Interior

Reviews of The Rigdon House

3 out of 5
The Rigdon House
4022 Burton Dr, Cambria, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 801 out of 1003 reviews" "
Rating 8 - Good. 170 out of 1003 reviews" "
Rating 6 - Okay. 21 out of 1003 reviews" "
Rating 4 - Poor. 6 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 2 nights in Mar 2024

8/10 Good

Alice

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed twice going on the way to NoCal, then back home. We brought friends the second time and they loved it. The location is very convenient for walking around town and right across the street from Robins, one of our favorite restaurants in town. The room was spacious and comfortable with everything we needed and our dog was welcome with a biscuit jar at the front desk plus there were human treats too. Happy hour included a delicious carmelized onion flat bread house made and a full bar. We will definitely be returning to the Rigdon House.
Stayed 1 night in Mar 2024
Response from Cristian - Assistant Manager on Mar 21, 2024
Thank you, Alice, for taking the time to post your reviews. We really appreciate our returning customers and the fact that you introduced us to friends. We are looking forward to your next stay, we will make sure to have all the snacks and our happy hour ready!

10/10 Excellent

Hsuang Ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cristian - Assistant Manager on Mar 21, 2024
Thank you, Hsuang Ju, for the amazing rating! Please come back and stay with us again soon!

10/10 Excellent

David, Kurrajong

Liked: Cleanliness
Friendly staff and room was clean and as described
Stayed 1 night in Mar 2024
Response from Cristian - Assistant Manager on Mar 5, 2024
Thank you, David, for taking the time to review your stay. We appreciate your positive feedback and I hope you will come back and visit again soon!

10/10 Excellent

Theresa, Yorba Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the family suite for a girls' weekend. It had one king and two queen beds in two bedrooms. The beds were very comfortable. We were concerned that the suite had only two bathroom for six women, but it became a non-issue. The Rigdon House is charming and welcoming and within steps of shopping and dining in Cambria. We definitely would stay here again!
Stayed 2 nights in Feb 2024
Response from Cristian - Assistant Manager on Feb 29, 2024
Thank you, Theresa, for choosing to stay with us during your girls get away. I am glad your party had so much fun during your stay. We appreciate you taking the time to post this review and such a high rating. We are looking forward to your next stay with us.

10/10 Excellent

Valerie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived really late and after hours. Power was out and it was pitch black inside and out. Still, place was beautiful, staff was friendly. Would definitely recommend and book again in the future.
Stayed 1 night in Jan 2024
Response from Cristian - Assistant Manager on Jan 15, 2024
Thank you, Valerie, for your review on our property. I am sorry our little town was experiencing power outages during your visit, but I am glad you still got to enjoy your stay. We hope to see you the next time you visit Cambria!

10/10 Excellent

C

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to break up the long trip to San Francisco and to visit Hearst Castle. We wound up loving this town. The hotel, which is in an historical building, was a stand-out for its nightly happy hour, its quaint charm, fire pit behind the main lobby, and ease of access to local shops and restaurants. Cambria is divided into two main areas, one which is the area around Moonstone Beach and the other, the town proper, which is a bit spread out with 2 different centers. The hotel was on the edge of one of the town centers. Shops tend to close at 5 or 6, so I really appreciated happy hour at the hotel--especially our concierge for the first night (I didn't catch her name but there were only two, her and a man). She was so efficient and helpful, made excellent drinks, and just created a really fun and relaxed atmosphere. The room where we stayed was clean, pet-friendly and big enough for the whole family, including the kids and grandma; coffee, tea, and other essentials were freely provided. The only problem we saw was with maintenance: there was mold of the window sill, and there was a gap between wood slats on the floor.
Stayed 2 nights in Jan 2024
Response from Cristian - Assistant Manager on Jan 9, 2024
Thank you, Christina, for your amazing review on our property. We are glad we could help make your first experience in Cambria a good one. Our staff really enjoys the positive feedback you have given our property, and I will make sure Natasha sees this as well. I appreciate you letting us know about the window and floors. We will get our maintenance team right on that. We hope you come back for another wonderful stay!

