Ratings based on 4 Verified Reviews

4.0 out of 5
4.8 Room cleanliness
3.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from UK

Good hotel

Posted Aug 29, 2016
This hotel is quite new with good facilities, the room was comfortable and clean. Just a ten minute walk takes you to the centre. The reception staff were very helpful and courteous. The breakfast was disappointing with croissants and pastries that were stale and no fresh coffee served (this was the only hotel we have stayed at in Italy where this has happened) to add to this the waiter didn't acknowledge us and disappeared for ages leaving guests waiting for items to be replenished and when we asked for fresh coffee he just looked at us and then disappeared outside on his phone and failed to return. Our complaint to reception was handled well but this lets the hotel down when other staff are working hard for their guests.
Comment from Hotel Management
Sep 5, 2016 by Maria Grazia - General Manager , Hotel Management
Dear Guest, we are really really proud of our review, thank you so much! Regarding the waiter's attitude, we hand you our apology, rarely this type of things happens, however we are really so so sorry! We hope to see you again. Kind regards, Albatres Palace Hotel****L
3 out of 5
for Everyone
by A verified traveler from New york, NY

Centrally located

Posted Aug 17, 2016
Pros: it was located close to many other places in Puglia, We went out and visited many others cities with in an hour or less drive.
Cons: THE AC
Location: in the town NOTHING not a pretty city, but close to many others.
It as a nice Hotel, It was very clean just the decor was a little exaggerated for me. but nice. as for the AC ( problem in all italy) or americans it didn't work , but my italian friends who are not use to ac said they felt it.
Comment from Hotel Management
Sep 6, 2016 by Angelo - Front Office, Hotel Management
Dearest Guest, we are proud of yours review. We hope to see you again soon! Albatres Palace Hotel****L
5 out of 5
for Everyone
by A verified traveler

Ottimo hotel

Posted Aug 31, 2014
La stanza era come ci aspettavamo e anche se abbiamo soggiornato per una sola notte siamo stati benissimo, il personale è stato disponibile e gentile, la colazione è stata ottima e abbondante.
4 out of 5
for Everyone
by A verified traveler

Albergo di recente ristrutturazione. Confortevole

Posted Apr 30, 2014
Breve soggiorno. Sistemazione auto in garage un po' difficoltoso