Ratings based on 42 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Nice an quit hotel

Posted Jan 9, 2017
Beautiful hotel! We had an event and then we stayed in the hotel! Veru quiet and private. The pull out bed was not very comfortable and for breakfast only one person was in service so it was very slow
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 1, 2017
Receptionist was great with setting up tours and spoke English, which was great. Nice comfortable place. Got the standard room which was a great size and nice patio area
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff awesome

Posted Apr 17, 2016
Staff was great booking my tours and arranging transpiration. Hotel was far from restaurants , etc . No gym and pool not in good location . No ice machines . Lighting very poor at night and entry to rooms doors open 24/7
Comment from Hotel Management
May 10, 2016 by General Management, Hotel Management
Hello Diane, We appreciate your comment and will take all of these suggestions into careful consideration. We are glad to know our staff was helpful during your trip. Best, Hotel Villa Los Candiles
4 out of 5
Recommended
for Families
by A verified traveler

Nice quiet hotel

Posted Apr 13, 2016
Pros: Clean, quiet, tastefully decorated, and accepts small dogs
Location: Santa Ana where its located is a middle class area with single family homes, and condos. Shopping for food and other things is nearby but need a car.
I would recommend this hotel to all my friends that value a nice quiet small hotel that accepts small dogs. They have a beautiful breakfast area where you can sit inside or out.
Comment from Hotel Management
May 10, 2016 by General Management, Hotel Management
Thank you for your comment. We are glad to have pets who visit us every year and thank their owners for bringing them along. Thank you for staying with us. We are happy to hear you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2016
Clean, big comfortable room. Great stuff. Location is very good if you have a car A lot of restaurants in a few minutes drive as well as big super market
Comment from Hotel Management
May 10, 2016 by General Management, Hotel Management
Hello Rony, Thank you for your comment. We are glad you enjoyed our rooms and found our location convenient. We hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, VA

Nice hotel in quit, safe area of Santa Ana.

Posted Mar 22, 2016
Pros: The staff was excellent and very helpful. Marta goes out of her way to ensure that you have a good breakfast.
Cons: The pool and better soundproofing of the rooms.
Location: The area is very quit and relaxing. The air is cleaner and the surroundings are greener than downtown.
I enjoyed that the area was quit, but within walking distance to markets and restaurants.
Comment from Hotel Management
May 12, 2016 by Management, Hotel Management
Randy, Thank you for your comments and suggestions. We will work to improve the environments as you explained. We are glad to hear that you enjoyed the area and our personnel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama, city of panama

Nice hotel in a safe area near restaurants , malls

Posted Feb 7, 2016
The personnel were very nice always willing to assist. Clean rooms comfortable bed nice breakfast and an excellent location
Comment from Hotel Management
May 12, 2016 by Management, Hotel Management
Liz, thank you for your comments. We are glad you found our staff to be helpful and our rooms to be accomodating. Thank you for visiting us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Off The Beaten Path...

Posted Dec 24, 2015
Pros: The peacefulness of the location, the staff, clean rooms and the breakfast.
Cons: Looking forward when you have the dinner up and running.
Location: Centrally located. Mas x Menos (grocery store) is just down the street. Near downtown Santa Ana. Go up Lindora. Tons of shops and restaurants.
Took a while to find the place but when I arrived, finally, the hotel looked very inviting from the outside. I had the upstairs suite with a nice balcony overlooking the pool. The only thing was when I got to my room and it was late when I checked in, I didn't realize until an hour later that the cold knob in the shower was broken. No worries though, early next morning I was moved into another suite with my own private garden next to my bedroom. Thanks guys!
Comment from Hotel Management
Jan 22, 2016 by Management, Hotel Management
Emmanuel, We are happy to hear you enjoyed your time at our hotel. Our staff works hard in order to improve the guest experience as we do to provide the best service and amenities we can. We hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Really good. Will stay here again at the discounted price.
Comment from Hotel Management
Jul 31, 2015 by General Management, Hotel Management
Thank you for your comment. We have special offers at different times during the year. Check back with us to find more pricings and information. We hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Boutique Hotel in quiet neighborhood

Posted Mar 14, 2015
Pros: Everything
Location: 1/2 hour to SJO, quiet neighborhood
Top notch Customer Service, friendly. helpful. Speaks English very well. Rooms are spacious, very clean and beds are top quality. Quiet and peaceful, lots of birds and pretty grounds. Would stay again.
Comment from Hotel Management
May 18, 2015 by General Management, Hotel Management
We appreciate your comment. It is great to hear you enjoyed your stay with us. As you might know, we are currently working to improve our installations and will soon offer a full restaurant, more rooms and a souvenir shop. We hope to see you back soon and would like to thank you for your time.