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Reviews of Best Western Sandy Inn

2.5 out of 5
Best Western Sandy Inn
37465 Highway 26, Sandy, OR

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 426 reviews" "
Rating 8 - Good. 155 out of 426 reviews" "
Rating 6 - Okay. 52 out of 426 reviews" "
Rating 4 - Poor. 32 out of 426 reviews" "
Rating 2 - Terrible. 17 out of 426 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Sandy
Stayed 1 night in Apr 2024
Response from Your Best Western Sandy Inn Team on Apr 23, 2024
Dear Lindsey,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our location. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Nice staff. Property is clean and well kept. Bed and pillows were really comfortable!
Stayed 3 nights in Mar 2024
Response from Your Best Western Sandy Inn Team on Apr 3, 2024
Dear Karen,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for all your compliments regarding our cleanliness, comfortable beds/pillows and staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Front desk employees were very nice and helpful. One even printed my boarding passes to fly back to Florida. Her name is Kat i believe. I visited Oregon for a week to see my oldest son and first grandson. I will definitely stay their in the future again. Thanks again!
Stayed 7 nights in Mar 2024
Response from Your Best Western Sandy Inn Team on Mar 16, 2024
Dear Victor,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for complimenting our breakfast buffet and especially our front desk staff. Our team works hard to make every guest happy and we are very pleased to hear that individuals like Kat could help enrich your experience. We look forward to seeing you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Okay

Amber

Traveled with family and small children
Liked: Staff & service
The front desk staff was nice and the breakfast was good. I felt like our room was definitely the opposite of nice. The "pullout sofa" was sooo bad it would have made more sense to sleep on the floor. Our shower didn't drain and it was kind of gross. I will say, the pool was fun and that area was clean. I enjoyed the hot tub and pool amenities but the room itself was not worth what I spent. AND the entire hallway smelled like stale weed. Our 8 year old was worried someone hurt a skunk in their room. Other than that, it was a decent stay for a budget motel. Not my favorite Best Western experience, but not my worst!
Stayed 1 night in Feb 2024
Response from Your Best Western Sandy Inn Team on Feb 21, 2024
Dear Amber,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the pullout sofa and the general cleanliness and maintenance of your guest room. We take such matters seriously and wish to thank you for bringing them to our attention. Thank you also for complimenting our front desk staff, breakfast buffet and the pool room. We are very glad to hear they could help enrich your experience. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Frank, Bend

Stayed 2 nights in Jan 2024
Response from Your Best Western Sandy Inn Team on Apr 3, 2024
Dear Frank,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and wish to invite you to contact us anytime if you would like to inform us of anything we could have done to make your experience better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

4/10 Poor

James K

Disliked: Cleanliness
Smells like pets
Sandy Inn - fortunately, I only had to stay 1 night. I've never seen so many dogs. In fact, my room smelled like stale animal, pet smell. Awful.
Stayed 1 night in Jan 2024
Response from Your Best Western Sandy Inn Team on Jan 23, 2024
Dear James,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding our pet-friendly atmosphere and the odor in your guest room. Your satisfaction is important to us and we value your feedback, which we will be using to implement policies and procedures to ensure a better service is offered to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Jerrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Your Best Western Sandy Inn Team on Jan 18, 2024
Dear Jerrianna,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Best Western Sandy Inn Team on Jan 9, 2024
Dear Eileen,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! We work hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Okay

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Is what it is…..poor
Poor hotel, charging top dollar.
Stayed 1 night in Dec 2023
Response from Your Best Western Sandy Inn Team on Jan 7, 2024
Dear Steve,Thank you for reviewing our hotel regarding your recent stay.On behalf of our entire staff, we would like to apologize for not exceeding your expectations. We invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you would be helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Tanner

