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Reviews of Bellevue Hotel & Suites

2 out of 5
Bellevue Hotel & Suites
1120 E Main St, Bellevue, OH

Reviews

6.8
Rating 10 - Excellent. 64 out of 277 reviews" "
Rating 8 - Good. 86 out of 277 reviews" "
Rating 6 - Okay. 50 out of 277 reviews" "
Rating 4 - Poor. 32 out of 277 reviews" "
Rating 2 - Terrible. 45 out of 277 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as a budget motel this was an excellent find
Stayed 2 nights in Apr 2024
Response from ken on Apr 13, 2024
Dear, JeffThanks for your amazing review.

6/10 Okay

Renee

Traveled with family
Pleasant place.
Stayed 1 night in Apr 2024
Response from ken on Apr 13, 2024
Dear, Renee Thanks for your feedback. We appreciate your business. We are glad that you enjoyed your stay.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from ken on Apr 13, 2024
Thanks for your review. Hope to see you again when you in the area.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024
Response from ken on Jan 29, 2024
Dear,KimThanks for your your amazing review.

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service
The staff was fabulous, very accommodating. The lobby was beautifully decorated for the Holidays. The room was clean and a good size.....the beds were comfortable but the "bedding" left much to be desired.....not very well made, and the pillows were not hotel quality. The door to the room (first floor) had a gap and although we were able to lock and bolt, still just did not seem very secure. There were no issues and it suited our purpose for a one night stay.
Stayed 1 night in Dec 2023
Response from ken on Dec 29, 2023
Dear, Holly Thanks for your amazing review. We are glad that you enjoyed your stay at the hotel.

6/10 Okay

Cory

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ken on Dec 19, 2023
Dear, CoryThanks for your review.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have high expectations for the price but was pleasantly surprised and impressed with both the professionalism we witnessed and amenaties offered. Clean and cheap, while treated like you paid twice the price. We will definitely stay here again the next time we visit Cedar Point.
Stayed 1 night in Oct 2023
Response from ken on Oct 23, 2023
Dear,VeronicaThank you for taking time to review the hotel. We are happy that enjoyed your stay at the hotel.

8/10 Good

Eric

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to downtown Bellevue, could have use 2 queen beds instead of 2 double beds.
Stayed 1 night in Oct 2023
Response from Ken on Oct 13, 2023
Dear, EricThanks for taking time to review our hotel.

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from ken on Nov 1, 2023
Dear, MaryThanks for your amazing reviews.

6/10 Okay

Thomas

Disliked: Staff & service
Refrig and microwave are a great addition. Room was full of flies that drove me nuts.
Stayed 1 night in Sep 2023
Response from ken on Sep 16, 2023
Dear, ThomasThanks for taking time to review our property, and I apologize about the flies. We will forward your review to the house keeping staff.

8/10 Good

Dayo

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful time at the hotel. The staff was friendly and helpful, the room was clean and comfortable. I would definitely recommend this hotel to anyone looking for a great stay.
Stayed 2 nights in Sep 2023
Response from Ken on Sep 10, 2023
Dear, DayoThanks for taking time to review our hotel. We are glad to know that you enjoyed your stay with us.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad!
Check in went smoothly, and desk clerk was pleasant. Room was clean and looked recently renovated. Only complaint we had was that the beds were very firm. The breakfast was just a grab and go that consisted of juice, milk, and to go cereal. Overall not a bad place, and would stay again. If you are staying here during a cedarpoint trip, just be aware that this property is 30 minutes from the park.
Stayed 1 night in Sep 2023
Response from Ken on Sep 5, 2023
Dear, DavidThanks for taking time to provide feedback for our hotel.

6/10 Okay

Paolo

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Ken on Sep 5, 2023
Thanks for your feedback

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from ken on Sep 4, 2023
Dear, JamesThanks for taking time to review our hotel

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ken on Aug 29, 2023
Dear, JorgeThanks for taking time to review our hotel.

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from ken on Aug 26, 2023
Dear, CassieThanks a lot for your amazing review.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super kind and helpful. Clean property. Perfect for the price.
Stayed 1 night in Aug 2023
Response from ken on Aug 23, 2023
Dear, Jennifer Thanks for amazing review

8/10 Good

Jane

Liked: Cleanliness
Breakfast in a bag was disappointing
Stayed 1 night in Aug 2023
Response from ken on Aug 20, 2023
Dear, JaneThanks for taking time to review our hotel. We are glad that you enjoyed your stay at the property.

