Infinity pool

Reviews of Hotel Corallo

4 out of 5
Hotel Corallo
Nuovo Rione Cappuccini 12, Sant'Agnello, NA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 231 reviews" "
Rating 8 - Good. 57 out of 231 reviews" "
Rating 6 - Okay. 17 out of 231 reviews" "
Rating 4 - Poor. 5 out of 231 reviews" "
Rating 2 - Terrible. 6 out of 231 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of misleading photos and reviews for this hotel. I have no idea how this property is considered a 4 star hotel considering how run down and unclean it is. We arrived at this hotel full of excitement for our first trip to the amalfi coast. The room was nothing like the photos shown on the site. Room was tiny and cramped, only one person could walk through at a time. Bed sheets had stains and holes in them. Bath towels had holes in them and the shower would fill up in standing water when you showered. The complimentary breakfast buffet consisted of watery powdered eggs, some breakfast meat, a few slices of fruit (that would run out after each guest took some), some pastries, and some plain stale bread. The hotel offers a complimentary shuttle to sorrento and gives you a time schedule for pickup and drop off. We used the shuttle to go to town for dinner since the food from the hotel was barely edible. One evening we decided to take the last shuttle back after dinner. The driver left before the scheduled time and we were offered no assistance from the hotel other than excuses and were forced to walk back to the hotel as there were no available taxis. I recommend looking into other hotels before booking this place. By far the most disappointing property we stayed at on our entire Italy trip.

10/10 Excellent

Peter

Stayed 3 nights in Jun 2023

8/10 Good

John, Belleville

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The exterior areas of the hotel are lovely, but inside the hotel looks very dated, and I was disappointed in our room, which was a deluxe double. It was very basic, and in need of a refresh, although it seemed more updated then the room our friends had. The view was great, but our patio was far from ideal with 3 other rooms connected right to it, separated by a few planters, but very uncomfortable if other people were outside. Our room was also extremally noisy. All of the noise from the restaurant, came up the stairway right to our room, as well as the elevator, and hallway in general. There were also 2 weddings held at the hotel while we were there, and our room was right above where they were being held. There is no soundproofing at all. The staff were excellent, and the view was fantastic, but I would choose a different hotel if I were back in the area.
Stayed 6 nights in May 2023

6/10 Okay

Michael

Stayed 3 nights in Jun 2023

10/10 Excellent

Rachel

Stayed 6 nights in May 2023

8/10 Good

Andrew

Stayed 1 night in May 2023

10/10 Excellent

Glenda Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing...Marena keeps the hotel sparkling! The desk staff handles your every need. Shuttle bus to and from Sorrento is a fabulous convenience. We had 2 holidays here....highly recommend!
Stayed 10 nights in Apr 2023

10/10 Excellent

Julianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful area and hotel. Staff were wonderful, and very helpful. We immediately felt relaxed and comfortable as soon as we got there. The view and atmosphere cannot be beat! Highly recommend if you are heading to Sorrento! Already planning a return trip!
Stayed 2 nights in Apr 2023

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was an amazing place near Sorrento. We got a hotel room with an ocean view and a balcony and the view was amazing we always had a beautiful sunset out our balcony. The staff was very kind, gave us a welcome lemon slush drink and even showed us to our room and the amenities of the hotel and our room. They were always there for anything we needed assistance with and were very kind and helpful. Only downside was the wifi wasn’t super reliable in the room. They also had a free shuttle to bring you to Sorrento city center which was very convenient! Next time we come to Sorrento we are definitely staying here! Highly recommended.
Stayed 4 nights in Apr 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Corallo. We were welcomed with an aperitif on the terrace overlooking the Gulf of Naples. We paid for a room with sea-view with balcony and were not disappointed. The daily breakfast included in the room rate was excellent. Parking is available for 15 euro/day. There is a shuttle to downtown Sorrento or you can walk (about 20-25 minutes).

10/10 Excellent

Glenda Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is picturesque. What a great staff! We loved the smiles and helpfulness of the staff. Mille Gracie to Concetta, Simon, and Antonio..you made our stay extra special! Having a shuttle to access Sorrento was terrific! Thanks to Luca, our driver, for his humor and helpfulness. We thoroughly enjoyed our stay. Every aspect of operations was an integral part of having a special vacation.
Stayed 10 nights in Oct 2022

10/10 Excellent

Kim

Stayed 3 nights in Oct 2022

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went above and beyond to make our stay magical. I can’t thank them enough
Stayed 4 nights in Sep 2022
Response from Antonello Assante on Oct 7, 2022
Thank you for staying with us at Hotel Corallo Sorrento. We know you have many choices when deciding where to stay and we are pleased that you chose to spend your time with us.It was great to hear that you enjoyed your visit! You taking the time to share your experience means a lot to me and the rest of the team.Sincerely

