Ratings based on 1,611 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Review

Posted Jan 22, 2018
Pros: This Best Western hotel shows that you can have a very good & clean hotel at a good price.
Cons: The Universal equipment must be maintained.
Breakfast was very good. Our room was kept very clean. The pool and Jacuzzi were kept very clean. The Universal exercise equipment in the fitness center didn't work correctly.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK WV6

Best western orange county airport

Posted Jan 22, 2018
Pros: Quiet
Cons: Breakfast
Location: You need a car
Breakfast is by token Cooked to order Large hotel, close to disney 15 mins away
2 out of 5
by A verified traveler

Posted Jan 10, 2018
The staff was very nice and accommodating. The room was disappointing. The furniture was not in good shape. It wasn't the cleanest either. The breakfast was excellent.
Comment from Hotel Management
Jan 10, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
1 out of 5
by A verified traveler from santa ana ca

Never again

Posted Jan 10, 2018
I had the most horrible experience of my life with the manager whuey. He treated me as if I was someone trying to do fraud after a week of being there and paying 800 up front. Ive never been treated worse by any hotel in my Life. I liked them once up on a time but never again. I wouldnt ever refer them to anyone again. This manager doesn't deserve his position.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Nice

Posted Jan 7, 2018
It was very nice hotel and clean place very nice staff it was a nice esperience
Comment from Hotel Management
Jan 10, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
They had a simple but good breakfast. And room was clean and had good amenities.
Comment from Hotel Management
Jan 10, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
3 out of 5
by A verified traveler

Okay stay

Posted Jan 2, 2018
Pros: The breakfast.
Cons: add in room safes and visible security around building.
Location: 10 min drive to beach
Not a bad hotel, but not very comfortable with doors open to outside, easily accessible for potential crime, no in room safes and room we were sent to had a cleaning crew still in it when there were many empty rooms we could've been given. Breakfast area and options were good, freshly prepared and hotel is clean but backs onto a railway with parked trains. Didn't feel very comfortable leaving valuables in the room.
Comment from Hotel Management
Jan 2, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

Nice hotel for the price

Posted Dec 31, 2017
Clean and nice hotel, breakfast was great, but our room was near the ice machine so it was noisy at night and people walking by as well so I woke up a few times at night because of the noise
Comment from Hotel Management
Jan 2, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
The breakfast is very good. They can provide hot breakfast with four options. Only one elevator in the build, a little bit long way to go if you have more stuff to bring to room in upper stairs
Comment from Hotel Management
Jan 2, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monrovia, CA

Quiet location close to freeways, free parking!

Posted Dec 28, 2017
Pros: I liked the free parking, free breakfast buffet, and free wifi!
Cons: Pillows could be a bigger. They were smaller than a full size.
Location: Close to 57 freeway. Beaches.
Check in process was quick and easy. Hotel staff was friendly. Enjoyed the breakfast buffet with fresh made to order breakfast.
Comment from Hotel Management
Jan 2, 2018 by Manager, Hotel Management
Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.