Ratings based on 768 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from manchester

Needs a upgrade

Posted Nov 4, 2017
Check in was nice and smooth,staff are helpfull.nice and clean could with upgrade. But not bad for the money.
Comment from Hotel Management
Nov 6, 2017 by Ivan Añon, Hotel Management
Dear Sid on, Thank you very much for your positive feedback about your stay at Novotel Barcelona Sant Joan Despi. All team wish you had a pleasant stay and to see you soon back to Barcelona. Best regards Ivan Añon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Sep 6, 2017
Really wonderful hotel ..we will come next time.. love this like...
Comment from Hotel Management
Sep 7, 2017 by Ivan Añon, General Manager, Hotel Management
Dear Mr. Pravin, Thank you very much for your positive feedback. It is always a pleasure to receive a good review. We hope you can visit us again very soon. Best regards, I.Añon General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver Canada

Great hotel for the price.

Posted Sep 3, 2017
Pros: Family oriented.
The children loved the hotel, very child friendly. Close to the airport.
Comment from Hotel Management
Sep 4, 2017 by I.Añon, General Manager, Hotel Management
Dear Anna, Thank you very much for your positive feedback. We are glad to see that you enjoyed your stay. Best regards,
4 out of 5
by A verified traveler

Posted Sep 2, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017 by Julie, Hotel Management
Dear guest, Thank you very much for your feedback. We hope you enjoyed your stay. Best regards, I.Añon General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel near to team to move around

Posted Sep 1, 2017
Breakfast is very bad . No vegetarian options. Glasses smelling and dirty smell near to the kitchen Will not recommend breakfast
Comment from Hotel Management
Sep 4, 2017 by I. Añon, General Manager, Hotel Management
Dear Mr. Vijaya, Thank you very much for your feedback. We are really sorry that the breakfast service did not achieve your expectations. We will share your review with all the staff members and try to improve our services. We hope that you enjoyed the rest of your stay. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from suffolk

Nice welcoming hotel

Posted Aug 30, 2017 on Ebookers
Close enough to all the places we wanted to visit but far enough away to be out of the hussle and bussle and be able to relax . Pool grounds - bar area and lounge area relaxing. Food was wonderful. Black out blinds in the room were perfect along with new tea and coffee every morning! We had a wonderful stay and would Highly recommend - thank you
Comment from Hotel Management
Sep 1, 2017 by Ivan Añon, Hotel Management
Dear Stacey, We are very pleased that you enjoyed your stay in Novotel Barcelona Sant Joan Despi and would like to thank you for this positive feedback. Indeed, your opinion on your stay is very important to us in order to always improve your Novotel experience in Sant Joan Despi. We hope to welcome you again soon! Kind regards, Ivan Añon General Manager
3 out of 5
by A verified traveler

Posted Aug 30, 2017
This hotel should not be considered an airport hotel given that a taxi from the hotel to the airport costs the same amount as a taxi from a hotel on La Rambla to the airport.
Comment from Hotel Management
Aug 31, 2017 by Ivan Añon, Hotel Management
Dear guest, we are sorry that there has been a misunderstanding, we are not an airport hotel if not one of the hotel not so far from the airport (12km as indicated on the website). Despite this misuderstanding, we hope that you enjoyed your stay in Novotel Barcelona Sant Joan Despi. Best regards, Ivan Añon General Manager
3 out of 5
by A verified traveler from UK

Experiance

Posted Aug 29, 2017
Check in at 2pm didn't happen until 4:45, pool needs cleaned as filters are slimy. Bedrooms and bathrooms need TLC not value at €226 due to city being busy.
Comment from Hotel Management
Aug 31, 2017 by Ivan Añon, Hotel Management
Dear Pat, We apologize for your check-in taking so long and will advise reception about this observation in order to improve your stay at Novotel Sant Joan Despi. We are also sorry that our prestations did not meet your expectation, but we still hope that you enjoyed your stay in our hotel. Best regards, Ivan Añon General Manager
4 out of 5
by ixmucane

Not good for turists

Posted Aug 28, 2017 on Hotels
We asked for a wake up call, and they didn´t call us!! We almost lost our plane back home because of this terrible mistake. The personal from the restaurant is lovelly in the mornings, but at night they are really rude. In reception they were not friendly. Then in general it was ok the hotel. The pool loocked nice, we did not use it. It is far away from the turist area of Barcelona, but a tranvia stop is like 2 blocks away, it takes like an hour to go to rambla area or the beach. The room smells like somebody smoked there. The third bed was a bed not a sofa, that was nice. Big room.
Comment from Hotel Management
Aug 30, 2017 by Julie, Hotel Management
Dear ixmucane, We apologize for that mistake and we are sorry to hear that the prestations the hotel offers did not meet your expectations. However we hope that you still enjoyed your stay in Novotel Barcelona Sant Joan Despi. Kind regrds, Ivan Añon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Everything was smooth. Clean installations and friendly staff.
Comment from Hotel Management
Aug 28, 2017 by Ivan Añon, General Manager, Hotel Management
Dear guest, Thank you for this positive feedback, we are glad that you enjoyed your stay in our hotel and wish to welcome you again. Best regards