Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from il

Nice hotel close enough to mt hood

Posted Sep 15, 2016
Location: Actually went back to Portland to eat one meal, but also loved the smoky hearth restaurant- great pizza!!
Breakfast was better than expected, with thawed berries to put on waffles and biscuits. Nice and clean, roomy rooms.
Comment from Hotel Management
Sep 18, 2016 by Bobbie W., Hotel Management
Dear Jill, Thank you for writing about your stay and thank you also for scoring us five stars. I am very happy that you enjoyed your visit and that you found a good restaurant nearby. Thank you also for all your compliments regarding our rooms and, especially, our breakfast. Your satisfaction is important to us and we value your feedback. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
3 out of 5
by A verified traveler from Gaithersburg, Maryland

Average hotel. Good staff. Old, musty carpet.

Posted Sep 8, 2016
Pros: Convenience.
Cons: New carpets. More t.v./cable options - HD.
An average experience. The carpet was old and a bit musty - noticed it/dirt wash off our feet when we showered. Staff was friendly. Limited television/cable options - no HD.
Comment from Hotel Management
Sep 14, 2016 by Bobbie W., Hotel Management
Dear L.K., Thank you for writing about your stay at our hotel. Your feedback is greatly appreciated. Thank you for your compliments regarding our staff. Thank you also for comments about our carpet and television capabilities. I am proud to say that we have recently upgraded our televisions to support HD. Your satisfaction is important to us and we value your feedback because by telling us what you liked and how we can improve, you are helping us to deliver a more superior experience for our guests. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
1 out of 5
by A verified traveler from So. of Oregon City, Or.

Prices

Posted Sep 7, 2016
Pros: The staff that does room preparations does and excellent job. Clean as could be and in perfect order.
Cons: Everything.
Location: Sandy, Oregon. Fine food at the TollGate Restaurant & Bar. Good Pizza at Paola's Pizza Barn. Many friends at Fred's RV/Auto/Marine
I can see by your remarks that I need to revise my statements. I'll make it simple for you. It was a place I would never stay at again and would not recommend to anyone even someone I dislike.\ Compared to a fine BW like Hood River, this is a toilet.
Comment from Hotel Management
Sep 23, 2016 by Bobbie W., Hotel Management
Dear Buddy, Thank you for writing about your stay and for your compliments regarding our housekeeping staff. I am sorry that we did not exceed your expectations. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a more superior experience for our guests. I hope you will stay with us again sometime so that we may have another chance to give you a more positive experience. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by A verified traveler

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for your feedback. Your satisfaction is very important to us and we greatly appreciate hearing from you. I hope you will stay with us again sometime. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
4 out of 5
by A verified traveler

Very Comfortable

Posted Aug 17, 2016 on Hotels
An amazing place, close to Mount Hood and the surrounding area.
Comment from Hotel Management
Aug 21, 2016 by General Manager, Hotel Management
Thank you for writing about your stay. I am very glad that you enjoyed your time with us and we greatly appreciate your feedback. I hope to see you again during your next visit to the Mt. Hood area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
3 out of 5
by jacob

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Jacob, Thank you for your score of 3 stars. Your satisfaction is important to us and we value your feedback. I hope to see you again during your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
5 out of 5
by Jamie from Coeur d'Alene, ID

Posted Aug 14, 2016 on Hotels
Friendly staff, spacious room, great location. It fit my needs perfectly.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Jamie, Thank you for writing about your stay. I am very glad that you enjoyed your time with us and I would like to thank you for your score of five stars. Thank you also for your compliments regarding our staff, rooms and location. Your satisfaction is important to us and we greatly appreciate your feedback. I look forward to seeing you again upon your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
5 out of 5
by A verified traveler from Pennsylvania

Great Hotel. The best of our trip.

Posted Aug 14, 2016
The place was so clean and comfortable. It had a great pool and Safeway right next door for ice and a few other items. Within a few minutes of arrival, the staff called the room to make sure everything was to our satisfaction. They should offer training for every hotel.
Comment from Hotel Management
Aug 14, 2016 by Bobbie W., Hotel Management
Dear Nancy, Thank you for writing about your stay. I am very glad that you enjoyed your visit and I want to thank you for all your compliments regarding our rooms, pool, location and staff. You satisfaction is important to us and we greatly appreciate your feedback. I look forward to seeing you again upon your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
3 out of 5
by A verified traveler

Quiet and comfortable, but bad housekeeping

Posted Aug 8, 2016 on Hotels
Even though the hotel is located right next to Safeway, it was quiet. The bed was comfy. However, there was no conditioner, and there was a shower cap in the sink when I checked in. So the housekeeping leaves a lot to be desired.
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
Thank you for writing about your stay. I am glad that you found our beds to be comfortable and I want to thank you for your compliments. Thank you also for your comments regarding the condition of your room. I apologize for not exceeding your expectations in the housekeeping department. Your satisfaction is important to us and we will be using your feedback to implement improvements and procedures that will ensure a better stay for our guests in the future. I hope you will stay with us again sometime so that we may have another chance to give you a superior experience. Sincerely, Bobbie W. General Manager Best Western Sandy Inn
5 out of 5
by A verified traveler

Posted Aug 5, 2016 on Orbitz
Nice hotel, helpful and professional stuff. I would definitely stay there again
Comment from Hotel Management
by Bobbie W., Hotel Management
Thank you for writing about your stay at our hotel and thank you for your score of 5 out of 5. I am very glad that you enjoyed your visit. Thank you for all your compliments. I look forward to seeing you again upon your next visit to the Sandy area. Sincerely, Bobbie W. General Manager Best Western Sandy Inn