Ratings based on 855 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

good choice!!!

Posted Aug 20, 2017
Nice hotel, clean and hace good location for transportation Train and bus, near downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
It was a very pleasant stay. The staff were very friendly and helpful.
Comment from Hotel Management
Aug 6, 2017 by Reception Manager, Hotel Management
Thank you for your review and for choosing Astoria7 Hotel for your stay in San Sebastian. Regarding to your comment, we are glad to know that our staff was kind and helpful with you; for us this is one of the most important services in our Hotel and we will keep working hard to improve it. We hope to see you soon again. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

modern hotel

Posted Jul 31, 2017
Pros: Modern and clean
Cons: more variety in menu
Location: in a residential neighborhood
Modern hotel, about a 20 minute walk to old town. Nice amenities.
Comment from Hotel Management
Aug 6, 2017 by Reception Manager, Hotel Management
Thank you for your review and for choosing Astoria7 Hotel for your stay in San Sebastian. We hope to see you soon again. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan

A 4+ Hotel!

Posted Jul 11, 2017
Great. Not that far from the Old Town. Besides it's a pleasant walk.
Comment from Hotel Management
Jul 12, 2017 by Relaciones Públicas con el Cliente, Hotel Management
We appreciate your feedback and look forward to welcoming you again on your next trip to San Sebastian / Donostia.
3 out of 5
Recommended
for Everyone
by A verified traveler

"Stylish" but just OK

Posted Jul 7, 2017
Pros: Bar area/lounge
Cons: noise between rooms
The Astoria is nice enough. It is however a solid long walk to the centre (but buses do stop outside) but it is not centrally located. The rooms are good but a bit small and the walls are apparently thin as there was a lot of noise transfer from adjacent rooms. So, bring earplugs. Bar area was great and a nice spot to relax after a day out. All in all a solid 3/5 but not special in any particular way.
Comment from Hotel Management
Jul 12, 2017 by Relaciones Públicas con el Cliente, Hotel Management
We appreciate your feedback that helps us to improve and we hope to greet you on your next trip to San Sebastian / Donostia.
3 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Small room

Posted Jul 4, 2017
Very nice staff. Reasonable restaurant. Shower a bit cool during busy AM hours. Room was very small. No coffee/tea. 20 minute walk to old town along a lovely river.
Comment from Hotel Management
Jul 12, 2017 by Relaciones Públicas con el Cliente, Hotel Management
We appreciate your feedback that helps us to improve and we hope to greet you on your next trip to San Sebastian / Donostia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Amazing

Posted Jun 1, 2017
Three night stay in San Sebastián and I couldn't of asked for more, great hotel with attentive staff great bar and restaurant
Comment from Hotel Management
Jun 4, 2017 by Reception Manager, Hotel Management
Thank you for your comments, we are glad you enjoy our services. Hope to wellcome you again in our hotel in San Sebastian/Donostia
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 25, 2017
Lovely hotel, except for garage that is shared with adjacent apt building. It is dark, lacks appropriate signs, if you are driving a van it is complicated
Comment from Hotel Management
May 27, 2017 by Relaciones públicas con los clientes, Hotel Management
We thank you for your comments that help us to improve. We hope to welcome you again in your next visit to San Sebastian / Donostia.
1 out of 5
by WILLIAM

Horrible

Posted May 21, 2017 on Hotels
Horrible
Comment from Hotel Management
May 27, 2017
We thank you for your comments that help us to improve.
4 out of 5
by Joshua

Pleasant stay in San Sebastian / Donostia

Posted May 14, 2017 on Hotels
Had a great stay overall at the Astoria7. Kind of a theme hotel, with each room honoring a movie star. But this was not overdone too much, and the hotel maintained it's classiness and the theme was kind of fun. Reception staff were friendly and efficient. The room was clean and comfortable with nice bedding and showers. Internet and TV were both sufficient. The breakfast was good, if not overpriced a bit. All in all a great hotel, though about a 15-20 minute walk to the beach and old town (though on a convenient bus line). Should be aware of the distance, but this is probably what makes the hotel such a good value.
Comment from Hotel Management
May 16, 2017
We thank you for your comment and look forward to welcoming you again on your next trip to San Sebastián / Donostia.