 out of 5
by A verified traveler from San Antonio

Great experience!!

Posted Oct 27, 2016
Pros: Everything
Location: The mall at walking distance, just crossing the bridge over from the hotel.
Fast service, when you call front desk they address you by your name, everything was excellent from the food, gym, pool, cleanness, and everything..
Comment from Hotel Management
Oct 31, 2016 by IC, Hotel Management
Dear T5oriano, We are happy to hear your wonderful comments regarding your experience at our property. Thanks for your time to share your review with us, and for your preference. We are waiting for your next visit, it will be a pleasure welcoming you at your home! Warm regards, Alfonso Martinez General Manager
5 out of 5
by A verified traveler from 東京

インタオコンチネンタルの中でも、ナンバー1。

Posted Oct 27, 2016
Pros: レセプションの対応。チェックイン時もチェックアウト時も、すべての応対が完璧でした。コンセルジュも親切でした。
Cons: まったくありません。100点満点です。気に入らなかったは何ひとつありません。これ以上書きようがありません。
Location: 治安が悪いので、ホテルの目の前のショッピングセンター以外は、一人で行くべきでない。
Comment from Hotel Management
Oct 31, 2016 by IC, Hotel Management
Dear guest, Thank you you for taking the time to share your review with us following your recent stay here at the Real InterContinental San Salvador. We are absolutely delighted to read that our staff made your stay memorable. We hope to welcome you back in the future! Best Regards, Alfonso Martínez General Manager
4 out of 5
by A verified traveler

Hotel agradable, céntrico y seguro.

Posted Oct 10, 2016
Pros: La hospitalidad, limpieza, ubbicación,
Cons: Revisar los precios de cada servicio, creo que algunos deberían estar incluídos.
Location: El lugr muy agradable y los alrededores también, centros comerciales cercanos y servicios bancarios, de telefonía y en general a la mano.
Todo muy agradable. El único detalle que considero una oportunidad para revisar, es el cobro de TODOS los servicios, como por ejemplo Internet, un servicio tan básico que no se debería cobrar, por mencionar un cobro. Gracias.
Comment from Hotel Management
Oct 25, 2016 by IC, Hotel Management
Estimado huésped, Agradecemos por su tiempo compartiendo sus comentarios. Nos alegra saber que tanto la atención del personal, como nuestra ubicación fueron de su total agrado. Le comentamos que contamos con diferentes tipos de tarifas las cuales incluyen variados servicios, como el internet, desayuno, paquetes de spa, etc. Por lo que le invitamos a que, en su próxima visita, pregunte por estos beneficios para ofrecerle la tarifa apropiada a sus necesidades. Esperamos con gusto su próxima visita. Atentamente, Alfonso Martinez Gerente General
5 out of 5
by A verified traveler from houston

Very convenient location

Posted Oct 4, 2016
We only stayed one night as we had a 20 hours lay over between flights, but this hotel fulfilled all our expectations at a very reasonable rate. Very conveniently located closed to the Megamall it offers the added advantage of an easy and safe stroll to the numerous shops and food locations
Comment from Hotel Management
Oct 5, 2016 by IC, Hotel Management
Dear papidus, Thank you for taking the time to share your five-star review following your recent stay at the Real InterContinental San Salvador. We are absolutely delighted to read that your stay was memorable. We hope to welcome you back in the future! Best Regards, Alfonso Martínez General Manager
5 out of 5
by A verified traveler

Nice and competitive staff.

Posted Oct 3, 2016
Pros: Attention by the staff
Cons: Parking area
Location: Lots of activities within walking distance.
Pleasently surprised by the attention to details shown by the staff.
Comment from Hotel Management
Oct 4, 2016 by IC, Hotel Management
Dear guest, Thank you you for taking the time to share your review with us following your recent stay here at the Real InterContinental San Salvador. We are absolutely delighted to read that our staff made your stay memorable. We hope to welcome you back in the future! Best Regards, Alfonso Martínez General Manager
5 out of 5
by A verified traveler

close to everything

Posted Sep 8, 2016
Pros: staff
Cons: condiments in room, no consistancy
Location: close to everything
very friendly staff and I don't know why I need to write more for a review
Comment from Hotel Management
Sep 9, 2016 by IC, Hotel Management
Dear guest, Thank you for taking the time to share your review following your recent stay at our property. We are thrilled to see that you enjoyed your stay with us. We hope to welcome you back in not too distant future. Kind regards, Alfonso Martinez General Manager
5 out of 5
by A verified traveler from Houston, TX

AWESOME STAFF!

Posted Sep 6, 2016
Safe hotel close to the biggest shopping mall in Central America. The staff is absolutely amazing. The room itself was clean (a little dated) Awesome lobby area with great restaurants.
Comment from Hotel Management
Sep 7, 2016 by IC, Hotel Management
Dear JJ, Thank you very much for taking the time to share a great review about your recent stay at our property. We are delighted with your comments and very happy to know that you enjoyed your experience at Real InterContinental San Salvador. We are looking forward to welcoming you in the future. Sincerely, Alfonso Martinez General Manager
5 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Estimado huésped, Gracias por su comentario de 5 estrellas. Nos alegra saber que su experiencia con nosotros fue excelente. Le esperamos nuevamente en nuestro hotel! Saludos, Alfonso Martinez Gerente General