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was here for over two weeks, only made one request- that was to please have the floor cleaned. I like to walk around barefoot, got back to the hotel, towels were restocked and you guessed it floor was still super dusty. I'm not one to go complain over such petty things, i found it very disappointing ...
I had a very frustrating incident with the housekeeping staff and supervisor but Ramiro, he hotel front desk supervisor came to the rescue. He patiently listened to my complaints and did service recovery. He is professional with the way he handled the situation. Ramiro is somebody that Intercontinental ...
I needed to book a last minute hotel for a short visit and this was one of the best options for us based on location, price, and amenities. Check in was perfect and Juan was very helpful and professional. Even though there was an issue with the AC, the hotel was very proactive about it. The room ...
Friendly, helpful staff. All clean, though slightly dated. Comfy bed and fresh, light breakfast buffet. Quirky hotel with many nice restaurants nearby. We enjoyed our stay and would recommend it.
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