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at Happy Hour and Natasha was making up signature cocktails! Fabulous!
Stayed 1 night in Dec 2023
Response from Cristian - Assistant Manager on Jan 3, 2024
Thank you, Becky, for the wonderful rating you have given us. Please come back and stay with us again soon. We have cocktail ready every evening from 5pm to 7 pm!

2/10 Terrible

Laurie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The urine order was so strong walking up the indoor stairs to our room #20 my eyes actually started watering. The condition of the room was beyond poor. Hasn’t has a bathroom update since before I was born for sure (70’s). We did not even sleep in the sheets. Slept on top of the bed over my wind breaker.
Stayed 1 night in Dec 2023
Response from Natasha- General Manager on Dec 30, 2023
Thank you for reaching out to our team with feedback about your recent stay at the Rigdon house, Laurie. We take cleanliness and hygiene very seriously, and we apologize for any odor problems present on property. I have spoken to staff to ensure that extra attention to detail is going into cleanliness of common spaces such as hallways. I understand your frustrations with the somewhat dated bathroom, while I assure you they have been renovated in the last ten years, we are always taking steps to try to modernize your bathroom experience as much as possible and to accomplish larger renovations as occupancy on those rooms allows. Thank you for providing us with the opportunity to improve our hotel and I hope if you are ever looking for accommodation in Cambria again that we have a chance to provide you with a much more positive and long-lasting experience.

8/10 Good

Lonnie

Stayed 1 night in Dec 2023
Response from Natasha- General Manager on Dec 30, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cristian - Assistant Manager on Dec 28, 2023
Thank you, Chris, for taking the time to give us a wonderful rating!

10/10 Excellent

Sanford, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location in Cambria. Staff are excellent.
Stayed 2 nights in Dec 2023
Response from c on Dec 28, 2023
Thank you, Sandfor, for taking the time to review our property. Our staff really appreciates the positive feedback given. We hope you will come visit us again soon and bring all your friends!

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and it was close to everything.
Stayed 1 night in Nov 2023
Response from Cristian - Assistant Manager on Dec 28, 2023
Thank you, Ashley, for your review. We hope you will stay with us again soon. I am sure there is still much more of our beautiful town you would like to explore!

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, great accommodations. We would definitely stay at Rigdon House again.
Stayed 3 nights in Nov 2023
Response from Cristian - Assistant Manager on Dec 1, 2023
Thank you, Dale, for your wonderful rating and review. We look forward to seeing you again!

10/10 Excellent

Anna

Stayed 1 night in Nov 2023
Response from Cristian - Assistant Manager on Nov 24, 2023
Thank you, Anna, for this wonderful rating. We look forward to your next visit!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cocktail hour!
Stayed 5 nights in Nov 2023
Response from Cristian - Assistant Manager on Nov 8, 2023
Thank you, Linda, for your wonderful rating. We appreciate you taking the time to post the review. We hope you come back and stay with us again. Our cocktail hour will be here waiting every evening from 5pm to 7pm.

10/10 Excellent

Gerhard H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Huge rooms. Happy hour with wine and cocktails.
Stayed 2 nights in Nov 2023
Response from Cristian - Assistant Manager on Nov 8, 2023
I am happy to hear you enjoyed your stay, Gerhard, thank you for taking the time to review our property. Please be sure to stay with us again the next time you visit Cambria!

6/10 Okay

Roger

Stayed 2 nights in Oct 2023
Response from Cr on Nov 2, 2023
Thank you, Roger, for taking the time to rate our property. I hope you enjoyed your visit in Cambria!

10/10 Excellent

Corrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay on the Central Coast
Very spacious and comfortable. Good location.
Stayed 3 nights in Oct 2023
Response from Cristian - Assistant Manager on Nov 2, 2023
Thank you, Corrin, for the wonderful review you have given us. I am happy to see you enjoyed your stay here while visiting Cambria. We hope to see you again soon!