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool courteous staff
Stayed 1 night in Aug 2023
Response from ken on Aug 13, 2023
Dear, WandaThanks for amazing review.

6/10 Okay

Eric

Traveled with family
Disliked: Amenities
Don't use the bodywash they provide it broke me out in hives and the breakfast was ok not a hot one we got frozen breakfast sandwiches to take back to our room to warm up . The staff was nice the room was ok . The price i paid was alot for that hotel ,ive stayed in higher quality hotels and paid less and got more.
Stayed 2 nights in Jul 2023
Response from ken on Jul 26, 2023
Thanks for choosing Bellevue Hotel and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations.We strive to make each stay as pleasant as possible and we will use your feedback to coach our team in order to provide a better experience in the future.

2/10 Terrible

Frank

Stayed 10 nights in Jul 2023
Response from ken on Jul 25, 2023
Thanks for choosing Bellevue Hotel and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. My management team will reach out to you.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from management on Jul 24, 2023
Thanks for your amazing review. It’s good to hear that you enjoyed your stay with us. Hope to see you again when you are in the area.

4/10 Poor

Leighann

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool is nothing like pictured, the property is very out dated, no clean room/towels next day. Had to go ask for clean.
Stayed 2 nights in Jun 2023
Response from management on Jun 30, 2023
Dear, LeighannThanks for choosing Bellevue Hotel and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations.We strive to make each stay as pleasant as possible and we will use your feedback to coach our team in order to provide a better experience in the future.

6/10 Okay

Rose

Liked: Staff & service, property conditions & facilities
The sheets did not fit the bed. I had to fix them throughout the night
Stayed 4 nights in Jun 2023
Response from menagement on Jun 25, 2023
I apologize for the bed sheet, We will address that issue with house keeper. I hope you will give us a another chance.Thanks

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ken on Jun 13, 2023
Thanks for your amazing review. It’s good to hear that you enjoyed your stay with us.ThanksManagement

4/10 Poor

ROBIN

Liked: Staff & service
Disliked: Property conditions & facilities
Not as advertised. Hot tub is broken. Breakfast room a mess - they give 'bag breakfasts to go'. Pool room is messy - water was warm but room uninviting and no shower there. If the price was discounted and the reason given as to why it was lower, I wouldn't mind these things. The problem is that it is no at all what I expected based on the website.
Stayed 1 night in Jun 2023
Response from Management on Jun 8, 2023
Dear Robin, Thanks for choosing Bellevue Hotel and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We only do on the go breakfast so we don’t use breakfast room. Hot tub is not broken, we just don’t use it and so we have took that off from the website. We strive to make each stay as pleasant as possible and we will use your feedback to coach our team in order to provide a better experience in the future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on Jun 6, 2023
Thanks for your amazing feedback, and we hope you will visit us again.

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from management on Jul 24, 2023
Thanks for your review , hope to see you again when you are in the area.

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Mr Peters ,GM on Mar 2, 2023
Thanks for your review, hope to see you next time you in the area.

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell this property is working very hard to be cute and upscale. The rooms were very nice with high-end accoutrements.
Stayed 6 nights in Oct 2022
Response from Mr Peters, GM on Nov 18, 2022
Thanks for your review , hope to see you again when you are in the area.

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing thinner than the blankets are the walls. Noisy, ridiculous slamming doors all hours of the night. Biggest waste of money ever. I wont book with Expedia anymore.
Stayed 2 nights in Sep 2022
Response from Mr Peters, GM on Oct 9, 2022
Thanks for choosing Bellevue Hotel and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations.We strive to make each stay as pleasant as possible and we will use your feedback to coach our team in order to provide a better experience in the future.

8/10 Good

Luann

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Mr Peters,GM on Sep 25, 2022
Thanks for taking the time to review our property.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Aug 2022
Response from GM on Sep 25, 2022
Thanks for your review, hope to see you again when you in the area.Mr PetersGM

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay there
The room was very outdated, smelled heavily of smoke, there was broken glass and there wasn't a lock on the door. The adjoining room door didn't have a deadbolt on it. Managment was notified of fighting and screaming in the hallway and they said that it was out of their control and made no attempt to rectify the situation.
Stayed 1 night in Aug 2022

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Mr Peters,GM on Jul 29, 2022
Thanks for your review. Hope to see you again when you in the area.