Stayed 1 night in Dec 2023
Response from Your Best Western Sandy Inn Team on Dec 27, 2023
Dear Tanner,Thank you for reviewing our hotel regarding your recent stay.We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your experience better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

kirim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind. You can use pool for 24 hours. There are Mcdonald, Wendy's, tacobell, KFC and safeway with walking distances (within 1min.)
Stayed 1 night in Dec 2023
Response from Your Best Western Sandy Inn Team on Dec 19, 2023
Dear kirim,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our staff, 24-hour pool area, and convenient location. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, quiet. Great pool to do water aerobics when the pump repairs were completed.
Stayed 4 nights in Dec 2023
Response from Your Best Western Sandy Inn Team on Dec 9, 2023
Dear Janet,Thank you for writing about your stay at our hotel.We are very glad to hear you enjoyed your time with us and wish to thank you for all your compliments regarding our comfortable, quiet location and our pool area. Thank you also for your patience while we had maintenance work done on our pool and spa.Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Tong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. What a heart-warming surprise when I saw the octopus made of the towel by the hotel staff to match the blue octopus I put on the bed, it was so cute and lovely, and the thoughtfulness of putting the black towel there for me to wipe off my makeup in the restroom. My whole experience is fabulous! I'll stay here again if I ever come back for a trip.
Stayed 4 nights in Nov 2023
Response from Your Best Western Sandy Inn Team on Dec 6, 2023
Dear Tong,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff and their service. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. We look forward to seeing you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Sandra, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
There was Tillamook cheese on the eggs & Marionberry syrup for the waffles served during breakfast. Great for people visiting Oregon from Virginia. We addressed any concerns we may have had directly with the hotel assistant Manager. This was a wonderful place to stay while in Sandy, Oregon or the surrounding area.
Stayed 1 night in Nov 2023
Response from Your Best Western Sandy Inn Team on Nov 17, 2023
Dear Sandra,We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our location and breakfast options. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean. Hallways could have used vacuuming. Breakfast area on the most part clean. Pool excellent.
Stayed 4 nights in Nov 2023
Response from Your Best Western Sandy Inn Team on Nov 9, 2023
Dear Carl,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our clean rooms, breakfast room, and pool area. Thank you also for your comment concerning the cleanliness of our public hallways. We would like to apologize for not exceeding your expectations in this matter.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Okay

Candice

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I paid 220$ for a room with two bath towels for two people one being a female who needs two towels alone, we walked in to a room with a hole in the sink I don’t mean a crack I mean a hole like water will run out onto the floor hole. and a hole punch through the bathroom door like there was a domestic disturbance there prior. We called down to the front desk and were told. Ya we know about it. I will never stay there again. I could have rented an Air BnB for less.
Stayed 1 night in Oct 2023
Response from Your Best Western Sandy Inn Team on Oct 24, 2023
Dear Candice,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the state of your guest room. Unfortunately, the damage had been done very recently and we were unable to get the replacement parts before your visit. That night, there was no more availability in the room type you reserved and we are sorry for the way it looked.Our rooms with one bed come with two bath towels, however, we do have staff available 24-hours that can bring more upon request. Your satisfaction is important to us and we value your feedback, which helps us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2023
Response from Your Best Western Sandy Inn Team on Oct 7, 2023
Dear Kara,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terrible

Nick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
No hot water for 3 days, avoid this hotel.
Stayed 3 nights in Sep 2023
Response from Your Best Western Sandy Inn Team on Oct 7, 2023
Dear Nick,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the hot water issue during your visit. We take such matters seriously and wish to thank you for your patience and understanding in this matter.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Teena, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean and quiet place
Stayed 1 night in Sep 2023
Response from Your Best Western Sandy Inn Team on Sep 30, 2023
Dear Teena,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our clean and quiet location. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Your Best Western Sandy Inn Team on Sep 28, 2023
Dear Christopher,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of ten out of ten! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient access to services. Great staff support.
Stayed 1 night in Sep 2023
Response from Your Best Western Sandy Inn Team on Sep 20, 2023
Dear Maria,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff and services. Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Janice, Estacada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super staff! Very nice and friendly smiles from every single person!
Stayed 4 nights in Sep 2023
Response from Your Best Western Sandy Inn Team on Sep 13, 2023
Dear Janice,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for complimenting our staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Cherri, Kalama

