You would be much better off Hotel de Londres
Posted Oct 17, 2016
The room was shockingly small, we were 2 people and we could hardly move around. The reason that on the hotels website there are so many pictures with the beds head details is that virtually there is no room to take a decent picture the room being unacceptable small.
Secondly, there is no “garden”. We book a “garden view” and I was expecting a garden, however the view was over a street with a concrete platform and some 6 pots with palms. They call this depressing set up “garden”.
The pictures on the website are deliberately deceiving.
All the grand pictures in the hallways are plastic printed copies at such low quality that I haven’t seen that even in a 3*.
The disappointment didn’t finish there; in the room there were no complimentary coffee or tea they were expecting to order room service at unreasonable prices. We asked for some coffee and they finally brought a coffee machine.
Next day, the room was cleaned but the dirty coffee machine and cups was still there. We called the reception we where old that the made do not clean the coffee cups & machine they have to call another person. The lack of management is shocking. They cleaned the machine but they left no coffee nor tea; so we had to call the reception again.
The toiletries are absolutely appalling for a 5* hotel. We had to ask for a razor which they had but they would give it only "on demand"
Everything was a constant struggle to get the most basic stuff. Better stay in Londres, amazing views better value