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Reviews of Best Budget Inn Sandusky

3 out of 5
Best Budget Inn Sandusky
5918 Milan Rd, Sandusky, OH

Reviews

4.6
Rating 10 - Excellent. 24 out of 398 reviews" "
Rating 8 - Good. 57 out of 398 reviews" "
Rating 6 - Okay. 84 out of 398 reviews" "
Rating 4 - Poor. 68 out of 398 reviews" "
Rating 2 - Terrible. 165 out of 398 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jamaica

Traveled with family
Stayed 1 night in May 2021

2/10 Terrible

Stephanie

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Save your time and money and go elsewhere.
Made a reservation and was on the road late knowing we wouldnt arrive before midnight although the hotel indicated 24 hour lobby they were closed when we arrived. I was able to contact someone by a number on the door and woke someone up to be let in. Once we got into the room and had a second to take a look it was bug infested, burn marks on the bed and walls. More then half the lights didnt work and was discusting. Needless to say we got a room down the road instead and didnt even settle enough to sit down because it was so uncomfortably discusting. The room we got instead was 7 minutes down the road was half the cost and was a nice name brand hotel. Whatever you do, save your money and go elsewhere.
Stayed 1 night in May 2021

6/10 Okay

Mark

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Could have been better
First the desk was empty because whoever worked there had to get food. Then after waiting a half hour I ginally got the keys. Thete was harfly anywhere to park except near a construction site. Got concrete on my car. Then no coffee in the lobby like they advertised.I understand help is hard to find. But you should let guests know or lower your prices until you get your pkace in order
Stayed 1 night in May 2021

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay at.
My stay at the Best Budget was comfortable and I have absolutely no complaints whatsoever. The staff was friendly and helpful. There is everything you may need in the general area of this motel, restaurants, bars, shopping, whatever.
I got a nice, large room for a great, low price.
A refrigerator and microwave were a nice "plus."
The bed(s) were comfortable and there was an extra blanket in the dresser drawer, didn't need it, the heat worked just fine.
Stayed 5 nights in Apr 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Seevice was good. Room was in hotibble shape. I never thought of pictures. Was so tired we stayed anyway.
Stayed 1 night in Apr 2021

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
WORST Budget Inn
We were told, via email, we would have to check in across the street at the Comfort Inn. After waiting in line for ten minutes, I was told it was the off season and could proceed directly to Best Budget Inn. We had driven four hours from out of state, arrived at 2:15. Check in is officially at 3. When we arrived, we were confused. There were U-haul's parked everywhere, and huge banners plastered everywhere advertising them. Walked into the building, and were immediately hit in the face with the overwhelming reek of marijuana. A man was waiting for someone to show up to rent him a u-haul. Nobody appeared to be available for that OR for check-in. When an employee showed up a few minutes later, he flat out told us check in is at 3, and we'd have to come back then. We went to a store for a few snacks, returned at 10 minutes after 3, and were told our room was not ready, would be about ten more minutes. When my husband complained, the employee said, "I didn't charge your card yet, you can stay somewhere else". Found out our room was upstairs. No elevator. I am somewhat disabled, so the stairs were difficult and painful. Upon reaching the room, we surprised the maid who was scurrying around trying to clean it. She apologized, telling us she is the only maid, and was not told ahead of time someone had reserved this room, so had not cleaned it earlier. Was old and not very clean. Hair in the shower. Bed was ok. No coffee in the room. Bottom line is we would NEVER stay here again!!
Stayed 1 night in Apr 2021

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable But Not...
Comfortable room. Plenty of hot water. But the heat in the room did not work. I was COLD. Also, there was a TON of very loud yelling and talking in the hallways and outside for my entire stay. I had gone away for a couple of days to get some peace and quiet and rest.
Stayed 2 nights in Apr 2021

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. I had a reservation but wouldn't stay there it wasn't safe. People were hanging out the windows yelling. There is a u-haul company set up in their parking lot. I walked in and I was scared. I quickly got out of there and left.
Stayed 1 night in Dec 2020

