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Reviews of Super 8 by Wyndham Sandusky

2 out of 5
Super 8 by Wyndham Sandusky
1904 Cleveland Rd, Sandusky, OH

Reviews

7.4

Good

Rating 10 - Excellent. 255 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at check in was friendly and informative about the area. So nice!
Stayed 2 nights in Apr 2024

6/10 Okay

Russell

Traveled with family
Smelled of smoke in rooms and kids running around late night
Stayed 1 night in Apr 2024
Response from Rhonda on Apr 11, 2024
I'm very sorry you did not enjoy your stay with us. Please in the future let the front desk know of any disturbance, our nigh auditor walks the property at certain time throughout the night however he is available at all times if there is a disturbance. Again I am sorry about your experience with us.

4/10 Poor

Timothy

Room was fine however there were people arguing and fighting from 12midnight until the police came and police took some one away that was at 4am.I didn't get any sleep.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jazmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room great price mean lady making pancakes.. she didn't want to be at work that morning..
Response from Rhonda on Mar 17, 2024
Thank you for your review.

4/10 Poor

Allen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv did not work, dirty, old fixtures hadnt been remkdeled since 70s or 80s
Stayed 1 night in Feb 2024

6/10 Okay

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very noisy as people walking at room above, hear every step. Room next door could hear tv throughout the night. Second we walked in room it stunk. Found a couple hairs on toilet seat. Didnt even use the shower, needs updated drastically . Outside was people constantly smoking and not cigarettes
Stayed 2 nights in Mar 2024
Response from Rhonda on Mar 12, 2024
I'm very sorry you were unhappy with your stay with us. I wish you would have let the front desk know of these issues. We have someone at the desk 24/7 to attend to all of our guest needs. Again I apologize for all the inconveniences.

4/10 Poor

Marjorie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was not clean, you can see there’s a stain on the sheet. Towels smells bad I think it was not washed properly. And when you entered the room it smells bad. 😞
Stayed 2 nights in Mar 2024
Response from Rhonda on Mar 12, 2024
I am very sorry for the problems you encountered in the first room you were checked in to. I'm glad my front desk clerks promptly took care of the issues and got you into a room that was more accommodating for you.I again apologize for the inconvenience.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kristy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is the best ever
Stayed 2 nights in Nov 2023
Response from Rhonda on Nov 25, 2023
Thank you so much for your review!

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service
..was quiet. Clean.
Stayed 1 night in Nov 2023
Response from Rhonda on Nov 25, 2023
Thank you for your review.

6/10 Okay

Mary K

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not completely satisfied
Sat night was great, sunday morning good. Disapointed with the variety sine they do have a microwave, but was satisfactory. Beds were comfortable. Minday morning was a different story. The pancake machine was off, the juice machine was off, the soda fountain was off and they were out of fruit. When we went in we had to ask before they even set up breakfast because they didnt have enough guests and were not expecting any of the few to be looking. Plus our room keys quit working twice.
Stayed 2 nights in Oct 2023

8/10 Good

Erik

Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

10/10 Excellent

Earnestine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rhonda on Oct 31, 2023
Thank you for your review!

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

4/10 Poor

Marsha

Liked: Cleanliness
Disliked: Room comfort
Would not stay again
The Wi-Fi connection is horrible. The people on top of us walked all night long. We heard every time they would walk stomp do whatever the breakfast was in OK other than that I would not recommend only if you were in a tight spot and needed somewhere to sleep for the night.
Stayed 3 nights in Oct 2023
Response from Rhonda on Nov 18, 2023
I'm very sorry to hear you were not happy during your stay with us.

8/10 Good

LaShon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay. Shower could have been cleaner.
Stayed 1 night in Oct 2023

10/10 Excellent

amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best For Budget Sleeps
As a coaster nerd, seeing the giant coaster oictures above my bed made the whole thing worth it. But everything was great, just your basic, very clean motel room to sleep. AC is electronic (no nobs), water got extremely hot, extremely fast. There are *no* ports for USB/type-c but have plenty of outlets everywhere. Fridge and microwave were in the room, but I did not use them. Only "bad" thing would be the parking, it was a very tight fit and i feel like there were more rooms than parking spaces. However, 100% would book this hotel again over the one that is down the road. If you are looking for a place to sleep because you just spent 13 hours at Cedar Point, you can not go wrong with this one. Oh, and the most important part, I forgot... just a quick turn around the corner to Cedar Point Dr.!
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you so much for your review! We look forward to seeing you again!

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

8/10 Good

Brandon

Stayed 2 nights in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overnight Cedar Point Trip!
Great front desk and breakfast attendants! Variety at breakfast made the cost more than worth it for a quick overnight trip! Only complaint would be the smell of smoke in our room which is frustrating since it's a smoke free room/hotel.
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review. The smoke smell is frustrating to us as well. We do our very best to deter people from smoking in the rooms and even charge them a 250 cleaning fee. I'm very sorry for any inconveniences this caused you.

8/10 Good

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close to Cedar Point amusement park, clean room, friendly staff, simple good breakfast.
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

6/10 Okay

Robert

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The first room smelled like an ashtray, the second room smelled a little better but did have a noticeable odor. The second room had cigarette burns on the side of the bath tub and other things on the wall that I was not sure how to identify. Very disappointed, I understand it was a cheaper option but simple cleanliness was missed by the staff.
Stayed 2 nights in Oct 2023
Response from Rhonda on Nov 18, 2023
I'm very sorry you were unhappy during your stay with us.

