Ratings based on 189 Verified Reviews

3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester NY

Great view of the river and the huge ships

Posted May 26, 2017
Pros: The hotel was located in a great aera with an amazing river view. Breakfast was good. Staff was always friendly and trying to accomodate- very good.
Location: The location is on the river. Nice place for a walk if it isn't raining. Nice hotel area outside for sitting and enjoying river scenery.
Arrived in a rainstorm. Staff at desk was so welcoming. They upgraded us to a room overlooking the river and the huge ships. They met all our requests for location of the room - it was totally quiet up on the third floor/end of hall. Yes. We heard trains in the distance but that did not bother us. The room was clean - there was a soiled spot on carpeting which could have been cleaned up I think. Other than that, it was great.
4 out of 5
by A verified traveler

Our room didn't seem to get cleaned well

Posted Oct 30, 2016 on Hotels
The hotel itself seemed okay, but our room was not cleaned well. The bathroom had hair everywhere. The shower had hair all over the walls, the was hair in the bathroom floor and in the sink as well. There were also stains in the toilet that got flushed away easily. It seemed like the bathroom wasn't cleaned at all. Very gross
4 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
The room was nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from painesville ohio

Loved the view of the river!!!

Posted Oct 16, 2016
Pros: The view. Whirlpool.. The location and board walk was awesome, we could walk to eat or drink...
Cons: We didn't have a refrigerator. The toilet seat was wobbly which i told them about..
Location: Bowling, restaurants and bars. Park to walk to...fishing..great pier...
Room was spacious, the Whirlpool was great...i would stay again...
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Could be a great place to stay...

Posted Oct 10, 2016
Pros: Quiet...convenient...acceptable breakfast.
The room was acceptable but not exceptional. The support was broken on one bed...When one sat at the foot, it tipped to the side...not the best safety feature! A huge spider was found on the darkening curtain...creepy! Many spider webs around the windows...This could be fixed with routine cleaning and spray. This could be a lovely place with some updating and attention. It could be a jewel on the river for Huron...just needs a little tweaking.
3 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Hotel was ok, our room smelled clean. After pulling down the sheets on the bed and looking, there was an old blood stain on the mattress pad. And there was cockroaches in the bathroom crawling on the sink and tub. Would not stay there again.
5 out of 5
by A verified traveler

Nice View

Posted Sep 30, 2016 on Hotels
I really liked that hotel, but, I think you should be able to select the side your room is on. It would have been awesome if we could have had a River Edge view instead of a parking lot view.
4 out of 5
by A verified traveler

Comfortable Accommodations at a reasonable price.

Posted Sep 29, 2016 on Hotels
Nice facility including breakfast. Parking was close.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2016 on Hotels
2 out of 5
by A verified traveler

Good waterfront location.

Posted Sep 16, 2016 on Orbitz
Pros: Location
Cons: More friendly tub/shower. Breakfast was poor.
Location: Nice bar/restaurant right next door.
Way overpriced for the amenities. Had a deep spa tub which was difficult for us older folks to get into/out of.