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and clean. The staff is extremely nice and helpful. One person I want to highlight is Marianna. She always went above and beyond. She recommend my daughters and I take a cooking class at Villa Pane. One of the best things we did on our vacation. The views from everywhere in the hotel are spectacular. The walk from the hotel to the center of town is short and like everything in Sorrento, beautiful.
Stayed 1 night in Aug 2022
Response from Antonello Assante on Oct 7, 2022
Thank you for staying with us at Hotel Corallo Sorrento. We know you have many choices when deciding where to stay and we are pleased that you chose to spend your time with us.We are very sorry we did not meet your expectations at Hotel Corallo Sorrento during your visit. I appreciate your candid comments and we will consider them as we strive to make every stay exceptional. Please, accept my sincere apologies. Your feedback has been shared with the team and we will address your concerns immediately.SincerelyAntonello AssanteHotel Manager

8/10 Good

hassan, piscataway

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property to be at, BREATHTAKING Views…. the air conditioning did not get to the point I needed it at 21 degrees… pool could have been a bit warmer
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay. Beautiful hotel, amazing view of the sea and a good pool / lounge area. Was perfect staying in Sant’agnello instead of Sorrento and the hotel shuttle to Sorrento was such a bonus for the times we wanted to hang out there at night
Stayed 2 nights in Jul 2022

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to accommodate you and make sure you have what you need. The property is stunning and they have a shuttle that will take you to the center of town.
Stayed 1 night in May 2022

10/10 Excellent

Akshay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, newly-renovated property which is in a great location outside of the main center of Sorrento. The staff were very polite, friendly, welcoming, and helpful. The hotel has great amenities (infinity pool, bar, breakfast buffet, etc.) and incredible views of the sea. The 20 minute walk into Sorrento city center is nice, quiet, and very safe. There is no parking on-site, but valet parking is available and is relatively inexpensive.
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night before moving across the street due to a flight change. Room was small but adequate. Service was great until checkout. We only stayed one night but spent 450 euros at the hotel on meals and drinks (in addition to the room rate). When it came to checkout at 11:00AM we asked if we could hang out by the pool for a couple of hrs, drink and eat lunch (spend more money at the hotel). We were told we would have to pay an additional 30 euros per person in order to have pool privilege after our 11:00 AM checkout. After we told them no chance well just go across the street and hang out by that pool while we wait for our room, the receptionist flagged us down because we forgot to pay for a bag of potatoes chips (3 euros). I understand the hotel needs to make money and things need to be paid for but common sense would probably dictate otherwise. Spending 450 euros on food and drinks in one night, you would think someone would figure out that we're probably the type of guests that you would want to keep happy (and have them return). It's a shame that one employee / hotel policy ruined an entire stay - almost comical. I guess the moral of the story is that 5 star customers shouldn't be staying at 4 star hotels after all. Definitely won't be returning.
Stayed 1 night in Aug 2021

10/10 Excellent

Tamara

Stayed 2 nights in Jun 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Antonello Assante on Nov 18, 2020
Thanks a lot for your great score. We are happy you enjoyed yous stay woth us! We hope to see you soon. Best regards Antonello Assante Hotel Manager

10/10 Excellent

poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Sorrento
Beautiful stay at hotel coralllo! The service and staff were amazing. Unreal seafood for lunch and the best espresso martini we have ever had. We were upgraded to a see view room and this made our stay. Thank you! We will recommend
Stayed 2 nights in Sep 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms not sound proof but not a big problem while we were there as it was a bit quiet. Staff were friendly and helpful. Not close to the main centre but a bus stop just outside the hotel. Nice pool
Stayed 1 night in Sep 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Raphoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Miha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel with an enormous attention for a detail. Super friendly staff who masterfully resolved the AC issue with a free upgrade to a sea-view room with a terrace. A place to recommend and come back to.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms with a view
Beautiful Hotel with Amazing views! The staff was so friendly and accommodating. We loved our stay here, we just loved to hang out at the hotel because it was so beautiful. The free shuttle to Sorrento was a bonus!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy in the mornings, no coffee maker And requesting ice is very difficult
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. The room was a little small but everything else was fantastic.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing! So nice and helpful. The views of the water from the property were incredible!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best, most relaxing hotels i had the pleasure of staying in. Staff is incredibly accomodating and very charming. If you are lookimg for true relaxation with an in incredible view - this is the place to be.
Stayed 2 nights in Aug 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel absolutely amazing view of Sorrento coast. The pool overlooks the sea. Staff are very friendly and accommodating Would recommend this hotel
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
A hotel to avoid
Amazing location but that's all. Cleaning the room means only making the bad and empting the trash. Our ashtray was not emptied for 3 days. The dust could be seen in many places in the room. There are events (weddings) organised there, just under our balcony, with live music and a lot of noise and nobody told us about that or asked if it would bother us. The stuff, with very few exceptions, was very unfriendly. Altough, the location and the view are amazing.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The hotel was gorgeous, with the best view in Sorrento. The staff was incredibly nice and accommodating.
Stayed 5 nights in Jul 2019
Response from Antonello Assante on Jul 16, 2019
I am thrilled to know that we have made a difference. We take great pride in ensuring our guests feel at home with us, so I am pleased that they greeted you by name and provided such excellent service. I will be more than happy to share your kind words with the team, who will be most grateful as they take pride in everything they do. Antonello Assante Hotel Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Antonello Assante on Jul 16, 2019
Thank you for taking the time to share your comments with other travelers on Expedia. The response from our guests is extremely valuable for us. Antonello Assante

