Not a 4 Star
Posted Sep 21, 2016
This hotel is NOT a 4 Star by any stretch. We travel extensively across Europe and believe me, you can do so much better. This is only the 2nd time I've got it wrong thru Expedia reviews in selecting a hotel. The location is great, but the staff is horrible! There were 4 men behind the counter when we arrived. When we started taking our luggage from our car, they 'disappeared'. So I came inside and asked for help, and the one remaining replied we don't offer that service! Later, when we were leaving for dinner, we asked for an umbrella, and he looked outside and said "why do you need an umbrella? Anyways, we don't offer that here." It was pouring rain. ! The room was large, the view great, the location great. But the service was horrible and not was you expect for a 4 star for sure. I would not return for that fact alone. 3 star at best.