Ratings based on 73 Verified Reviews

4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Centrally located in the city. Next to the masjid.
Comment from Hotel Management
May 18, 2017 by Genel müdür, Hotel Management
Değerli Misafirimiz, Konaklamanızda Hilton Garden Inn Şanlıurfa' yı tercih ettiğiniz ve deneyiminizi paylaştığınız için çok teşekkür ederim. Kalışınız sırasında genel olarak beklentilerinizi karşılamayi başardığımızı öğrenmekten memnuniyet duydum. Olumlu geribildiriminizin tüm ekibimizi mutlu ettiğini bildirmek isterim. Sizi en kısa zamanda yeniden Hilton Garden Inn Sanlıurfa 'da ağırlamayı ümit etmekteyiz. Saygılarımla, ilhan bilici, Genel Müdür
4 out of 5
Recommended
for Everyone
by A verified traveler from ankara

Stayed for a night and very pleased except temp

Posted Oct 27, 2016
Pros: Location, amenities, spacious room, CLEAN. Closed garage.
Cons: Air condition was not working; they shut it off at night, and most of the time in daytime. The room temp was very uncomfortable so much that we woke up at night. The hotel lobby smells kebab in the evening.
Location: Balikli Gol, castle, bazaar. Archeology museum is a must see.
Comment from Hotel Management
Dec 5, 2016 by ilhan bilici, Hotel Management
Dear Guest, thank you very much for sharing your valuable feedback with us. I am sorry to hear that our location did not meet your expectations. We really appreciate all your comments; they help us to improve each day the service we provide to our guests. Best regards, İlhan BİLİCİ, General Manager
4 out of 5
by A verified traveler

one of the best in Urfa

Posted Jun 25, 2016 on Hotels
very friendly staff, mid-quality rooms, good breakfast
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager
5 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Awesome stay at Hilton Walking distance to major tourist attraction The piazza mall was literally a 2 minute walk I really enjoyed the amenities at hotel The jacuzzi, pool and rain shower was the best Cebrail and Hakan at front reception made me feel like family I will definitely return guys
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Syrian

Hotel rooms

Posted Jan 5, 2016
Actually in the beginning i felt like they said in the heart 'i don't want Syrians people in our hotel' but after that they became polite and gentle, I liked every thing in this hotel every thing is new like 5 stars hotels the toilets, swimming pool, laundry room, every thing is perfect..
Comment from Hotel Management
Dec 5, 2016 by ilhan bilici, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager
5 out of 5
by Fatima from Florence, Italy

A family experience at the Garden Inn

Posted Jul 24, 2015 on Hotels
The hotel lived up to the usual Hilton standards, the room was a good size and had all we needed, including kettle, ironing board and iron. We had a good stay at the hotel, the hotel staff was polite but not terribly friendly except for the porter who was a bit warmer. The location was quite convenient too, right next to the beautiful Urfa museum and a few minutes from the main touristic attractions.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager
4 out of 5
by Zaher from Qatar

My best hotel in sanliurfa

Posted Jul 21, 2015 on Hotels
Great. Wifi disappeared for few moments.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager
4 out of 5
by leigh from cronulla

disappointing

Posted Jun 26, 2015 on Hotels
Hotel was good but chef at breakfast was rude and would not serve one of our group
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for sharing your valuable feedback with us. I am sorry to hear that our breakfast did not meet your expectations. We really appreciate all your comments; they help us to improve each day the service we provide to our guests. Best regards, İlhan BİLİCİ, General Manager
4 out of 5
by Gray from Montreal

nice and comfortable

Posted Mar 22, 2015 on Hotels
A great hotel. Everything was pleasant but bar service is terrible.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for sharing your valuable feedback with us. I am sorry to hear that our Bar Service did not meet your expectations. We really appreciate all your comments; they help us to improve each day the service we provide to our guests. Best regards, İlhan BİLİCİ, General Manager
5 out of 5
by John B from New york

Sanliurfa

Posted Mar 22, 2015 on Hotels
The hotel was delightful in every way. One problem with this hotel is the lack of English among the desk staff.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay at our hotel. It was particularly pleasant to see that your impression of our staff was very helpful and friendly. I am sure that all your suggestions will help other guests to enjoy even more their stay in Sanliurfa. It will be an honour to welcome you again in Hilton Garden Inn Sanliurfa. Kind Regards, İlhan bilici, General Manager