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023
Response from Your Best Western Sandy Inn Team on Sep 9, 2023
Dear Cherri,Thank you for writing about your stay at our hotel. We are glad you enjoyed your time with us and wish to thank you for complimenting our staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. Your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Your Best Western Sandy Inn Team on Sep 2, 2023
Dear Diana,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of ten out of ten! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2023
Response from Your Best Western Sandy Inn Team on Aug 25, 2023
Dear Paula,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Your Best Western Sandy Inn Team on Aug 22, 2023
Dear Carolyn,Thank you for reviewing our hotel regarding your recent stay.We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. You satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terrible

Joel

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was accommodating, the maintenance and upkeep was terrible. The electrical outlets are worn out and without cover plates. An extension cord was provided by the front desk, and when plugged in it asked and tripped the circuit breaker, leaving us in the dark. We were moved the next days the facility was full. Will not be returning to this or other Best Western facilities.
Stayed 2 nights in Aug 2023
Response from Your Best Western Sandy Inn Team on Aug 19, 2023
Dear Joel,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding you expectations concerning the maintenance issues you encountered in your guest room on the first night of your stay. We take such matters seriously and wish to thank you for bringing them to our attention.Thank you also for complimenting our staff. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Delvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Your Best Western Sandy Inn Team on Aug 15, 2023
Dear Delvin,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Your Best Western Sandy Inn Team on Aug 6, 2023
Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and invite you to contact us anytime to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. Telling us what you liked about your stay and how we can improve helps us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Mark Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean pool and gym. Good location for visiting family nearby and waterfalls, Clackamas river and Mt Hood.
Stayed 5 nights in Jul 2023
Response from Your Best Western Sandy Inn on Jul 29, 2023
Dear Mark,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff, pool, gym, and convenient location. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn

6/10 Okay

Josephine

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was okay. We enjoyed the pool. The bed was comfortable. Pack n play was available. AC wasn't on in the room when we arrived, it was very hot. AC didn't work very well. The sink was broken and there was a hole in the bathroom door. Chipped paint, broken elevator. Breakfast was okay. We will find a different hotel next time.
Response from Your Best Western Sandy Inn Team on Jul 25, 2023
Dear Josephine,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the A/C, paint, and broken items in your guest room. We take such matters seriously and wish to thank you for bringing them to our attention.We do not have an elevator at our hotel and apologize for any miscommunication about one being broken. We are glad you enjoyed our pool area, beds, and breakfast buffet and wish to thank you for your compliments.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the quietest hotel I’ve ever stayed in. And there was a full house. Really enjoyed our stay.
Stayed 2 nights in Jul 2023
Response from Your Best Western Sandy Inn Team on Jul 20, 2023
Dear Ruth,Thank you for writing about your stay at our hotel.We are very glad you enjoyed our quiet location and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

4/10 Poor

Sara

Disliked: Property conditions & facilities, room comfort
Never again
Up all night bc of kids running above us. Neither of the bed side lights worked, the door to the bathroom literally blocked the entire room. Terrible new design. For $220 a night, not impressed.
Stayed 1 night in Jul 2023
Response from Your Best Western Sandy Inn Team on Jul 11, 2023
Dear Sara,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the noise from neighboring guests and the maintenance/design of your guest room. We take such matters seriously and wish to thank you for bringing them to our attention. Our staff is available 24-hours to help with any issues that may arise, including finding a more suitable room. Best Western's service promise states that if something is not meeting your expectations, please let us know. This gives us a chance to solve any problems so that your stay can be more enjoyable.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Your Best Western Sandy Inn Team on Jul 12, 2023
Dear Geoffrey,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terrible