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay-loved Rigdon House
Really excellent and quirky property. Super friendly staff, unique room that was just right for our needs. We all agreed it was a great stay.
Stayed 2 nights in Oct 2023
Response from C on Oct 24, 2023
Thank you, Carol, for taking the time to post this wonderful review. I am happy your family enjoyed staying with us and that our room was able to accommodate all of your needs. We look forward to your next visit!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique place!! Very comfortable stay in an adorable town.
Stayed 1 night in Oct 2023
Response from Cristian - Assistant Manager on Oct 10, 2023
Thank you, Amy, for your review on our property. I am happy to hear that you have enjoyed your stay with us. We appreciate you taking the time to give us such a great rating. Please come back and stay with us again soon!

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cristian - Assistant Manager on Oct 10, 2023
Thank you, Charlotte, for your wonderful rating. We appreciate you taking the time to post this review. Please come back and visit again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Our room was wonderful. Big sitting room overlooking the street with comfy couches. Bed was super comfortable. Good sized bathroom. We would definitely stay here again. Christian gave us a full tour when we checked in and a bottle of wine for my birthday. We would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Cristian - Assistant Manager on Oct 5, 2023
Thank you, Kathleen, for your fantastic review and for the amazing rating you have given our property. I am very glad that you enjoyed your stay with us and chose to celebrate your birthday here. I hope you enjoyed your wine. We like to always offer guest that or a sweet treat for special events. Please come back for another visit soon!

10/10 Excellent

Concha, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cristian - Assistant Manager on Oct 6, 2023
Thank you, Concha, for taking the time to give our property such a great rating. Please come back and stay with us again soon!

8/10 Good

STEVE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cristian - Assistant Manager on Oct 4, 2023
Thank you, Steve, for taking the time to rate our property. We are looking forward to your next stay!

6/10 Okay

jason

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Used to be a nice place with friendly staff. Now they are just kinda rude and bothered. Used to have a continental breakfast, now its just bananas and popcorn and gas station coffee. Rooms are nice and big. Used to be my go to in Cambria, but they seem to be in ‘just exist’ mode now. Disappointing.
Stayed 1 night in Sep 2023
Response from Cristian - Assistant Manager on Sep 27, 2023
Thank you, Jason, for taking the time to give your feedback on our property. I did see your last stay with us was about 3 years ago, so I am sorry if you do not like any changes we made. Although breakfast is not offered in the morning, we do offer our guests a much more extended happy hour compared to what we served during your last stay. We do always strive for exceptional customer service, but I apologize if we fell short of your expectations. Either way, I hope next time you are in town, you can find your new "go to property."

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!! Made us feel welcome from the moment we arrived. The bonus cocktail hour was a surprise and the bartender knew her stuff. Thank you Rigdon House❤️
Stayed 1 night in Sep 2023
Response from Cristian - Assistant Manager on Sep 21, 2023
Thank you, Anne, for your review and for the kind words you had to say about our staff. We really appreciate this positive feedback from our guests. Please come back and stay with us again soon, we will have the happy hour waiting every evening 5 to 9!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Cambria. Will recommend to friends and family !
Stayed 2 nights in Aug 2023
Response from Cristian - Assistant Manager on Aug 15, 2023
Thank you, John, for your review. We appreciate all the recommendations you will send our way. Please come back and stay with us again soon!

10/10 Excellent

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique place is truly a gem. It felt like a bed and breakfast in many ways. Lots of unique amenities, friendly staff, gorgeous and large rooms, clean, cozy, and near lots of shopping and dining. Will stay here again!
Stayed 1 night in Aug 2023
Response from Cristian - Assistant Manager on Aug 15, 2023
Thank you, Theresa, for leaving us such a wonderful review and rating. We are so happy that you enjoyed your stay with us and that our staff was able to help you have a great get away. Please come back again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Stayed 3 nights in Jul 2023
Response from Cristian - Assistant Manager on Aug 8, 2023
Thank you so much, Pamela, for this wonderful rating you have given us. Please come back and stay with us again soon!

