Ratings based on 698 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler

Decent place, nothing fancy

Posted Jul 11, 2017
Pros: price
Cons: Beds, bathroom
If you need an inexpensive spot in Santa Ana, then this is a good option. Place is a little tricky to find so make sure you get good directions. Room is a little run down, beds were old and creaky, bathroom needed updates. No A/C and it gets a little stuffy because there are only small windows that open. But for the price, it's enough.
Comment from Hotel Management
Jul 19, 2017 by Heiner, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

The best base hotel in Costa Rica

Posted Jul 2, 2017
This is one of the best hotels I have stayed, nice, quiet and attentive staff. The Italian restaurant at the hotel entrance is a bit disappointing, expensive and not very good balance between price and quality. Later I found out that Venezuelans whom bought the franchise recently run it. In the other hand, the hotel´s restaurant is better, nice environment, quality foods, fresh and delicious, just what you need for a convenient and relaxing stay. I definitely recommend staying here and trying their marvelous restaurant.
Comment from Hotel Management
Jul 4, 2017 by Heiner, Hotel Management
Thank you for sharing your great experience with this enormous community of travelers while staying with us, we hope that your great experience encourage more travelers who look forward to a pleasant stay to come and enjoy like you did.
5 out of 5
Recommended
for Everyone
by A verified traveler from Va

Great atmosphere, better staff

Posted Jun 25, 2017
I stayed at this hotel for 3 days. This is a top notch hotel. The staff is among the best you will come across. They are very helpful. The staff us also very knowledgeable about the area and any activities you want to do. They have a delicious menu. Very clean rooms. Best hotel stay I have had in my years of travel. I'd like to thank Gabriel, Elizabeth, and Heiner for everything. Top notch place to stay. Highly recommended
Comment from Hotel Management
Jun 26, 2017 by Heiner, Hotel Management
We are more than glad that you stay was memorable, like always our staff will go out of their way to make your stay the most enjoyable possible. We serve fresh, local and organic meals that you can enjoy at the hotel restaurant. We look forward to a future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Second stay, second home!

Posted Jun 11, 2017
This was my second stay at Hotel Posada Canal Grande, and it was as enjoyable this trip as it was the first time. The setting is beautiful and the staff most friendly and helpful. this hotel is a true winner!!
Comment from Hotel Management
Jun 13, 2017 by Heiner, Hotel Management
Thank you for sharing your great experience with this enormous community of travelers while staying with us, we hope that your great experience encourage more travelers who look forward to a pleasant stay to come and enjoy like you did.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but ...

Posted Jun 5, 2017
The hotel was beautiful very relaxing but the beds were completely hard my back started to hurt by the 4th day (I stayed 5 nights). Other than that the staff was
Comment from Hotel Management
Jun 6, 2017 by Heiner, Hotel Management
We are more than glad that you stayed with us, like always our staff will be out of their way to make from you stay the most enjoyable possible.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional

Posted May 28, 2017
A very warm and friendly atmosphere with exceptionally helpful and friendly staff .Would stay there again without doubt, highly recommend !
Comment from Hotel Management
Jun 5, 2017 by Heiner, Hotel Management
We are more than glad that you had a great stay with us, like always our staff is willing to make from your stay the most enjoyable possible. We appreciate that you are sharing your great experience with this enormous community of travelers and hopefully it encourages new travelers to come and enjoy as you did.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Costa Rican charm

Posted May 28, 2017
Pros: Lovely Costa Rican feel.
Cons: Hair dryer, bath products.
Location: Beautiful location, once you get to it. Lovely Italian Restaurant within walking distance.
While the hotel is not fancy, and lacks alot of amenities we are used too, ( like hair dryers, body products, plush towels, A/C ), it makes up for in charm. Although we only stayed one night prior to our flight home, we were treated to a delightful stay, mostly due to Elizabeth, an employee who greeted us warmly upon check in and continued to be there to provide anything we needed during our stay. From her coversations about life in Costa Rica to her constant attentiveness, we felt like we were guests at a family villa! It is small hotel with only 12 rooms, beautiful views, outdoor tables for dining and visiting, and truly a place to just enjoy true Costa Rican hospitality. We would definitely stay again! Thank you, Elizabeth! Pura Vida!
Comment from Hotel Management
Jun 5, 2017 by Heiner, Hotel Management
Thank you for sharing your great experience while staying with us, your feedback is very important for us to improve service and make your stay more pleasant and satisfactory.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted May 28, 2017
This is a small, beautifull hotel with a great view and an awesome per night value! Quiet, relaxing... makes you feel right at home. Super safe! Staff is super friendly and always there to help! Totally recommended!!!
Comment from Hotel Management
Jun 13, 2017 by Heiner, Hotel Management
Thank you for sharing your great experience with this enormous community of travelers while staying with us, we hope that your great experience encourage more travelers who look forward to a pleasant stay to come and enjoy like you did.
5 out of 5
Recommended
for Everyone
by A verified traveler

Tranquility.. Excellent service... great price.

Posted May 17, 2017
I stayed about 3 weeks. Very good friendly staff. Comfortable very clean room and bathroom. Good food , nice breakfast, excellent pasta and salad at dinner, reasonable prices.
Comment from Hotel Management
Jun 5, 2017 by Heiner, Hotel Management
We are more than glad that you had a great stay with us, like always our staff is willing to make from your stay the most enjoyable possible. We appreciate that you are sharing your great experience with this enormous community of travelers and hopefully it encourages new travelers to come and enjoy as you did.
5 out of 5
Recommended
for Everyone
by A verified traveler

Delightful hotel

Posted May 16, 2017
Location: Near the airport and proximity to the pacific highway #27
We stay here in our arrival to Costa Rica, they kindly arranged our airport pick up, quick and friendly check in, superb staff. We really enjoyed the special dinner, very fresh and unique presentation. The grounds are beautiful and enjoyable, we wish stayed longer. We strongly recommend staying here and trying their in house restaurant and their hospitality.
Comment from Hotel Management
Jun 13, 2017 by Heiner, Hotel Management
Thank you for sharing your great experience with this enormous community of travelers while staying with us, we hope that your great experience encourage more travelers who look forward to a pleasant stay to come and enjoy like you did.