Ratings based on 242 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Joan L

Graduation

Posted Jun 16, 2017 on Hotels
Came after check in time and had reservations but took a half an hour to find us a room because they were not clean yet at 3pm.
Comment from Hotel Management
Jun 22, 2017 by Connie Cummings, Hotel Management
Dear Joan L. Thank you for your valuable feedback about your stay and check in experience with us. I will discuss this issue with my front desk and housekeeping staff. Please accept my apologies for any delay in the check in process. Thank you for being our valued guest. We hope to see you again soon! Connie Cummings General Manager
3 out of 5
by A verified traveler

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017 by Connie Cummings, Hotel Management
Thank you for your feedback about your stay with us. We use all feedback to improve out service and hotel. I will share your feedback with all departments. Thank you for being our guest. Connie Cummings General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, MI

Nice Quality and Price

Posted Jun 5, 2017
Great hotel. Excellent staff. The room was very clean. Checking in and out was easy and fast. The only compliant is I found out after I checked out that I had asked for four keys and they issued a fifth to someone without asking me if it was okay or any sort of confirmation from the persons whose name is on the room (mine - including my credit card.) make sure your staff does not just hand out keys please! Especially if you want the person whose name is on the room to be responsible. Made me like I was not safe in my own room!
Comment from Hotel Management
Aug 4, 2017 by Connie, Hotel Management
Dear Bri, Thank you for your feedback about your stay with us. I will be sure to share this with my entire staff. Thank you for being our guest!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and comfortable.

Posted May 17, 2017
Convenient location and a comfortable place to stay.
Comment from Hotel Management
May 19, 2017 by Connie, Hotel Management
Thank you so much for your valuable feedback about your stay with us. We use all feedback to improve our service and hotel. Thank you for being our guest. We look forward to seeing you again soon! Sincerely, Connie Cummings General Manager
5 out of 5
by Nancy

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 9, 2017 by Connie Cummings, Hotel Management
Dear Nancy, Thank you for sharing your feedback with us about your stay. We use all feedback to improve our service and hotel. Thank you for being our guest! We hope to see you again soon! Sincerely, Connie Cummings General Manager
1 out of 5
by Andrew

Posted Apr 4, 2017 on Hotels
We were not told when we booked room that the pool and fitness room would be closed or the breakfast room. I was very disappointed in our stay! The only reason we booked this hotel was for pool and fitness! Will never be back!!!!
Comment from Hotel Management
Apr 10, 2017 by Connie Cummings, Hotel Management
Dear Andrew, Please accept our apologies for the issues you experience during your stay. Please accept my apologies for the pool being unavailable due to our renovation. Thank you for being our guest! Sincerely, Connie Cummings General Manager
5 out of 5
by Bonnie

Enjoyed the stay

Posted Mar 17, 2017 on Hotels
Clean, comfortable hotel. Looks like the renovations are almost completed. Enjoyed the pool area. Breakfast had more selections than other hotels we have stayed. I would stay there again.
Comment from Hotel Management
Mar 30, 2017 by Connie Cummings, Hotel Management
Thank you for your feedback about your stay with us. I will share this feedback with my entire stay. We use all feedback to improve our service and hotel. Thank you for being our guest! We look forward to seeing you again soon! Sincerely, Connie Cummings General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Only negative was the person at the front desk told me to park in the back and then I found my room in the very front of the hotel.
Comment from Hotel Management
Mar 16, 2017 by Connie Cummings - General Manager, Hotel Management
Thank you for your feedback about your stay with us. I will discuss this situation with my front desk. We use all guest feedback to improve our service and property. Thank you for being our guest. We hope to see you soon!
5 out of 5
by Thomas

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you for your feedback about your stay with us. I will share this feed back with my entire staff. Thank you for being our guest! We hope to see you again soon! Sincerely, Connie C. GM
5 out of 5
by A verified traveler

Posted Feb 25, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you for your feed back about your stay with us. I will share this feedback with my entire staff. Thank you for being our guest! We hope to see you again soon! Sincerely, Connie C. GM