Ratings based on 388 Verified Reviews

3.6 out of 5
75% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

close to waterpark

Posted Apr 21, 2017
Pros: the staff was wonderful
Cons: new pillows, small table with at least 2 chairs..thorough cleaning
Had an issue with the room which was taken care of
Comment from Hotel Management
Apr 22, 2017 by Sarah, Hotel Management
Thank you for your feedback. We are continually working on improving our property and your feedback is what helps us to know the best way to improve guest experience. Thank you for staying with us and we hope to see you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Internet picture looked nicer than outside of hote

Posted Mar 14, 2017
Location: Sandusky, Ohio-Kalahari's resort.
Price was terrific. Room was a little older, but very clean. Beds were comfortable. Could have used seating in breakfast area, but overall good experience.
Comment from Hotel Management
Mar 22, 2017 by Sarah, Hotel Management
Thank you for your feedback. We have plans to renovate the lobby and add a breakfast area in the near future. Thank you for staying with us and we look forward to seeing you in the future.
4 out of 5
by A verified traveler

Clean and comfortable

Posted Dec 12, 2016 on Hotels
Customer service was above expected! Chris was great and had the rollaway we needed in our room before we arrived!
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are pleased to hear you had a great experience with us. Thank you for staying with us and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for your feedback. We appreciate you taking the time out of your day to complete this. Thank you for staying with us and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are pleased to see that you enjoyed your stay, Thank you for staying with us and we hope to see you again soon.
3 out of 5
by A verified traveler

Clean but needs updates

Posted Oct 17, 2016 on Hotels
The hotel needs updates and repairs but for the value it was fine. The staff was friendly and welcoming. The room was clean however there was a smoke smell and burn holes in our carpeting.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are continually trying to improve and update our rooms. We hope to finish in 2017. Thank you for staying with us and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Not bad at all

Posted Oct 11, 2016
Location: Only about 10 mins from Cedar Point also, in a perfect location for dinning out, entertainment, and right down the road from the Sandusky Mall.
Coffee in the room. Slept 6 people comfortably. Did not have to ask for more towels, soaps, cups, blankets, pillows, even had complementary bottled water, a mini fridge, microwave, and safe. Room was fully stocked and ready to go for us. Perfect for a night or two. Free Continental breakfast. Would stay here again. Great room prices.
Comment from Hotel Management
Oct 17, 2016 by Sarah, Hotel Management
Thank you for your feedback. Your kind comments are what we like to here. Thank you for staying with us and we hope to see you again soon.
5 out of 5
by A verified traveler

clean

Posted Sep 22, 2016 on Hotels
Somehow my reservation was canceled thru hotels.com. the gentleman checking me in at the hotel did not give up getting us a room....I still don't know what happened.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for your feedback. Sorry for your reservation problems. Thank you for staying with us and we hope to see you again soon.
4 out of 5
by A verified traveler

Good value

Posted Sep 20, 2016 on Hotels
Nothing overly fancy but clean and was ably priced so I would stay there again. Nice Mexican restaurant just in front of hotel
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for your feedback. I am pleased to hear you enjoyed your stay. Thank you for staying with us and we hope to see you again soon.
3 out of 5
by A verified traveler from Toronto, Ontario

Basic Comfort at a realistic price

Posted Sep 6, 2016 on Hotels
The staff was helpful and courteous. Check-in was easy and the room was just what I expected - Basic accommodation. This is not a Hilton. The room was reasonably clean, the bathroom had mold growing in a few places and cracked paint on the ceiling. The room had all the basics - at this price, you do not get anything outstanding. I just used the room as a place to sleep. For the budget conscience, this is a great choice.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are continually working on updating the property as we just took this over last spring. Thank you for staying with us, we hope to see you again.