AVOID AT ALL COSTS
Posted Sep 21, 2016
I stayed at this hotel 2 years ago. It wasn't anything special, obviously, but it was clean. That is all I expect out of a cheap hotel; a clean room. Well I booked 2 non smoking Queen rooms this time around. Both rooms were DISGUSTING. Stained yellow and black sheets, cigarette burn holes in the comforters, garbage on the ground, and barely cleaned bathrooms. Both rooms were "just cleaned" too. One room reeked of smoke upon entry which is a big problem for a NON smoking room. Asthma and smoke do not mix. The other had flies everywhere. It was literally the most disgusting set of rooms I have ever seen. Then the service from the cleaning lady and owner was abysmal. The lady informed us that we wanted "a $400 p/night 5 star hotel" for our cleanliness standards. She also said the flies were from "Ohio in the rainy season" and "we let them in by opening the door." I live in Ohio on the river, and that is just a lie. I also opened the door while she was there for a full minute and not a single fly came in contrary to the "swarm" that should've happened according to this lady. The owner promised a refund for 1 room after making us take it up with Expedia, but then denied it when Expedia tried to collect it. So all he did was lie to our face about getting some money back. This hotel is about as clean as a dumpster, and has the honesty, customer service, and morals to match. Needless to say I did not spend the night there, and I will never set foot there again.