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigdon House is in a great part of town. Close to our favorite restaurants and cafes. We could easily park in front of the door that lead to our room.
Stayed 5 nights in Jul 2023
Response from c on Aug 2, 2023
Thank you, Diana, for the great review that you have given our property. We hope you will be back to stay with us again soon!

10/10 Excellent

Kushan

Stayed 1 night in Jul 2023
Response from Cristian - Assistant Manager on Aug 24, 2023
Thank you, Kushan, for taking the time to rate our property. We appreciate the amazing score you have given us. Come back again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Cristian - Assistant Manager on Jul 25, 2023
Thank you for the amazing rating you have given our property!

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Property conditions & facilities
Cambria
We have stayed at the Rigdon House several other times. The property is getting rather old and the rooms need refurbishment. The nicest area is the outside patio with a fire pit. The front desk staff was somewhat lacking this trip with the usual beverage container, candy, and cookies missing from the front desk for half of our two night stay. It is in a good location at the East Village end of Cambria and we enjoy walking to the West End of town. Taking everything into account, we will likely find another place to stay with our next trip to Cambria.
Stayed 2 nights in Jul 2023
Response from Cristian - Assistant Manager on Jul 25, 2023
Thank you, Nancy, for your feedback on our property. Please be aware that we do try and refurbish as many rooms a year as we can, but it is difficult to refurbish the entire property all at once. We do still provide sweet treats in the lobby for guests, but sometimes we can run out. With the nearest large grocery stores being 45 minutes away from the hotel, we can not always restock everything right away. Thank you for all the business you have provided and if we do not see you next time I hope you find a place that is perfect for you!

8/10 Good

Katherine

Traveled with partner
The music played from 2:00 am until 8:00 am . It was awesome.
Stayed 1 night in Jun 2023
Response from Cristian - Assistant Manager on Jun 27, 2023
Thank you, Katherine, for taking the time to give us feedback on your stay. We do have a quiet time here at the hotel from 10pm to 9am. I am not sure if the music may have been coming from one of the rooms, but in any case, there is an emergency number hung up in every room that can be used to reach an on call employee if it's after hours. I hope you had an enjoyable stay with us, and we can see you again next time!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Two TVs, one did not work. We put the boys in the room with working tv, all good. The floor needed to be mopped, Something sticky and gritty.The size of the rooms were great. Large bath with double sink. Thumbs up.
Stayed 3 nights in Jun 2023
Response from Cristian - Assistant Manager on Jun 27, 2023
Thank you for your feedback during your stay. I am happy to report that I did take a look at the TV where the king-size bed is located, and it seemed to have a loose HDMI cable. We replugged it and the TV worked fine! Overall, I am glad that you enjoyed your stay with us, and I appreciate the great rating you gave our Hotel. Please come back and visit again soon!

2/10 Terrible

Chelsea

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was covered in fleas. My wife and I got bit all over and our dog came home riddled with fleas. We are requesting a refund.
Stayed 1 night in May 2023
Response from Cristian - Assistant Manager on Jun 1, 2023
Hello Chelsea, I am sorry to hear that you did not enjoy your time in Cambria. I would like to inform you that our property did receive your complaint, and we had a pest control specialist come out to inspect your room, as well as other rooms and our hotel common areas. I am happy to report that the specialist found no signs of fleas, or other small insects, in our property. Cambria does have a lot of beach/forest areas, with many bugs that could have gotten on your pet if you maybe took them out around town or near other dogs. If you have any questions, feel free to reach out to the property.

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Dog friendly. Excellent staff!
Stayed 1 night in May 2023
Response from Cristian - Assistant Manager on Jun 1, 2023
Thank you for your review. Please come back again soon and no need to leave your dogs alone. We love having them!