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing views, friendly staff. Had a great time in Sorrento.
Stayed 3 nights in Jun 2019
Response from Antonello Assante on Jul 2, 2019
Dear Joshua Many thanks for your kind review and recommendation of Hotel Corallo Sorrento. I am very happy to hear that our high standards of service made such a positive impression and that you had a memorable experience stayimg with us. We take pride in taking care of our guests and are very pleased that your expectations were met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Kind regards, Antonello Assante Hotel Manager

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Amazing view from a hotel built of paper
Amazing views however room was terrible! We did not sleep for three days as we literally could hear everything in the hotel at all hours of the night
Stayed 3 nights in Jun 2019
Response from Antonello Assante on Jun 30, 2019
Dear Edward, Thank you for staying with us at Hotel Corallo Sorrento. We know you have many choices when deciding where to stay and we are pleased that you chose to spend your time with us. We are very sorry we did not meet your expectations at Hotel Corallo Sorrento during your visit. I appreciate your candid comments and we will consider them as we strive to make every stay exceptional. Please, accept my sincere apologies. Your feedback has been shared with the team and we will address your concerns immediately. Sincerely Antonello Assante Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Antonello Assante on Jun 4, 2019
Thanks a lot for your kind comment! We are happy you enjoyed your stay with us. Best regards Antonello Assante Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Antonello Assante on Jun 4, 2019
Greetings from Sorrento. Thanks a lot for your kind review. We hope to see you again soon. Best regards Antonello Assante Hotel Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location. The staff were very helpful and manger made correction to a bedding issue we had. Breakfast was great and had a good selection of food. The view from the hotel is wonderful. Strongly recommend this hotel. Hotel web sight is accurate.
Stayed 7 nights in Apr 2019
Response from Antonello Assante on Apr 22, 2019
Dear Guest, Thank you for staying with us at Hotel Corallo Sorrento. We know you have many choices when deciding where to stay and we are pleased that you chose to spend your time with us. It was great to hear that you enjoyed your visit! You taking the time to share your experience means a lot to me and the rest of the team. Sincerely Antonello Assante Hotel Manager

8/10 Good

Jo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good location for us as we liked walking into Sorrento but there was also a free bus if not walking. Very helpful staff, good facilities but the pool is much smaller than it looked. It was also very cold as we went in October and it wasn't heated. Lovely rooms but could do with a kettle to make drinks in the rooms!
Stayed 3 nights in Oct 2018

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Garnet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Views
Very clean and well decorated hotel wih fabulous views of the Bay of Naples. Staff were great. The only negatives were that the room we had, a Classic with partial ocean view, was way too small, with only 18 sq metres. The next size up, wth 22 sq m and a private balcony, would be better, but was unavailable for our 6 night stay. The only other complaint is that the shuttle to downtown had many large gaps in its schedule, which made it very inconvient at times.
Stayed 6 nights in Oct 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The view of hotel overlooking the water was beautiful. That's it. The downside to this hotel was that it was a little far from the restaurants and shops, the rooms were tiny and are not sound proof, most rooms are close to the elevators which made it hard to sleep because of all the noise, they had a no iron policy so most of my clothes were wrinkled and I could not wear unless I pay for their service which would be ready in a day or two.
Stayed 2 nights in Sep 2018

10/10 Excellent

Loredana

The best hotel
The best hotel we have stayed at in Italy. Loved the staff very friendly and helpful. Daniella was amazing. The rooms we very clean bright and spacious. The view was absolutely spectacular. I would highly recommend this hotel and would definitely go back.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, great hotel
Staff 1st class. From the moment of arrival to departure the staff were wonderful. Very good location.
Stayed 4 nights in Aug 2018

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel on the sea.
Beautiful hotel overlooking the sea. Very comfortable room, and the lounge and pool areas were very pleasant. The staff was very friendly and incredibly helpful. Very nice breakfast buffet and a well stocked bar.
Stayed 3 nights in Jul 2018

8/10 Good

Elvir, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views! Close to Sorrento! Just not too crazy about their breakfast (free though)
Stayed 3 nights in Jul 2018

10/10 Excellent

Callum, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, stunning location, friendly staff
The superior room was set on the sea view with amazing scenery across Naples Bay. You can see Naples, Vesuvius and the meditteranean. The hotel staff were lovely and couldn't be more helpful. They even helped celebrate fathers day and brought along prosecco and fruit to the balcony. The location has so much to offer for visitors and the local food is absolutely delicious. Couldn't rate this higher!
Stayed 7 nights in Jun 2018