Ratings based on 2 Verified Reviews

3.0 out of 5
2.5 Room cleanliness
3.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Denmark

We paid for 9 days but went after 5

Posted Jul 24, 2011 on Hotels
Bad place for English speaking tourists. They are all nice and good, but only one person could speak English. Many queries on the city - tours, etc., we ended up giving up because communication was so bad. So do not rate on the best opportunities to get something planned with them. We often felt that we were a bother to them when we turned to the staff. Maybe we were just very unlucky but also following went wrong: They had not picked us up at the airport - say they were there, but you do not wait in vain for 90 minutes for fun. Water pipes were noisy and had attended a few times. A planned hike in the mountains of 8 hours ended up taking 16 hours. Since we wanted to check out - they questioned our payment through Hotels.com, and it seemed like something was wrong they said. The hotel flowed more with baby toys than sense of a clearly ready hotel - billiard room with a lot of kids toys, but no tables for drinks and light bulbs that had not been changed. Breakfast was suddenly upgraded there came a bus with new tourists. Before it - it was just boring white bread, butter, jam, tomato, cucumber, cheese and him and tea and coffee. No juice, toast machine, yogurt, muesli, etc. We were very pleased with the aircondistion and jacuzzi - unfortunately no one could help us with how the sauna and steambad work, because nobody could speak English was at work. Located high up and it quickly becomes tired of the tedious journey from the city and up to the hotel. This place is ok, clean and good - if you have a car and only need a place to sleep - and if you can get it cheap. Next time (if it comes) we will probably take Sandanski Hotel. As I said we had paid for 9 days and checked out after 5 - and check in at Villa Roka Bansko
4 out of 5
for Other
by A verified traveler from verona

hotel Time Out di Sandanski, Bulgaria

Posted Jan 2, 2011
buon hotel, con un ottimo rapporto qualità-prezzo, noi avevamo un auto a noleggio quindi per muoverci non avevamo problemi, l'hotel dista circa un paio di km dal centro di sandanski, personale molto cortese edisponibile