Ratings based on 164 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Daryl

Getaway in Sandy

Posted Jul 29, 2017 on Hotels
It was a nice experience. Staff were friendly and helpful. Nice pool. Breakfast was very good.
Comment from Hotel Management
Aug 3, 2017 by Bobbie, Hotel Management
Dear Daryl, Thank you for writing about your stay at our hotel. I am glad that you enjoyed your stay and I want to thank you for a score of five out of five. Thank you also for your compliments regarding our staff, pool and breakfast. We work hard to make every guest happy and we greatly appreciate your feedback. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
5 out of 5
by Patricia

Posted Jul 14, 2017 on Hotels
Comment from Hotel Management
Jul 20, 2017 by Bobbie, Hotel Management
Patricia, Thanks for taking the time to review us on your stay. We hope to see you again in the future. Sincerely, Bobbie W General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Very nice hotel.

Posted Jul 12, 2017
Pros: Our stay was very relaxing and enjoyable. The staff was great from the front desk to the breakfast that was provided.
Cons: Larger bottles of shampo and body lotion.
Location: We were there for the Sandy Mountain Festivel and it was centrally located close to all resrurants and events.
Everything about the Best Western in Sandy was great. The front office sataff were very professional and very knowledgeable. Great place to stay.
Comment from Hotel Management
Jul 13, 2017 by Bobbie W, Hotel Management
Dear Thomas, Thank you for writing about your stay at our hotel. I am very glad that you enjoyed your time with us and that you found our location to be convenient to your needs. I want to thank you for complimenting our staff and for your comments regarding our bottles of shampoo and lotion. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a better experience for you and other guests in the future. Thank you again for a score of five out of five and for taking the time to write about your stay. I look forward to seeing you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by A verified traveler

Posted Jul 7, 2017 on Hotels
Comment from Hotel Management
Jul 9, 2017 by Bobbie, Hotel Management
Thank you for a score of four stars. We work hard to make every guest happy and we greatly appreciate your feedback. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by Jayson

Good facilities

Posted Jul 3, 2017 on Hotels
Great location and good facilities. No elevator for 2nd floor, so plan accordingly. A bit on the pricey side...
Comment from Hotel Management
Jul 9, 2017 by Bobbie, Hotel Management
Dear Jayson, Thank you for writing about your stay at our hotel. I am glad that you enjoyed your visit and I want to thank you for your compliments. Thank you also for your comments regarding our rates and stair-access only to the second floor. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a better service to you and our guests in the future. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by Kristi

comfortable

Posted Jun 24, 2017 on Hotels
It's a nice place with a good breakfast. Just don't get the room on the first floor right by the main hall and right by the ice maker. Other than that, it was just fine.
Comment from Hotel Management
Jun 29, 2017 by Bobbie, Hotel Management
Dear Kristi, Thank you for writing about your stay at our hotel and for complimenting our breakfast. Thank you also for your comment regarding your room's proximity to an ice machine. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a more superior experience for you and other guests in the future. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by Jolene D

Would stay again

Posted Jun 16, 2017 on Hotels
Decent hotel, convenient location.
Comment from Hotel Management
Jun 18, 2017 by Bobbie, Hotel Management
Dear Jolene, Thank you for writing about your stay at our hotel. I am very glad that you enjoyed your time with us and that our location was convenient to your needs. We work hard to make every guest happy and we greatly appreciate your feedback. I look forward to seeing you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
2 out of 5
Recommended
for Everyone
by A verified traveler

Great staff but stay was spoiled for one reason

Posted May 23, 2017
At checkin I was informed breakfast starts at 6:30, perfect timing.Paid extra for two ppl to stay with me so we could have breakfast before heading to Mt hood. At doors at 6:32 and staff setting up said not till 7:00. Could not wait was already packed to go, had to grab food on way. Really sucked paying extra $$ plus I had to buy breakfast.
Comment from Hotel Management
May 25, 2017 by Bobbie W., Hotel Management
Thank you for writing about your stay at our hotel and for complimenting our staff. I would like to apologize for any confusion regarding our breakfast hours. We recently began holding breakfast hours a little later on the weekends. We do, however, have what is called a "Grab And Go," which includes several items from our breakfast available to any guests that have to leave before our breakfast room opens. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a more superior experience for our guests. We strive to give every guest an experience that exceeds their expectations and I hope you will consider staying with us again sometime so that we may have another opportunity to do just that. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from west

Posted May 20, 2017
Great place to be at Portland but not in Portland..........
Comment from Hotel Management
May 21, 2017 by Bobbie W., Hotel Management
Thank you for a score of five out of five and for complimenting our hotel. I am very glad that you enjoyed your visit and we greatly appreciate your feedback. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Wa

Less expensive

Posted May 13, 2017
Less expensive for the area. Great breakfast included. Room clean and updated. Reliable BW.
Comment from Hotel Management
May 13, 2017 by Bobbie W., Hotel Management
Dear DK, Thank you for writing about your stay at our hotel. I am very happy that you enjoyed your visit and I want to thank you for your compliments regarding our rates, breakfast and rooms. We work hard to make every guest happy and we greatly appreciate your feedback. I look forward to seeing you again upon your next trip to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn