Ratings based on 416 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

So far so good! The staffs are very friendly!

Posted Oct 12, 2017
So far so good! The staffs are very friendly and helpful. The breakfast is good. But no water pot or cafe machine in the room.
Comment from Hotel Management
Nov 3, 2017 by Gabriele - Ufficio Ricevimento, Hotel Management
Dear Tony, we are grateful to you for choosing to spend your recent stay in Milan at UNA Hotel Scandinavia and for the time spent in sharing such lovely feelings about. We are glad to know how much you enjoyed your experience with us, appreciating location, facilities and excellent service. We look forward to welcoming you back soon into UNA Hotels world to continue your amazing experience. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC, Canada

Quality hotel close to a metro station

Posted Oct 6, 2017
Pros: 1. Room cleanliness and quality. 2. Proximity to public transport and major sights in Milano. 3. Breakfast. 4. Amenities close by (e.g., supermarket)
Cons: Did not notice anything during my short stay that would be worth reporting.
Location: MiCo (Milano Congressi), Gerusalemme subway station, supermarket right across the street.
I stayed in this hotel one night. Previously, a friend of mine stayed there for 5 nights. We both remained satisfied with the stay. The hotel is very close to MiCo (Milano Congressi). So if you are visiting Milano because of a convention, and this hotel is available, make sure to grab it immediately. Other point of interest in Milan are also within reach via subway. The subway station (Gerusalemme) is within 5 min leisurely walk from the hotel. Right across the hotel, there is a large supermarket. On neighbouring streets close by, you will find some restaurants. The hotel room is bright and clean. Breakfast offers a solid variety of choices, ranging from little breads and pastries through cheese and cold cuts to scrambled eggs and sausages. The reception staff is courteous and efficient. Overall, it is a very good hotel.
Comment from Hotel Management
Nov 10, 2017 by andrea, Hotel Management
Dear Client, thank you for the stay and for the comments. We are delighted to receive a nice feedback from you and happy to share it with the entire team. Our purpose is to guarantee the “promise” to our guest and from your feedback we understand that we achieved. Warmest regards.
3 out of 5
by A verified traveler

Ok-ish

Posted Jul 7, 2017 on Hotels
This place needs to update their electricity points to modern EU ones, and also integrate USB. The Wi-Fi is terrible. Locationally it's not really good for tourists unless you're being picked up at the hotel.
Comment from Hotel Management
Aug 2, 2017 by General Manager, Hotel Management
Dear Guest, we would like to thank you for sharing your experience at UNA Hotel Scandinavia. We are really sorry to learn that your stay did not meet your expectations but we can ensure you that your comments will be a useful tool in order to help us improving the quality of the service we aim to offer. We really hope to have you as our guest once again and give us the opportunity to exceed your expectations! Best regards
4 out of 5
by A verified traveler

A nice stay

Posted Jul 4, 2017 on Hotels
The room was clean, although sometimes smells of cigarettes.A/C was adequate. WiFi tends to disconnect regularly, for the most part I had to switch to mobile data. Service was friendly, and the hotel is located in a nice area. There are no refugees outside which is a plus now days.
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
Dear Guest, we are grateful to you for choosing to spend your recent stay in Milan at UNA Hotel Scandinavia and for the time spent in sharing such lovely feelings about. We are glad to know how much you enjoyed your experience with us, appreciating location, facilities and excellent service. We look forward to welcoming you back soon into UNA Hotels world to continue your amazing experience- Kind regards The Manager
5 out of 5
by Georges

Best choice

Posted May 4, 2017 on Hotels
Best hotel in milano at a reasonable price
4 out of 5
by Daniella

Good stay - a few little things.

Posted Apr 21, 2017 on Hotels
Had a good stay - the hotel was clean & were provided with toiletries etc in the bedroom, breakfast was included which was good for the price & the breakfast itself was good. The area was lovely - we were within walking distance of the park & there was a wonderful market on the street outside the hotel. Only thing was that I asked for a double bed when booking but there was 2 singles - which is always annoying so that lets it down a bit. However my watch did go missing from the hotel room... But i'll give it the benefit of the doubt that it was my mistake.... Staff were very friendly and helpful!
4 out of 5
by azarya

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 12, 2017 by General Manager, Hotel Management
Dear Azarya, thank you for sharing your experience about your stay at UNA Hotel Scandinavia. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
2 out of 5
by A verified traveler from VanCity

Posted Mar 18, 2017
Room very small, ants in the room. Temperature in the room was hot we could not sleep. We canceled our booking after the first night and one receptionist was so rude and wanted to charge us for the extra night. All other staff were very helpful and underst of the situation.
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience about your stay at UNA Hotel Scandinavia. We are very glad to know that you that you felt well taken care of by our team. We are sincerely sorry to read about some inconveniences occurred during your stay. Regarding air conditioning during this period in Milan you can have significant variations in temperature from one day to the other that’s why the AC was still not working; but we’ve switched it on exactly during your stay. Please rest assured that your comments have already been discussed and we are already working on improving the standards on the mentioned areas. We very much hope to see you back at UNA Scandinavia and all of us will be pleased to ensure that your next stay with us would be a memorable one! Kind regards
5 out of 5
by Nyamjav

Good hotel

Posted Feb 21, 2017 on Hotels
Good breakfast comfort staying and near metro station
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Nyamjav, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
5 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Gentile Cliente, La ringraziamo per aver condiviso con noi la sua esperienza. Abbiamo letto con piacere che la nostra struttura ha soddisfatto le sue aspettative. Ci auguriamo di averLa presto nuovamente ospite nel mondo UNA Hotels. La aspettiamo! Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then