4/10 Poor

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here.
It was run down, we had hardly no towels, no toilet paper. Lobby was closed we couldn't get a roll away bed. We had 5 people and only room for 4. Carpet was dirty. No coffee pot. No screen on window. I would not recommend this place. But at least the microwave was clean.
Stayed 1 night in Oct 2020

2/10 Terrible

Guest, Michigan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about the hotel. Your people can’t even answer the phone, then when people try to call over and over and over again to cancel a room before 24 hours you want to charge someone’s card over and over, when that’s not fair, the hotel looks ran down, you need to update your phone number if it’s not right on google, cause when I got in touch with someone they said they was with the child molesters.
Stayed 1 night in Oct 2020

2/10 Terrible

Mayra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got home and opened my bags to clean the clothes, there were cockroaches inside. Everything was dirty about this place. Does not look like the pictures!! You were warned.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not ready at 7pm lobby smelled like smoke
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

olivia

Liked: Staff & service, room comfort
Clean but unkept furniture and surroundings
Tianna room had to change rooms because the first one had bed bugs our door was hard to open the key card didn't work multiple times, there was a weird smell in the room was too tired to change rooms again just kept it, also leak under sink stopped with face rag
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has a roller gate on the reception window. I needed to fill out a paper form because my reservation wasn't copied to a computer system from Expedia. Certainly was unique to find a pool filled with stone. The halls smelled of smoke. The mirror has a notice stating that everything has been counted and if anything is missing that your license plate would be reported to the police. Wallpaper was painted. Switch plates are a hodge podge of colors. Wall tiles used as floor tiles. Condom wrappers in the exit foyer.
Stayed 1 night in Jan 2020

10/10 Excellent

Olivia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smelled good walking in, muffins where fresh and on time. Staff was ready to help and genuine. Thanks for our 3rd great night in a row!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Sierra, Sandusky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I needed to find something quick for a long term stay. I have been here for about 2 weeks. Every day they ask if I need anything. They make sure I am stocked up on toilet paper, towels etc. They are very accommodating and I will stay here whenever I need to in the future. Can't think of anything I don't like about this place. It's quiet here. Haven't had any issues with the other guests here.
Stayed 4 nights in Dec 2019

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. It's clean and comfortable. Great mattress and really soft sheets. Not sandpaper like many other hotels I've stayed st. My favorite places to stay in Sandusky
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Craig, Kalamazoo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Description says there is a pool. No pool. Card got accidentally overcharged at check in but got corrected quickly. Itinerary says to check in across the street at Comfort Inn. Hotel has its own check in. Overall nice hotel for rhe price. Staff was very helpful getting overcharge fixed on my card.
Stayed 2 nights in Sep 2019

10/10 Excellent

Shaliyah, Toledo Ohio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was Great ! I Loved The Coffee & Rooms. It Was Clean.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that this hotel was close to our destination, Cedar Point. The hotel across the street has a great outside bar in the back that you can use the pools and hot tub! Price was great for what you get, a place to sleep.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs updating & maintenance. Was not a comfortable feeling
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy bed, hot water, nice TV, overall a nice stay
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is No Pool, There is not breakfest. bed sheets on one bed was dirty.
Stayed 2 nights in Aug 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Carmen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Susane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here
The toilet hadn’t been cleaned and was gross, the bathroom sink didn’t drain at all, wallpaper was peeling off wall, pool was filled in with gravel, ac unit smelled of mold/mildew and our non-smoking room had the smoking area outside our window so it all came in the AC.
Stayed 2 nights in Jul 2019

2/10 Terrible

Luisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

GUSTAVO

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not the best
Stayed 3 nights. There absolutely NO WIFI where our room was located. Paint from ceiling was chipped. Wallpaper near AC was torn. Bathroom sink was clogged. Housekeeping came only 1day and did beds. Didn’t empty trash. Bathroom smelled of urine. Overall, front desk clerk was friendly and very helpful.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Cancelled my reservations place was a joke expedia should offer me a feee room somewhere had it reserved for family and had to find other roons
Stayed 1 night in Jul 2019

