Ratings based on 140 Verified Reviews

2.7 out of 5
49% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from US

Worst experience ever!

Posted Oct 31, 2016
Pros: Leaving was the best part! We did not enjoy our stay at all. They over charged for the room, a roll away bed and charged me more for the deposit than they told me they would. The manager argued with me and was incredibly rude and condescending toworads us.
Cons: The manager was the rudest person I have ever met. They over charged me for the deposit and when I questioned the manager she actually asked me in a rude mocking tone "can you read"? Our bathroom wasn't clean and they wouldn't bring us towels for the five guests we had in our room. There were other people's hair in the roll away bed, so I'm sure the bedding had not been changed. This was the worst stay I have ever had. The worst part is we checked in at 2am and checked out at 9am, it was only a 7 hour stay and was horrible.
Location: We booked this room be cause it was not far from cedar point
Comment from Hotel Management
Dec 9, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I apologize for the inconvenience you experienced following your visit here in our hotel. Your feedback about the manager, condition of clean and your overall experience with us will be called to the attention of our team for reference. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler

Posted Sep 20, 2016
Staff were not receptive, hotel carpets were disgusting but we were there only for the bed that was needed as we were not in the room that much.
Comment from Hotel Management
Dec 9, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am sorry for the oversight on the part of our housekeeping team in ensuring the cleanliness of the room you stayed in. Your comment abut the status of carpet will be escalated, I assure you that this is addressed accordingly. We hope to have the opportunity to serve you. Kind regards.
3 out of 5
Recommended
for Families
by A verified traveler from Indiana

Security deposit beware.

Posted Sep 14, 2016
Pros: Check in was easy and personnel were friendly.
Cons: Selection for the continental breakfast.
Location: A lot of activity in this area.
Didn't like getting charged for my room twice as part of a security deposit and then told that I needed to contact my bank to verify the charges are removed. Please just remove it at check out.
Comment from Hotel Management
Dec 9, 2016 by Guest Relations Manager, Hotel Management
Dear Brad, Thanks so much for your time in completing our survey and for giving us your assessment on the breakfast choices. Thank you for reviewing your stay with us, I assure you that this will b used as reference.
2 out of 5
by A verified traveler

You get what you pay for

Posted Sep 13, 2016
Staff was friendly and the pool area was clean but that is where the positive ends. Our room had a musty smell, the bed was hard and blankets were old and scratchy. We got next to no sleep due to the amount of noise at all hours, room was surface cleaned...ie the corners of the room had mounds of dust and hair in them. If you plan of taking advantage of the continental breakfast....don't bother. It consisted of frozen eggs that you could microwave, over cooked hard boiled eggs, oatmeal that was watery and cold, a few breads and burnt coffee.
Comment from Hotel Management
Dec 9, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for staying with us. Your detailed feedback and concerns about your stay at our hotel will be escalated particularly on the quality of breakfast served. We will do our best to make your next visit a more pleasant experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sandusky

Affordable

Posted Sep 7, 2016
We needed a nice clean place to lay out heads after a long day. This suited out needs very well.
1 out of 5
by A verified traveler from MICHIGAN

cedar point

Posted Sep 4, 2016
Pros: NOTHING
Cons: EVERYTHING
Location: LONG DRIVE TO CEDAR POINT
We go to cedar point annually and stay at Days Inn near the park. Mistakenly reserved this Days Inn. No adjoining rooms. Beds were like a Full, not double. Had to rent rollaways because beds so small. Charged $10 per night and did not have any pillows for the rollaways. We turned in one rollaway after one night and they still charged us $10 because they said had to turn in by 11 AM. Ridiculous!! Staff was terrible. No personality. Did not care if you were happy or not. DO NOT STAY HERE!
3 out of 5
by A verified traveler

Hotel was clean. There was was paper stuck on to t

Posted Sep 4, 2016
Out of items at breakfast 45 min. Before 10am closing. Some items not replaced as people were still coming in room to ear. People not done eating, lights and tv turned off 10am rude to do that.
1 out of 5
by A verified traveler from Detroit Mi

Cheap hotel, would never stay again!

Posted Sep 3, 2016
Location: 15 minutes from Cedar Point
The room had a terrible smell! Carpet was damp and sticky and the bathroom was too gross to take a shower in. If you do choose to stay here don't spend a night in room 228.
3 out of 5
Recommended
for Everyone
by A verified traveler

ADEQUATE HOTEL FOR OVERNIGHT

Posted Aug 8, 2016
Pros: CONVENIENCE TO LOCAL ACTIVITIES
Cons: CONDITION OF SINK FAUCETS NEEDS ATTENTION. CEILING HAS HAD LEAKS AND NOT PROPERLY REPAIRED. MORE ATTENTION TO DETAIL IN THE ROOMS NEEDS TO BE DONE.
HOTEL IS ADEQUATE FOR SHORT STAY AND IS CONVENIENT TO LOCAL ACTIVITIES
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to cedar point

Posted Aug 4, 2016
My experience overall was good but when you stay in a room of 6 people I expect that should be enough towels and wash rags and there wasn't.