Best Western Norwalk

Photo gallery for Best Western Norwalk

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Overview of Best Western Norwalk

Best Western Norwalk

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
351 Milan Ave, Norwalk, OH, 44857

Explore the area

  • Popular LocationThe Edison Birthplace3 min drive
  • Popular LocationMilan Historical Museum4 min drive
  • Popular LocationNorwalk Reservoirs5 min drive

Choose dates to view prices

About this area


Located in Norwalk, Best Western Norwalk is in the suburbs and near theme parks. Eagle Creek Golf Club and Thunderbird Hills Golf Courses are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Erie and Sheldon Marsh State Nature Preserve. Looking to enjoy an event or a game while in town? See what's going on at Summit Motorsports Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Edison Birthplace - 3 min drive
  • Milan Historical Museum - 4 min drive
  • Norwalk Reservoirs - 5 min drive
  • Fisher-Titus Medical Center - 7 min drive
  • Eagle Creek Golf Club - 12 min drive

Getting around

  • Sandusky Station - 22 min drive
  • Cleveland Hopkins International Airport (CLE) - 52 min drive


  • Casa Fiesta — 2 min walk
  • East of Chicago — 4 min walk
  • Brian Bufffet — 14 min walk
  • Vargo's — 16 min walk
  • Wendy's — 19 min walk

About this property

Best Western Norwalk

Suburban hotel with indoor pool and 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. All 58 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator


  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Shower/tub combination


  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 242 out of 617 reviews
5 - Excellent 39%
Rating 4 - Good. 218 out of 617 reviews
4 - Good 35%
Rating 3 - Okay. 95 out of 617 reviews
3 - Okay 15%
Rating 2 - Poor. 41 out of 617 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 617 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Quiet and relaxing.
Stayed 3 nights in Oct 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities
tip#1 Don't put pillow top mattress atop a high mattress if you expect people to be able to actually SLEEP. Also when you list a long list of good features of a breakfast you may actually want to either (a) HAVE those features or as other venues did on this trip mention what you are not featuring due to COVID or supply issues. Its called customer service, LOOK INTO IT! Will NOT be staying here again when we do return to this part of Ohio.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities
There were 2 reasons why we booked the rooms at your location in Norwalk. The 1st reason was for the hot tub. We came down to the pool area and found a note taped on the door stating the hot tub was not working correctly and was cold water. Disappointing that this could not have been made known to us at booking. The second reason we came was the hot buffet breakfast that was advertised. I know that some locations do to covid have restricted breakfast so I did my part and called the 1-800 number and specifically asked for the Norwalk location guidelines in relative to the breakfast. The Best Western operator pulled up Norwalk and confirmed that they still did have a full hot buffet breakfast consisting of "Complimentary full breakfast, hot eggs, hot breakfast meats, waffles, sausage gravy and warm biscuits, yogurts, fruits, choice of breads, cereals, juices, and coffee." Come to find out the breakfast was frozen Jimmy Dean sandwiches, yogurt and donuts. We not only drove farther but also spent a little extra to have these important amenities. Rotten food was left in room refrigerator that smelled the entire room of rotten cheese. We asked for extra towels since we were stocked with 4 between the 2 rooms when we had 8 people. I was told we should get some but come to find out we did not have them upon arriving back to the hotel that evening. We were also warned that they have a towel shortage and we might not get any at all. Sad. Sloppy cleaning. Rotting wood in pool area
Stayed 2 nights in Oct 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall stay was ok. The main road can be heard throughout the hotel. During our stay the area had a water main break, unsure if this is a common occurrence for the city.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were NOT informed at reservation time nor at check-in that we had to REQUEST housekeeping to clean our room, supply new towels, and make the beds if we were staying more than one (1) night. Our reservation and stay was two (2) nights. We have stayed at this property several times over the years and this stay was by far the worst. We will be looking for another place to stay for our return trip to Norwalk in three (3) weeks
Stayed 2 nights in Sep 2021