Ratings based on 95 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Florida, U.S.

Posted Feb 14, 2018
There was no air conditioning in the lobby and hallways when we arrived in evening. The hotel regulates air conditioning ( it was set at 24° ). I had to beg to get it lowered to 21°. There were no glasses in room to rinse after brushing your teeth. The bathroom sink is almost flat ( so when you rinse after brushing your teeth; the water splashes onto you ). There is no ice available at hotel. We left 3 days early ( because we were not happy there ). But the hotel did not refund any money for the remaining 3 days we did not stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Excellent

Posted Oct 20, 2017
Great location opposite Plaza Dorega. Could walk to many points of interest. Its a great place to be on Sundays. We had a room with a Plaza view .we could watch all the events from our room. Excellent staff, good simple breakfast. Loved the warm milk. Had an excellent stay at The Hotel.
Comment from Hotel Management
Nov 5, 2017 by Carla Traverso, Hotel Management
Thanks Palden! Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
The staff goes above and beyond to make you feel at home.
Comment from Hotel Management
Aug 26, 2017 by Carla, Hotel Management
Thanks for sharing your stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Location/Staff

Posted Jul 21, 2017
Great location, such charming area. Staff was really nice and warm, breakfast included. I for sure will be back to BUE and to this hotel!
Comment from Hotel Management
Jul 22, 2017 by Recepción, Hotel Management
We are glad you enjoyed your stay and you are more than welcome for a next time. We appreciate you took some time to comment, it helps us improve our service further.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia, Medellin

Nice place

Posted May 29, 2017
The place are good, near to my favorite restaurant in Puerto Madero.
Comment from Hotel Management
May 30, 2017 by Carla - Responsable de Gestión de Calidad, Hotel Management
Dear Ruben, thank you for sharing with us your commments! Hope to see you again! Kind regards!
4 out of 5
by daitheboot from UK

Great location, friendly staff and fantastic value

Posted May 10, 2017 on Hotels
Great place to base yourself in BA
Comment from Hotel Management
May 12, 2017
We appreciate your comment. Every word counts in our improvement.
1 out of 5
by philip

Management partied and guests tried to sleep

Posted Apr 12, 2017 on Hotels
Management held a party with a few hours notice and kept everyone awake with very loud electro music to 1am. Guests were obviously a low priority that night! Check the hotel: its not a youth hostel!
Comment from Hotel Management
Apr 18, 2017
Dear Philip, We apologize for the inconvenience. Our hotel, like many others, lends its spaces for private events, the same ones are given always maintaining as priority our main objective: quality in personalized service. They comply with the information given by reception staff, such as harrios, invitations and tickets; In addition to comply with the regularizations of the city. Your comments also help us improve. Thank you very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Good value for money

Posted Jan 25, 2017
Staff are very helpful. Wifi is strong and breakfast is decent. First bed was very soft and sheets had holes in them in the tiny single room but second room I stayed in was excellent value for money, more space and decent bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great find!

Posted Jan 9, 2017
Staff is very helpful for anything you want. Good location.
Comment from Hotel Management
Jan 10, 2017 by Staff, Hotel Management
We´re glad to help you make your stay pleasant.
5 out of 5
by Maricarmen from Rio de Janeiro

Perfect location for my trip

Posted Mar 13, 2016 on Hotels
Great place super friendly staff. Only had issues with wifi.