6/10 Okay

Thiago

Liked: Staff & service, room comfort
Disliked: Cleanliness
Affordable but should be cleaner
Cheap hotel. I can’t ask much. But they should pay a little more attention cleaning the toilet and sink better. I’ll make a lot of difference...
Stayed 1 night in Jul 2019

2/10 Terrible

debramathis, 22907 playview ,St. Clair, Mi. 48082

Disliked: Cleanliness, amenities, property conditions & facilities
They advertise a pool and all they have is a big hole filled with rocks. So I don’t think I like using Expedia because when we got to the hotel there was nothing we could do about the fact that they’re advertising a pool that they don’t have . If I had not used Expedia to reserve my room I would’ve been able to cancel my room when I got there and go to a different hotel .
Stayed 2 nights in Jul 2019

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inept
The room above sprung a big water leak about 530am. The receptionist said he’d called maintenance. They didn’t turn up. Wouldn’t call a manager. Couldn’t sleep, couldn’t use bathroom or lights. Went to reception 3 times & nothing happened. Wouldn’t offer a refund. Inept. Floor was waterlogged & ceiling starting to sag when we left
Stayed 1 night in Jul 2019

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Stayed 1 night in Jun 2019

8/10 Good

TrueKing, Fortwayne Indiana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service and also great location for where we were going
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was out dated but no hassel at checkin...neede a make over
Stayed 1 night in Jun 2019

6/10 Okay

albert

Liked: Cleanliness, staff & service
fairly clean room had an aroma
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The front desk staff when I checked in were a group of 3 older women and it looked more like a coffee clutch than a hotel staff. They were discussing their late paychecks while none of them seemed particularly concerned with me and how to efficiently check me in. That aside I found the room to be quiet and comfortable. The beds were comfy and the pillows and linens were clean. When we checked in I noticed that there was only about 1/4 roll of toilet paper although there was space for 2 rolls. The tissue box was also empty. The 4 of us got through the first night with the 1/4 roll and I expected housekeeping would refill for our second night. Nope!! When we arrived back at the hotel after closing Cedar Point, I reached for the phone to call down to the front desk. The phone had no dial tone. I called on my cell phone asking for toilet paper, tissues and washcloths which had not been replenished. The desk clerk was less than pleasant and told said we'd have to come get them which we did. But rather than washcloths, he sent an additional 4 hand towels. Guess they don't have enough washcloths. I was also very disappointed that the outside pool which is listed in the hotel description is filled in with rocks. I meant to take a picture, but forgot. However, you can clearly see this on Google Earth. All things considered, it was adequate, but quite unimpressive.
Stayed 2 nights in Jun 2019

6/10 Okay

Linda

Traveled with partner
It’s what you’d expect for a cheap budget hotel, this is not a hotel I would feel comfortable staying at with my daughter but it was okay for me and my fiancé for a place to sleep before cedar point.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Begrimed Inn”
Stay was awful!!! Rooms were not ready at check in time, linen not fresh, one of our rooms had a leak of water from ceiling, light switch in another room had a shortage. As they say, “you get what you pay for” 😟
Stayed 1 night in Oct 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort
okay so the staff is totally awesome. I had left a charger in the room when we went to Cedar Point I called and they held it for me until well into the late late evening. The only complaint that I have is that there was no coffee made in the coffee maker when we woke up the next morning. However, there is a gas station right next door so it was not a problem to get coffee. But we noticed that they had the coffee maker on the way in and thought to ourselves oh well, we'll be able to have coffee in the morning. Well not the way we thought. And, although it would grow some people out, it didn't really bother me. They just need a few toothbrushes and some elbow grease... But there was mildew in the cracks of the shower. Lots of it. The rest of the shower was perfect. The water pressure was excellent, and the heat in the shower was totally great. The fan in the bathroom. That's a different story also. It worked. But it was just not effective. It should be put out to pasture and replaced. So, for the price I paid, which was $50 for two double beds, which meant that for of us could stay there, it was an excellent choice.
Stayed 1 night in Sep 2018