Ratings based on 161 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice clean little new hotel

Posted May 23, 2017
Very surprised at how clean and nice this hotel was seeing as how it is an express location. Nice clean rooms, friendly staff, new hotel, nice breakfast. Solid 3.9/ 5 star hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodstock, NY

Great location just outside San Jose

Posted Mar 11, 2017
Great hotel for touring the area, friendly staff, significant breakfast, good restaurants with in walking distance.
3 out of 5
by A verified traveler

Never returning

Posted Mar 5, 2017
I was getting undressed, a man with a key to our room opened the door. Called front desk and no one answered. The air conditioner made a banging clicking noise all night even though it wasn't on. Breakfast was decent but I would never return or recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Very comfortable hotel

Posted Feb 21, 2017
Pros: Great food, comfortable bed, good shower
Cons: Nothing
Location: I just stayed an overnight, but the restaurant across the street supplied the room service food.
Staff at check in were very nice. The room was very comfortable, with two types of comfortable pillows and a great shower, along with powerful air conditioning. The food through room service was fantastic, especially the ceviche and the skirt steak with chimichurri sauce. The breakfast in the morning was tasty and the patio very relaxing. I was there just for an overnight after a long day of traveling in anticipation of a dive boat trip. I would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great facilities, close to airport

Posted Feb 12, 2017
Only complaint about this place was the slow service at the front desk. It's reasonably close to the airport and was clean...would come back for sure
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shops & resturants

Posted Jan 31, 2017
Fresh market across the street. Several shopping centers with resturants, shops & bank, gas stations within blocks. Close to major highway 27.
5 out of 5
by Ashok

Great Location and Home away from Home!

Posted Jan 8, 2017 on Hotels
If you are traveling to Costa Rica , I would certainly request you to stay here. This hotel is so good, with its amenities like Free Breakfast, Dependable Wi Fi, centrally located in the valley - close to all the tourist attractions for daily tours. And so many restaurant choices in walking distance. The staff is always eager to help and make your stay comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Good hotel for a reasonable price
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Wonderful HEI with friendly staff and outstanding breakfast buffet!