4/10 Poor

Michelle

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
DISAPPOINTED!
The hotel had Nothing! The view Was Not water front, the swimming pool and the hot tub were out of order! Plus, the room wasnt clean. Very disappointed. The worst $149 I spent. This is the second time Ive booked a hotel through your website and both hotels were not what Your company said they were.
Stayed 1 night in Jul 2022
Response from GM on Jul 19, 2022
Hi Michelle, The website posted the hot tub was under repair, our second floor rooms do have a view of the reservoir, as for your room cleanliness we will notify the housekeeping department and wish you notify the front desk so that we can change your room. Our apologies for the hot tub. Mr Peters GM

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Mr Peters GM on Jul 5, 2022
Thanks for your feedback on our property, will share the positive review with our team.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was very comfortable and the facility was very quiet.
Stayed 1 night in Jun 2022
Response from Mr Peters, GM on Jul 2, 2022
Thanks for your review, hope to see you again when you in the area.

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
An old but clean and friendly hotel.
An old but clean and friendly hotel. Comfortable beds.
Stayed 1 night in Jun 2022
Response from GM,Mr Peters on Jun 26, 2022
Hi Scott, Thanks for your review.

8/10 Good

Amanda, Ann Arbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location for our Cedar Point trip. Every place is Sandusky was 2-3 times the price. Will for sure stay at this location again.
Stayed 1 night in Jun 2022
Response from Mr Peters on Jun 26, 2022
Hi Amanda, Glad you enjoyed your stay.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Smooth check in. Free upgrade. Staff very friendly. Room was clean. Happy with my choice.
Stayed 1 night in Jun 2022
Response from GM on Jun 26, 2022
Thanks for your review. Mr Peters GM

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Elyzabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Mr Peters. GM on Oct 7, 2021
Thanks for taking the time to review our property.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff when we arrived was very friendly and helpful!! The hotel was close to function we came to Bellevue for.
Stayed 1 night in Aug 2021
Response from Mr Peters , GM on Aug 15, 2021
Thanks for your review, hope to see you soon.

4/10 Poor

Kathy

Traveled with family
Disliked: Property conditions & facilities
Very disappointed for the $$ we paid
Very disappointing for the money we paid. First the good; friendly people at front desk. Fridge, microwave, television, air conditioning, shower all worked well. Room was spacious, but dilapidated, rundown, (doors removed from closest, bathroom door didn't close), and furnishings, bedding, decor all mismatched. It also had a lingering odor like a wet dog. Due to Covid restrictions, they explained there would be no daily housekeeping. We went to the front desk to request towels, toilet paper, etc. We also took our trash to the front desk when our trash cans were full. They also explained that due to Covid restrictions, breakfast would be "breakfast in a bag," which you would pick up in the morning at the front desk and take back to your room. It usually consisted of orange juice (or milk,) an energy bar, and a cinnamon square. Cereal and milk was also available. We did not check out any of the other facilities; pool, restaurant, bar, lounge. We assumed those were closed as well due to Covid restrictions. (I noticed there was no one else staying in the wing we were staying in, but plenty of other cars parked at a different wing of the motel.) Maybe the other wing had more updated rooms. I don't know. We will not stay here again.
Stayed 3 nights in Jul 2021
Response from Mr Peters, GM on Aug 2, 2021
Thanks for taking the time to review our property, your feedback is very important to our team. We apologize for not meeting your expectations and all your concerns will be forwarded to our housekeeping manager.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to race track,nice little town and Mexican restaurant was the best!
Stayed 3 nights in Jul 2021
Response from GM , Mr Peters on Jul 29, 2021
Thanks for taking the time to review our property.

6/10 Okay

Karen

Liked: Room comfort
Ok
It was ok
Stayed 1 night in Jul 2021
Response from Mr Peters GM on Jul 19, 2021
Thanks for your review.

10/10 Excellent

Leon

Traveled with group
Stayed 2 nights in Jul 2021
Response from GM Mr Peters on Jul 12, 2021
Thanks for taking the time to share your feedback with our team.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mr Peters , GM on Jul 7, 2021
Thanks for your review.