Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

close to everything

Posted Sep 8, 2016
Pros: staff
Cons: condiments in room, no consistancy
Location: close to everything
very friendly staff and I don't know why I need to write more for a review
Comment from Hotel Management
Sep 9, 2016 by IC, Hotel Management
Dear guest, Thank you for taking the time to share your review following your recent stay at our property. We are thrilled to see that you enjoyed your stay with us. We hope to welcome you back in not too distant future. Kind regards, Alfonso Martinez General Manager
5 out of 5
by A verified traveler from Houston, TX

AWESOME STAFF!

Posted Sep 6, 2016
Safe hotel close to the biggest shopping mall in Central America. The staff is absolutely amazing. The room itself was clean (a little dated) Awesome lobby area with great restaurants.
Comment from Hotel Management
Sep 7, 2016 by IC, Hotel Management
Dear JJ, Thank you very much for taking the time to share a great review about your recent stay at our property. We are delighted with your comments and very happy to know that you enjoyed your experience at Real InterContinental San Salvador. We are looking forward to welcoming you in the future. Sincerely, Alfonso Martinez General Manager
4 out of 5
by A verified traveler from Seattle WA

Close to my relatives in the capital

Posted Aug 28, 2016
All good quick service, really liked it very close to the mall, nice people
Comment from Hotel Management
Aug 29, 2016 by IC, Hotel Management
Dear Rosa, Thank you very much for taking the time to share a great review about your recent stay at our property. We are delighted with your comments and very happy to know that you enjoyed your experience at Real InterContinental San Salvador. We are looking forward to welcoming you in not too distant future. Sincerely, Alfonso Martinez General Manager
4 out of 5
by A verified traveler

Nice hotel.

Posted Aug 28, 2016
Pros: The room and the gym were nice.
Cons: Definitely the pool area, a steam room would be nice. A bigger dry sauna.
Location: It was a good location it was across a mall which had lots of food choices but later I discovered nicer malls such as multi plaza and la gran via.
Nice hotel if you are staying for business purposes. The gym was a nice amenity, however the pool looks very outdated. Had 2 power outages but they were only about a minute or two.
Comment from Hotel Management
Aug 29, 2016 by IC, Hotel Management
Dear guest, Thank you for taking the time to post a review about your experience at our property. The constructive feedback provided by our guests allows us to enhance the level of service we aim to deliver throughout the hotel and we greatly appreciate your comments.Thanks for your recommendations, and we hope to have the opportunity to welcome you back in the future. Warm regards, General Manager Alfonso Martinez
5 out of 5
by A verified traveler from Honduras

Conforto y limpieza

Posted Aug 8, 2016
Cons: No hay bar en la área de la piscina y el atendimiento es muy lento.
Location: Hay un gran centro comercial en frente del hotel.
Hotel muy agradable, bueno para ir con familia o negocios.
Comment from Hotel Management
by IC, Hotel Management
Estimado Berilo, Es un placer saber que disfrutó de su estancia con nosotros y que tanto las instalaciones como ubicación fueron de su total agrado. Muchas gracias por tomar el tiempo para compartir sus comentarios. Esperamos poder darle nuevamente la bienvenida en nuestro hotel. Saludos Cordiales, Alfonso Martinez Gerente General
5 out of 5
by A verified traveler from palacios

Muy Bueno pork Avia muchos negocio a cerca y playa

Posted Aug 3, 2016
Estubo muy bien y Un anviente muy agradable y muy limpio Los tres Dias alli
Comment from Hotel Management
by IC, Hotel Management
Estimado new york, Muchísimas gracias por sus comentarios. Nos alegra escuchar que su experiencia en nuestro hotel fue totalmente placentera. Esperamos con gusto, su próxima visita a Real InterContinental San Salvador! Cordialmente, Alfonso Martinez Gerente General
5 out of 5
by A verified traveler from australia

.nice hotel across shopping mall is safe secure

Posted Jul 27, 2016
Clean hotels secured friendly staff Close to big shopping mall
Comment from Hotel Management
by IC, Hotel Management
Dear guest, Thank you for taking the time to share your five-star review with us following your recent stay here at the Real InterContinental San Salvador at Metrocentro Mall. We are absolutely delighted to hear that you enjoyed your stay. We hope to see you in the near future and make your stay another memorable one. Kind regards, Alfonso Martinez General Manager
5 out of 5
by A verified traveler from New York

Great Hotel

Posted Jul 19, 2016
Pros: Everything
Cons: Nothing
Location: A large mall is across the street where you can get anything you need and you are in the center of the city.
I continue to stay at this hotel because the staff are excellent, the rooms are clean and the food is great.
Comment from Hotel Management
Jul 25, 2016 by IC, Hotel Management
Dear Rick, Thank you very much for your wonderful comments regarding your recent visit to our property. We are glad to hear that your stay with us was excellent and that our staff made your experience memorable. We will be more than glad to welcoming you back in the future! Warm regards, Alfonso Martinez General Manager
5 out of 5
by Stephon

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by IC, Hotel Management
Dear Stephon, Thank you so much for your 5 star review! We are glad to know that you enjoyed your experience at Real InterContinental San Salvador. We are looking forward to welcoming you in the future. Sincerely, Alfonso Martinez General Manager
4 out of 5
by Abel from Texas

A good place for business

Posted Jun 24, 2016 on Hotels
A good place for business
Comment from Hotel Management
Jun 27, 2016 by IC, Hotel Management
Dear Abel, Dear localsurf, Thank you for taking the time to share your review following your recent stay at our property. We are thrilled to see that you enjoyed your stay with us. We hope to welcome you back in not too distant future. Kind regards, Alfonso Martinez General Manager