Posted Sep 27, 2016
Made my reservations months in advance. Called the day before to confirm reservations. Arrival day they claimed they did not have a reservation for me. Took about 45 min to check in, check in was at 4:00. We arrived a bit early around 2:00. Finally get to our room, drop off luggage to head to the waterpark. Sign said it closed at 6:00pm!!! What? Why weren't we told this? Then to top it off, the bar closed at 3:30, as did the restaurant! To top things off totally, hotel closed Mon-Fri... we thought we could go to the waterpark Monday before checking out! Waste of money and not offered compensation! Will not return!