Lauren

Stayed 1 night in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 22, 2023
Dear Lauren,Thank you for reviewing our hotel regarding your recent stay.On behalf of our entire staff, we would like to apologize for not exceeding your expectations. We invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 21, 2023
Dear Linda,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! We work hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 21, 2023
Dear Will,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We look forward to seeing you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Sean at the front desk was friendly and helpful. The ceiling in the bathroom had mold growing on the ceiling, the fan on the wall was coming off the wall, and the floor bathroom towel had hairs on it.
Stayed 2 nights in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 17, 2023
Dear Michael,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the cleanliness of your guest room. We take such matters seriously and wish to thank you for bringing it to our attention.Thank you also for complimenting our front desk agent, Sean. Our team works hard to make every guest happy and we are pleased to hear he could help enrich your experience.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 13, 2023
Dear Edward,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and invite you to contact us any time if you wish to inform us of anything we could have done to make your visit better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Excellent

Mark

Stayed 2 nights in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 28, 2023
Dear Mark,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Your Best Western Sandy Inn Team on Jun 7, 2023
Dear Cassandra,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff that received us to the hotel were extremely friendly and helpful. good recommendations on where to eat. Room was very clean and the A/C worked well. Parking was safe and secure
Stayed 1 night in May 2023
Response from Your Best Western Sandy Inn Team on Jun 3, 2023
Dear Mark,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff's friendliness and helpful recommendations, your guest room, and our secure parking lot. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Your Best Western Sandy Inn Team on May 24, 2023
Dear Gwen,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Good

Darin, Bend

Stayed 1 night in May 2023
Response from Your Best Western Sandy Inn Team on Jun 7, 2023
Dear Darin,Thank you for reviewing our hotel regarding your recent stay. Your satisfaction is important to us and we value your feedback. We are glad you enjoyed your time with us and hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Good

Clementine

Liked: Staff & service, property conditions & facilities
Very friendly staff and very clean room. Hallways could use some cleaning (dog hair on carpeting). Twice I had to wait at the desk for a long time with no one available to provide shampoo, which was missing in my room. Otherwise very happy with my stay.
Stayed 2 nights in May 2023
Response from Your Best Western Sandy Inn Team on May 10, 2023
Dear Clementine,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for your compliments regarding our friendly staff and clean guest rooms. Thank you also for informing us of the issues you encountered concerning the hallway cleanliness and wait time for a front desk agent. We would like to apologize for not exceeding your expectations in these matters.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

6/10 Okay

Carletta

Traveled with family
Liked: Cleanliness, amenities
The hotel was conveniently located for what we needed to do. My daughter's and I felt safe and the room was clean. Only challenge was that the property was short staffed and had to wait quite some time to get someone to the front desk to check in.
Stayed 1 night in Apr 2023
Response from Your Best Western Sandy Inn Team on Apr 30, 2023
Dear Carletta,Thank you for writing about your stay at our hotel.We are very glad you and your daughter enjoyed your time with us and that our location was convenient to your needs. Thank you for complimenting our safe atmosphere and clean guest rooms. Thank you also for informing us of your experiences with our staff and the difficulty you encountered with getting a team member to the front desk. We take such matters seriously and wish to apologize for not exceeding your expectations in this matter. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Good

Angelica

Stayed 2 nights in Apr 2023
Response from Your Best Western Sandy Inn Team on May 6, 2023
Dear Angelica,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Your Best Western Sandy Inn Team on Mar 26, 2023
Dear Patti,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of ten out of ten! We work hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Excellent

Peter

Business traveler
Service is excellent.
Stayed 1 night in Mar 2023
Response from Sandy Inn on Mar 19, 2023
Hello Peter, Thank you for taking the time to review your stay we are glad you received excellent service that is our goal. We hope to see you again soon.From your Best Western Sandy Inn Team

8/10 Good

Scott

Stayed 1 night in Mar 2023
Response from Your Best Western Sandy Inn Team on Mar 24, 2023
Dear Scott,Thank you for reviewing our hotel regarding your recent stay.We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay a more pleasant experience. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team