Ratings based on 1,433 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Liverpool, UK

Nice resort, housekeeping enter room multiple time

Posted Aug 24, 2017
Lovely resort but unfortunately, coming back to a room with our door open and towels being left in our seating area by housekeeping even though they had already been earlier on in the day is quite concerning. Items missing but as door was left open by housekeeping who knows, USE IN ROOM SAFE (if it works)
Comment from Hotel Management
Aug 29, 2017 by Guest Services, Hotel Management
Dear Sophie, Thank you for visiting us and sharing your feedback. What you’ve described is certainly not typical of a stay with us, and we appreciate you bringing this incident to our attention so that we may look into this matter and ensure situations like these are not repeated. We hope to find out more details so that we may further investigate, and we would love to welcome you back again soon for the true South Seas experience! Kind regards, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
We had a very nice time at South Seas. Very hot and humid in August! The resort is very spread out but the trolley works well. Room was very nice and the staff was helpful. Definitely recommend this resort.
Comment from Hotel Management
Aug 22, 2017 by Guest Services, Hotel Management
Dear Guest, We loved having you as our guest and we’re thrilled that you enjoyed your visit to our resort. Many of our guests enjoy the novelty of riding our trolley with their families and we’re delighted that this made getting around the island convenient for you. We really appreciate you recommending us to others and we hope to have the pleasure of welcoming you again very soon! All the best, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2017
Great staff, beautiful grounds, very nice room. The Harbourside restaurant is a total ripoff but you have several dining options right outside the resort. The ship store makes AMAZING sandwiches, great place for lunch.
Comment from Hotel Management
Aug 1, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for staying with us and sharing your positive feedback! We’re delighted that you enjoyed the hospitality of our team, comfortable accommodations, and beautiful natural surroundings. We hope to have the pleasure of hosting your next beach vacation. Warm regards, South Seas Island Resort
5 out of 5
Recommended
for Families
by A verified traveler from Champaign, IL

Everything you could need

Posted Jul 18, 2017
Pros: The grand scale of the hotel and all the extra curricular activities.
Stayed for a week at the South Seas Resort, and still did not get to see everything that this resort had to offer. I had a wonderful time. The resort definitely catered to any needs or wants that you could have. The staff were attentive and polite, for the most part. I would recommend it to friends and family.
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Dear Jordan, It was a treat to have you here with us and we’re delighted that you appreciated all there is to do here at South Seas! Whether you wish to relax and unwind by the pool or on the beach or participate in golf, tennis, or water sports, we offer something for everyone and we’re thrilled that you had a great vacation. As you mentioned, there’s always more to see and do, and we hope you’ll be back again soon to continue the fun! Best regards, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Nice resort with beautiful beaches and plenty of pools.
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for choosing our resort for your recent island getaway! As you’ve discovered, we offer fun and relaxation for the whole family, and we hope you’ll continue to make your vacation memories here with us. Kind regards, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

tranquility at its best

Posted Jul 16, 2017
Nice resort, way of transportation internally could be with electrical trolleys instead of old-fashioned ones, if anyhow possible to install batteries in them to keep old charm
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Dear Family, We appreciate you staying with us and sharing your great suggestion! It was a pleasure to see that you enjoyed your time on our property, and we thank you for the tip on how we can further preserve our beautiful natural surroundings and the tranquility of our island paradise. Come back and see us soon! Warm regards, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Fl

Amazing place to stay with the family!!!

Posted Jul 11, 2017
Awesome hotel. The island is just magical!!! The staff was helpful and friendly.
Comment from Hotel Management
Jul 14, 2017 by Guest Services, Hotel Management
Dear Grey, Thank you for staying with us and sharing your 5-star feedback! We love having you and your family as part of the South Seas family and we hope you’ll continue to trust us with your vacation memories for years to come! Cordially yours, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Perry, GA

Right on the beach

Posted Jul 10, 2017
Location: You could park your car and not leave for a week. Walk to everything and right on the beach.
Loved it! Will stay here again. Close to everything.
Comment from Hotel Management
Jul 14, 2017 by Guest Services, Hotel Management
Dear Liney, We appreciate you allowing us to host your island escape and we’re thrilled that you enjoyed what we have to offer, from fun activities for the whole family to a relaxing day at the beach. There’s always more to see and do here at South Seas and we hope you’ll make us a part of your annual vacation tradition! All the best, South Seas Island Resort
3 out of 5
by A verified traveler

read carefully

Posted Jul 6, 2017
We have to call for clean towels daily. Fridge was not working the 1 st day. No power the last night. Fireworks were not on the 4th but on the 30th reaort fee was too much for the amenities .. just a pool there is. It much else 152 a day plus 330 a day way too expensive
Comment from Hotel Management
Jul 14, 2017 by Guest Services, Hotel Management
Dear Guest, Our team values guest feedback and we thank you for sharing yours. We strive to offer clean and well-maintained accommodations so that our guests can relax and indoor the myriad of outdoor activities we offer, and we were sorry to learn that your time with us fell short of perfection. We hope that our team members were able to address your concerns for your added comfort while you were still here with us, and we’d love the opportunity to host your next island escape so that we may further impress you. Kind regards, South Seas Island Resort
3 out of 5
by A verified traveler from San Francisco

Great location but extremely filthy room

Posted Jul 6, 2017
The only thing this hotel has going for it is the location and the sunsets. This is the second time I have stayed there having hoped that the hotel we clean the rooms improve the quality of the linnen and overall improved the general upkeep. Starting with a incredibly long line to get in there during off-season and finding a hot and I'm clean room left me wondering why I made a mistake I'll begin paying close to $400 a night for a sunset. I am a medical doctor and the condition of the floors kitchen and curtains left me concerned for my own health One year ago they conditions were the same and after a long discussion with the hotel management I was convinced that they have made improvements obviously not the case I think two times shame on me do not plan to return to this location unless the hotel is purchased by Marriott or some other reputable hotel chain
Comment from Hotel Management
Jul 14, 2017 by Guest Services, Hotel Management
Dear Flexible, We were delighted to welcome you back and thank you for sharing your review. While we’ve found that many of our regular visitors return to South Seas for the natural beauty, wildlife, and outdoor activities offered at our location, we wish to ensure that our accommodations are also clean and comfortable refuge where they may take comfort, and we regret that this was not your impression. We appreciate you bringing this to our attention so that we may review your comments with our team as part of our ongoing efforts to elevate the guest experience. Please accept our sincere apologies for any inconvenience incurred. We hope that you made many wonderful vacation memories with us and will consider a return visit so that we may work to restore your trust in us. Best regards, South Seas Island Resort