10/10 Excellent

Ariela

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Ridgon House is a charming, cozy place to stay in the heart of Cambria. Within steps of the property are great boutiques, coffee shops, restaurants and even a place to rent bikes. Rooms are clean, stylish and very comfortable bed. I’ll be back!
Stayed 1 night in May 2023
Response from Cristian - Assistant Manager on Jun 1, 2023
Thank you, Ariela, for your review. We are happy to hear that you enjoyed your stay at The Rigdon and to hear that our new mattresses are so comfortable. We can't wait until your next visit.

10/10 Excellent

wongnetta

Stayed 1 night in May 2023
Response from Cristian - Assistant Manager on Jun 8, 2023
Thank you, Wongnetta, for your outstanding rating!

10/10 Excellent

Vincent

Stayed 1 night in May 2023
Response from Cristian - Assistant Manager on Jun 1, 2023
Thank you, Vincent, for the wonderful rating you gave our property.

10/10 Excellent

charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb visit and especially appreciated the fabulous happy hour!
Stayed 2 nights in Apr 2023
Response from Cristian - Assistant Manager on May 2, 2023
Thank you, Charlotte, for staying with us. We will have the cocktails waiting for you anytime. Happy hour is every day from 5 to 7!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
The Family suite was perfect for us. Two adults and three teens plus our dog. We loved how the room was laid out. Clean. Friendly staff. Maintained grounds. Great location to shops and food. Not far from the beach. We make this trip to Cambria twice a year. The Rigdon House will definitely become our regular location to stay.
Stayed 2 nights in Apr 2023
Response from Cristian - Assistant Manager on Apr 25, 2023
Thank you so much, Jennifer, for taking the time to post this review. We are so glad to hear you and your family enjoyed your stay with us, and we can not wait to host you again. I hope we see you on your next visit to Cambria!

10/10 Excellent

Walter

Stayed 1 night in Mar 2023
Response from Cristian - Assistant Manager on Apr 25, 2023
Thank you, Walter, for your rating on our property. Please come back and stay with us again soon.

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Cristian - Assistant Manager on Mar 29, 2023
Thank you, Helen, For this amazing rating of our property. Please come back and stay with us again soon!

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, charming, clean and very roomy. The bathroom was amazing with a big tub and double sinks, great shower. Our experience was wonderful. Don’t miss this gem!
Stayed 1 night in Mar 2023
Response from Cristian - Assistant Manager on Mar 31, 2023
Thank you, Joanne, for your review. We are so happy to hear that you enjoyed your family suite with the beautiful claw foot tub and spacious bathroom. Please come back and stay with us again soon!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with character
Lovely hotel, our second stay here.
Stayed 1 night in Mar 2023
Response from Cristian - Assistant Manager on Mar 16, 2023
Thank you, Eva, for your review. I am happy you returned to stay with us again and enjoyed your second stay. We hope you will be one of our many regulars here!

10/10 Excellent

derek

Stayed 2 nights in Mar 2023
Response from Cristian - Assistant Manager on Mar 29, 2023
Thank you, Derek, For this amazing rating of our property. Please come back and stay with us again soon!

10/10 Excellent

Sanford, Salinas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff. There when needed and attentive to our needs! Great location. Nice to be in walking distance to great restaurants and shopping. Already booked our next stay
Stayed 2 nights in Feb 2023
Response from Cristian - Assistant Manager on Feb 27, 2023
Thank you, Sanford, for choosing to stay with us during your visit to Cambria. I am very glad our staff was able to give you a good experience during your stay and that you enjoyed the hotel. We hope you decide to book with us again the next time you pan to come to town!

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The great customer service made out stay very pleasant. Would definitely recommend!
Stayed 1 night in Feb 2023
Response from Cristian - Assistant Manager on Feb 21, 2023
It was a pleasure having you stay with us, Kelsey, we really enjoy seeing reviews like this, especially on such busy nights. We appreciate your recommendation. Please come back and stay with us again soon!