Ratings based on 341 Verified Reviews

3.9 out of 5
71% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel, but not close to city

Posted Oct 27, 2017
Pros: Nice neighborhood, quite area. Friendly staff
Cons: I think there's nothing that can be done about the public transportation.
Location: Area is nice, but really nothing to do nearby.
The hotel was nice, comfortable. Located in a nice neighborhood, but unfortunately is not near any restaurants or public transportation. It is a little far from the city, so you would need to use a taxi most of the time, which is not cheap. If you have a car, then it would be ok.
Comment from Hotel Management
Oct 30, 2017 by GM, Hotel Management
Dear Guest: Thank you for share your opinion with us. We are happy that you find the hotel nice and comfortable. On the other hand, our hotel is just 15 minutes walking to the train station. From this station in 15 minutes you can arrive to the city center. We hope to welcoming again to our hotel. Regards Carlos Dolz General Manager Sercotel Barcelona Gate
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport, friendly staff

Posted Oct 15, 2017
Booked hotel late due to cancelled flight from airport, but it was clean, reasonably priced and conveniently close to airport.
Comment from Hotel Management
Oct 18, 2017 by GM, Hotel Management
Dear Guest Thank you for share your opinion with us. We are happy that you valorate our services. We hope to welcoming again. Yours sincerely Carlos Dolz General Manager Sercotel Barcelona Gate
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, Florida

Convenient hotel for airport and city center.

Posted Sep 17, 2017
Pros: Modern and clean. Situated in a quiet area, we walked in the community and saw a bit of Spanish suburban life, children playing outside. Good
Cons: They could vary the menu for breakfast, especially the way the eggs are prepared. They could also offer scrambled or omelets instead of boiled eggs
Location: There is really not a lot to do as this seems to be a dormitory town, there are a few restaurants around but mainly cafes for the locals.
We thoroughly enjoyed our stay at this hotel which is located in a small suburban city just 20 minutes by train out of central Barcelona. It is also very convenient by taxi from the airport, around 25 Euros. The staff was always friendly and helpful. The hotel is clean and the rooms are properly cleaned each day. We used the restaurant for breakfast and dinner. The meals were The train is a 10-minute walk away through pleasant quiet streets and the journey to Plaza Catalyuna was a 20-minute ride. We had to extend our stay there due to Hurricane Irma in Florida. The front desk was helpful with making the phone call to the airlines to rebook our flight and they were able to accommodate us for the extra nights. We would definitely return to this hotel and will recommend to our friends.
Comment from Hotel Management
Sep 22, 2017 by GM, Hotel Management
Dear Guest, Thanks for your time and for sharing your views with us . We are pleased that you enjoyed our services in general. On the other hand , we also appreciate your feedback regarding the breakfast service . We will consider these recommendations . We look forward to welcoming you back to the hotel Carlos Dolz General Manager Sercotel Barcelona Gate
5 out of 5
by Mohamed

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017 by Director Hotel, Hotel Management
Dear Mr. Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz General Manager Sercotel Barcelona Gate
5 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee Fl

trip to Barcelona

Posted Aug 29, 2017 on Orbitz
Pros: Location
Cons: breakfast buffet
Location: any interest point is 10 minutes away and easy access
everything ok but breakfast buffet is the same every day. no change boring.
Comment from Hotel Management
Sep 22, 2017 by GM, Hotel Management
Dear Mr. Carlos: Thanks for your time and for sharing your views with us . We are pleased that you enjoyed our services in general. On the other hand , we also appreciate your feedback the breakfast service . We will consider these recommendations . We look forward to welcoming you back to the hotel Carlos Dolz General Manager Sercotel Barcelona Gate
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Aug 25, 2017
Very comfortable and clean. Not very close to centre of city but train station 5 minutes walk and then train 10 minutes to main tourist area.
Comment from Hotel Management
Aug 29, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carlos Dolz General Manager Sercotel Barcelona Gate
3 out of 5
by A verified traveler from London uk

It's to far from the centre

Posted Aug 25, 2017
Well the receptionist was fantastic , food was stunning , waitress was very professional specially the the Italian however the cleaner need more attention she or he left our room without any tower. I need to call reception to bring to us a least the two towers . I was a bit upset about that because was ready for the shower and I did realise wasn't Tower anywhere. The other problem was she or him took one mug Ane glass we was sharing one for 3 days that's wasn't right. However we love everything what the hotel gives us. Thank you very much . Amelia santos
Comment from Hotel Management
Aug 29, 2017 by GM, Hotel Management
Dear Mrs. Amelia: Tank you for share your opinion with us. We apreciate your comments about the recepcionist and waitress. On the other hand we apologize for the incovenience caused due the problems with the cleaning service. We hope to welcoming again. Yours sincerely Carlos Dolz General Manager Sercotel Barcelona Gate
4 out of 5
Recommended
for Everyone
by A verified traveler from Calabogie

Last night in Barcelona

Posted Jun 4, 2017
Pros: Proximity
Location: Nice Rambla a few blocks away
Wanted to be close to the airport when we woke up for our morning flight home after 2 weeks in Spain.
Comment from Hotel Management
Jun 9, 2017 by GM, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz GM Sercotel Barcelona Gate
4 out of 5
by A verified traveler

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 9, 2017 by Director Hotel, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz GM Sercotel Barcelona Gate
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Hotel in a quite area

Posted May 25, 2017
Staff, reception, are great and room service is daily and very clean. 2 minutes away from bus stop, 7 minutes away from train or tram then 15 minutes to the city centre. Very close! Already recommended for friends and a couple are already going there. Definitely will go again for my next trip!
Comment from Hotel Management
May 29, 2017 by GM, Hotel Management
Dear Guest, We are very glad that your experience was so positive and we thank you for sharing it with us. Your comment is a great motivation to continue improving our services. The hotel staff have received your kindly message and we hope to welcome you again very soon. Regards Carlos Dolz GM Sercotel Barcelona Gate