Ratings based on 301 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from London

Nice hotel and staff shame about the food

Posted Oct 22, 2017
For a five star hotel the food was a great disappointment. Frozen chiips for goodness sake! Pool food brought down from the main restaurant so not hot when it arrived! Flavourless risotto and hard tempura in the main dining room. Maybe the main chef wasn't on duty as it is towards the end of the seaso.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent hotel

Posted Sep 30, 2017
Excellent hotel, great stuff. Located close to the beach with seawater pool. Free parking. Helpful staff. Great views from the balcony. Recommended to everyone who is looking for relaxing vacation on the sea shore.
3 out of 5
Recommended
for Everyone
by A verified traveler

Walking up those stairs can be a pain

Posted Sep 14, 2017
Nice view. Lots of history. Room quite bland. Too little on the comforts such as no iron, mini bar is scant, beds are very hard and shower is not becoming of a first class hotel. Food was great and pool area is divine
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Royal San Remo

Posted Aug 23, 2017
Pros: old world charm, lovely pubic rooms, nice breakfast
Cons: rather costly for drinks extras
Location: nice location -not good if you have mobility problems as lots of steps down to main road Town centre very near as is the casino (latter disappointing)
lovely hotel but some rooms now need refurbishment. Staff are lovely; some guests very demanding and a bit arrogant, can spoil atmosphere (lots of rich guests, some of whom are lacking in manners). Breakfast lovely; tennis 24 euros an hr, bit steep, not a free hotel facility. Spa and spa staff excellent as are the pool staff. Sea view rooms rather small - need to upgrade to suite for more room. Back of hotel rooms appear quite a bit bigger (family member in one of these). Third visit - lovely hotel but think it's time to move on. Would probably consider again in future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Beautiful old hotel, bit disappointed with bedroom

Posted Aug 12, 2017
Lovely old hotel with public rooms well maintained. Only disappointment was sea view room. Rather small, very firm mattress and wallpaper beginning to peel at the joints. In fact a piece near the dressing table had some sellotape sticking it back down. Staff very courteous and found the pool staff excellent and very attentive. Expensive hotel with some rather demanding guests which just occasionally spoils the atmosphere. Nice tennis court but €24 per hour. We do like this hotel and have been before but not sure whether feel need to return in near future. Overall would recommend it though.
5 out of 5
by judith

A Princess Experience

Posted Jul 18, 2017 on Hotels
A wonderful enchanting stay for my birthday celebration. The staff really does roll out the red carpet and I felt like a celebrity! A truly 5 star hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2017
Beautiful, traditional hotel with staff that are genuinely keen to help and please at every moment.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire, UK

Classic Grand Hotel perched high over San Remo

Posted Jun 25, 2017
Relaxing 5 day stay. All staff very helpful except Pinot. Breakfast superb otherwise food average and somewhat overpriced. Pillows very hard. Calm ambience with lovely manicured grounds.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel

Posted Jun 19, 2017
Pros: The hotel is 5***** all the way
Cons: There could be golf buggies to take older people down to the promenade as there are 150+ steps to get from the hotel down to the flat promenade.
Location: The shops and restaurants are between 300 meters to 600 meters away but on the flat.
Lovely hotel with fantastic staff and excellent sunbathing and pool.