8/10 Good

Brandon

Traveled with family
Great place to stay for cedar point
Stayed 2 nights in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

10/10 Excellent

Janell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, adequate continental breakfast and very close to cedar point.
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Rhonda on Nov 18, 2023
Thank you for your review!

6/10 Okay

Mary

Traveled with group
Liked: Staff & service
Good location for cedar point. Nice staff and free breakfast! Shower did not get very hot at all. Bathroom was also very small.
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Traveled with family
There was no heat-furnace only blew cold air. Hot eater in shower only lasted 6 minutes-not enough for a family of 3.
Stayed 1 night in Oct 2023

8/10 Good

Becki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night after a day at Cedar Point. Great location and room was clean. The shower/toilet area is a little small. Staff was very friendly. We would stay here again.
Stayed 1 night in Oct 2023
Response from Rhonda on Oct 22, 2023
Thank you so much for your review!

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in good condition
Stayed 1 night in Oct 2023
Response from Rhonda on Oct 16, 2023
Thank you for your review!

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked it for the closeness to the Cedar Point Facility. Liked the continental breakfast. Wished there was a better variety of items.
Stayed 1 night in Oct 2023
Response from Rhonda on Oct 15, 2023
Thank you for your review!

10/10 Excellent

CINDY

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close to the Pier and the Goodtime I. We had several employees from my company stay in various rooms. Breakfast was good too
Stayed 1 night in Oct 2023
Response from Rhonda on Oct 15, 2023
Thank you for your review!

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Served its purpose as a place to stay for Cedar Point
Stayed 1 night in Jul 2023
Response from Rhonda on Oct 5, 2023
Thank you for your review!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were Top-Notch I would stay again.
Stayed 1 night in Sep 2023
Response from Rhonda on Oct 5, 2023
Thank you so much for your review!

8/10 Good

Cassondar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean
No frills but clean!
Stayed 1 night in Sep 2023
Response from Rhonda on Oct 5, 2023
Thank you for your review!

6/10 Okay

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was what I expected..Had two queen beds and one had blood stains on mattress pad. Big stain in middle of the floor. Toilet and other things such as sink and counters were made for children. Not the hotels fault but train horns blew every 10-15 minutes
Stayed 1 night in Sep 2023
Response from Rhonda on Oct 5, 2023
Thank you for your review.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and great location!
I thought that for the price, the hotel was excellent. It was quiet at night and the room was clean and comfortable. My only complaint was that at breakfast the very nice employee was unfortunately coughing without covering her mouth and there is a new round of covid starting. It seemed irresponsible.
Stayed 1 night in Sep 2023
Response from Rhonda on Oct 5, 2023
Thank you so much for your review. I will make sure to talk to my breakfast crew regarding this.

6/10 Okay

Ja'nice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rhonda on Sep 28, 2023
Thank you for your review!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 is a bit dated but it is a great value for the location! It is super close to Cedar Point just the next intersection from the hotel and a left onto the main road that leads to Cedar Point! The staff was very friendly to me and I was alone on my trip! I’m going to visit next week and I would have stayed at this hotel again but, I actually found another hotel closer to Cedar Point and looks to be a little bit nicer!
Stayed 1 night in Sep 2023
Response from Rhonda on Sep 24, 2023
Thank you for your review.

8/10 Good

Kelly

Stayed 1 night in Jun 2023
Response from Rhonda on Sep 28, 2023
Thank you for your review!

2/10 Terrible

Matthew

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had footprints on the comforter like some made the bed then walked on it. It was not clean or comfortable- would love to request a refund.

10/10 Excellent

Marlon

Traveled with family
Liked: Staff & service, room comfort
Nice hotel
It was a great stay. One of our rooms had a funny smell but we were only there overnight to rest after a day at Cedar Point. Great quite location friendly staff
Stayed 1 night in Sep 2023
Response from Rhonda on Sep 28, 2023
Thank you for your review!

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rhonda on Sep 15, 2023
Thank you for your review

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel room was super clean. Staff was super friendly and inviting. The type of people that were staying at the hotel for someone questionable of character.
Stayed 1 night in Aug 2023
Response from Rhonda on Sep 11, 2023
Thank you very much for your review.

2/10 Terrible

Naticia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Stayed 2 nights in Sep 2023
Response from Rhonda on Sep 7, 2023
I'm very sorry you were unhappy with your stay with us.

4/10 Poor

Glen

Very Sad Place to Stay
The room was very dated. The security of the hotel is questionable. Awake all night listening to kids pouding on doors and nothing being done about it. Then when we did get to sleep we where woke up by the police breaking a door down to get into a room. Very sad place to stay.
Stayed 2 nights in Sep 2023
Response from Jeannie on Sep 6, 2023
Dear Glen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sandusky. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. We do apologize for the loud children on the property and the instances that occurred while you were here. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

michael a

Traveled with family and small children
No house keeping , when asked they said they would do it and did not. Noisey, police in and out. A little run down, small bathroom.
Stayed 3 nights in Sep 2023
Response from Jeannie on Sep 6, 2023
Dear Michael,hank you for taking the time to tell us about your experience at Super 8 by Wyndham Sandusky. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. We will be taking the time to speak to Housekeeping on the issues you had while you were here. We do have police that do patrol through the area to keep an eye on safety of our guests.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.