Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Really good. Will stay here again at the discounted price.
Comment from Hotel Management
Jul 31, 2015 by General Management, Hotel Management
Thank you for your comment. We have special offers at different times during the year. Check back with us to find more pricings and information. We hope to see you back soon.
4 out of 5
Recommended
for Business Travelers
by Susan from Richmond, IN

Excellent hotel staff

Posted May 18, 2015 on Hotels
This is my second stay at Los Candiles.The hotel is quite comfortable and very near to where I needed to go. Every hotel staff member I talked with was extremely helpful and went out of their way to accommodate my needs. The room was clean, the bed comfortable, and the breakfast fresh and tasty! They are doing a lot of construction so I am looking forward to seeing what is new next year!
Comment from Hotel Management
Aug 29, 2015 by Gerencia, Hotel Management
Hello Susan, Thank you for your comment. We are glad to hear you are a returning guest who has enjoyed the time spent with us. Our new installations are soon to be completed! We hope to see you here once our project inaugurates.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Boutique Hotel in quiet neighborhood

Posted Mar 14, 2015
Pros: Everything
Location: 1/2 hour to SJO, quiet neighborhood
Top notch Customer Service, friendly. helpful. Speaks English very well. Rooms are spacious, very clean and beds are top quality. Quiet and peaceful, lots of birds and pretty grounds. Would stay again.
Comment from Hotel Management
May 18, 2015 by General Management, Hotel Management
We appreciate your comment. It is great to hear you enjoyed your stay with us. As you might know, we are currently working to improve our installations and will soon offer a full restaurant, more rooms and a souvenir shop. We hope to see you back soon and would like to thank you for your time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel a Santa Ana, près de San Jose.

Posted Mar 13, 2015
Pros: Confort et proximité de San Jose.
Hotel bien propre et bien aménagé. Personnel courtois et attentionné. Endroit sécuritaire et bien gardé.
4 out of 5
Recommended
for Couples
by tannia from San José, Costa Rica

Confortable

Posted Feb 17, 2015 on Hotels
Muy cómodo y bonito, el desayuno muy rico pero teníamos la idea de pasar la mañana en el área de la piscina y nos encontramos con que es demasiado pequeña y no invita a querer pasar el rato ......por lo demás todo muy bien!
Comment from Hotel Management
Aug 29, 2015 by Gerencia, Hotel Management
Buenas Tania, Nos alegra saber que disfruto de su estadía con nosotros. Estamos trabajando en mejorar las instalaciones para nuestros clientes y sus comentarios son importantes para nosotros. Muchas gracias por visitarnos.
5 out of 5
Recommended
for Business Travelers
by Gerald

Posted Feb 15, 2015 on Hotels
Comment from Hotel Management
Aug 1, 2015 by Gerencia, Hotel Management
Thank you for your rating Gerald.
Comment from Hotel Management
Jul 31, 2015 by Gerencia, Hotel Management
Thank you for your ratings. We hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tambor, Costa Rica

Posted Feb 11, 2015
Location: Shopping in Escazu.
We loved this place -- a very nicely appointed room with a lovely terrace! the only problem was that TV reception was poor and the internet did not work most of the time.
Comment from Hotel Management
Jun 30, 2015 by Management, Hotel Management
Mary, Our guest comments are very helpful as we work every day to improve our installations for your comfort. We are pleased to hear you enjoyed your stay. We continue to work to improve our services, internet and cable included.
3 out of 5
Recommended
for Couples
by Frances from Gibsons B.C.

New and clean

Posted Jan 31, 2015 on Hotels
You may need google map to find this place. Super clean, inexpensive, and nice breakfast. Many good restaurants a short cab ride away. Construction going on next door though. Pool about size of large hot tub.
Comment from Hotel Management
Aug 29, 2015 by Gerencia, Hotel Management
Frances, Thank you for your comment. It is great to hear that your stay with us was pleasant. As you said, we are currently under construction in order to improve our installations for the enjoyment of our customers. We hope to see you back again soon!
1 out of 5
by A verified traveler from San Jose Costa Rica

DO NOT BOOK THIS HOTEL!

Posted Jan 24, 2015
Cons: Change in ownership so there would be consideration for the guests.
I am surprised i did not hear about this problem with the hotel in the previous reviews. The owners of the hotel are making major construction right next to the hotel. It is zero lot line construction. The first night i was there, there was construction going on until 8:45 at night. Then at 6 oclock in the morning it started again. Since it was right next to the hotel i thought i was neighbor construction. But when i complained the next morning, the receptionist told "O that is the owners property. I will tell her to not have them working the next morning." I was shocked. What kind of hotel owner would have construction so late into the night and start so early in the morning. They have no consideration for their guests. The next morning at 6am the construction started again. I told them that i wanted a partial refund due to the inconsideration and inability to sleep in such a harsh environment. All they said is that they were sorry for me...hahaha.....If you like waking up to power saws and the hammering of steel, then this place is for you. If you are looking for nice quiet relaxing hotel with owners that care about their guests, then look somewhere else.
Comment from Hotel Management
May 18, 2015 by General Management, Hotel Management
We apologize for your bad experience at the hotel. We are currently working to improve the services we offer for our clients. We understand the loud noise is uncomfortable and we intend to minimize the noise as much as possible. We have been working hard to finalize the construction as soon as possible in order to regain the peace and quiet that our hotel is know for. Once again, we apologize for your bad experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jan 23, 2015
The hotel is pretty and all the staff is very nice!
Comment from Hotel Management
Jun 30, 2015 by Management, Hotel Management
Thank you for your comment. We are happy to hear you enjoyed your stay at Hotel Villa Los Candiles. The hotel works hard to improve every day to better the experience of our customers. We hope to see you back again soon.