Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Washington DC

Wonderful place to stay in Bermuda

Posted Jul 17, 2016
Pros: The service, the views, the proximity of the beaches and amenities. Couples only was the appeal to us.
Cons: Nothing.
Location: Perfectly remote but accessible. Near the dockyard and a ferry ride away from St George and Hamilton.
Staff was one of the best EVER.We travel all over the world and the staff was ON IT.I called ahead to ask a few questions about the island and she asked when we were arriving and offered to send a taxi. Why yes, thank you! And every time we needed a taxi, they called the honest ones.We called our own once or twice and the cost was a little higher for the same ride.Shakira, the concierge, was WONDERFUL. We booked quite a bit of activities through her and they were all first class recommendations. We tried to go diving on Tues and the boat broke. She called them everyday and when it got to Thurs, she asked if we wanted her to find another shop. Yes please. She did and we weren't able to dive b/c our certification was outdated so we took a refresher course and then couldn't book with them for the next day b/c they were booked solid. When we got back to the resort, Shakira asked how it went. When we told her what happened, she called the first place and the boat was fixed for a Friday dive. Shakira went above and beyond to make sure we had the best experience ever. The room was ocean front, clean, well kept, comfortable. When we went to the beach, an attendant asked if we wanted him to set up beach chairs with towels while we ate lunch. Yes please! There was someone at every turn to accommodate with anything we needed. I highly recommend this place and if/when we go back to Bermuda, we're staying here. Very expensive dining choices but the whole island is expensive.
5 out of 5
by A verified traveler from Louisville, KY

Beautiful views and impecible service!

Posted Jul 16, 2016
Pros: The food, the views, the beach, the location, and the service, were all unbelievable!
Cons: A few additional signs throughout the property, to point the way to Breezes, Tamarisk, Spa etc. Sell meal appropriate footwear in the gift shop
Location: Property stunning. Free shuttle to Dockyard was a quick ride. Plenty to do from there. At least a 30min cab ride to the other major spots of interest.
It's rare to say that a vacation exceeded your expectations, but this one certainly did! The views from every single spot on the Cambridge property, were breathtaking. All staff members, and even the unaffiliated cab drivers, were so genuinely kind, and provided so many small touches, that we wouldn't have even thought of. There would be no reason to leave the property for any meal. All of our meals were delicious, and the portions were huge. I highly recommend the "BBQ Buffet" they offered on Monday night. We utilized the fee shuttle to Dockyard several times. We ended up needing to buy my husband nicer shoes, because the dress code at the hotel states that flip-flops are not allowed in the dinning rooms. The dress code was stated in the hotel information, but my husband forgot. The concierge was unbelievably helpful, and seemed to be everywhere, at all times. We really didn't plan our meal and tour options ahead very well, but she made it all come together very easily, and on short notice. My friend had her wedding in front of another hotel, and I was able to spend time in one of their rooms. It was shocking how much nicer our Cambridge room was, and how the prices weren't really that far apart. Even though it is the high season, none of the amenities ever seemed too crowded (Beach, pool, restaurants, Gym, etc.)
3 out of 5
by A verified traveler from new jersey

Historic hotel crazy good beach

Posted May 21, 2016
The beach is truly the best part. The rooms are nice and relatively up to date. The internet is awful but then you came to relax not work. The food is pretty good and the menu is creative but nothing special. Wine list is ok. Staff is very friendly.
5 out of 5
by A verified traveler from Warminster PA

First class accommodations and staff.

Posted May 1, 2016
Pros: First class accommodations and staff. Super breakfast buffet and afternoon high tea....loved both. Delivered candies for our 30th anniversary
Cons: Getting a new room took longer than expected. I was able to go sightseeing while my husband stayed to work out the room issue.
Location: Location is perfect and absolutely beautiful. Offer complimentary shuttle to and from the Dockyard. Close to bus. Scooter rental available.
We spent 5 days there. Everyone is very friendly and treat you like an important guest. We did have a slight room issue (Birds in the ceiling) which they resolved by giving us an upgrade to a different room for our last 2 nights.
5 out of 5
by A verified traveler

Posted Apr 12, 2016
Really nice ,i 'd like to stay again! Beautiful room view and hotel restaurant food.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
5 out of 5
by A verified traveler from Brooklyn,NY

Excellent Resort - Relax time

Posted Feb 25, 2016
Pros: it was very clean and the staff was very nice
Cons: add more activities
Location: there wasn't much near by, very isolated.
we had a very relax time at this resort, the staff was very friendly and the food was very good. I would not recommend going to Bermuda in Jan./Feb., it will be cold and windy
3 out of 5
by A verified traveler from Uk

Do not go in the Winter!

Posted Feb 22, 2016
We went in February and the hotel was less than 10% occupied. Service was good and senior management was noticeable by its absence. When they did turn up service collapsed! Younger staff were great. The weather was very varied. Lots of wind. Some days needed winter clothes. Somerset Squire in the village well worth a visit. Really quite expensive.
5 out of 5
by A verified traveler

Beautiful beaches, great access and views

Posted Feb 21, 2016
Pros: Spacious and comfortable. Staff very accomodating
Cons: Nothing
Location: A little far from town, but transportation makes everything easy. Plenty to keep one busy and having a great time
Wonderful stay - staff and people on the island all charming and respectful. So many activities to tap into, transportation easy and safe
4 out of 5
by A verified traveler from london

Lovely site, best in season

Posted Feb 19, 2016
Any shortcomings were due to the weather and being out of season. Staff and service excellent