Ratings based on 340 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Two hotels have the same name in SLC

Posted Nov 10, 2017
There are two hotels in the SLC area with this exact same name. Not being from the area this was confusing, because my GPS took me to the other hotel. This was about a 45 minute delay after a long flight. I suppose CottonTree is part of the hotel chain’s name? If so, I think they should change their marketing and name. People know Best Western ... anything after that I’d assume was a neighborhood. Maybe it’s just me but it definitely affected my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
It was great a real nice place to stay i recommend it to everyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Coffee was cold two days in a row.

Posted Oct 7, 2017
I love staying here. Great location and the staff is incredibly nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
Friendly Staff, Great Room, and Convenient Location
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Quiet, very friendly staff.

Posted Sep 16, 2017
Pros: Cleanliness, nice rooms, close to facility family member is at.
I went to SLC to see my mom who is in a assisted living facility. This hotel met all my needs during my stay. It was close to the facility, and room was just what I needed after a stressful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2017
Breakfasts were great and all staff were very helpful.
4 out of 5
by kerry

This traveler left a rating score only Posted Jul 31, 2017 on Hotels
5 out of 5
by Justin

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
3 out of 5
by A verified traveler from Ontario, CA

Nice hotel, but the customer service bad.

Posted Jul 25, 2017 on CheapTickets
They dont considered the costumer that traveling to manny hours to get there. Dont listen to the customer. And they so rude. Im asking for a late check out becoause I get early in The Morning (6:00AM for a mecanic problem on my trip) and they dont give me some more time.... just 30min after checkout time. Insted of that, they knock on my door at 12:31 to get out. I feel like discriminated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carlsbad, CA

Posted Jul 24, 2017
Pros: Bathroom and vanity were enclosed. Not all are - we've stayed here before.
Cons: Close the pool at 10 p.m.
The best thing about this hotel was that the bathroom and vanity were enclosed. Not all of the rooms are that way. (We've stayed here before.) The worst thing about this hotel is that the pool - with all it's noise and odor from chlorine - is open all night. If you plan to sleep here - who doesn't? - try to get a room as far away from the pool as possible. In general, the rooms are clean and comfortable.