Ratings based on 171 Verified Reviews

4.5 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

My second time there, I really enjoyed

Posted Jan 18, 2018
That was my second time as a guest in Hotel Villa Los Candiles. The staff is very friendly, the neighborhood is very nice and quiet. There are good restaurants near the hotel (5'10 minutes driving car). Good breakfast, calm place. I really enjoyed.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Nice and Friendly

Posted Jan 14, 2018
Pros: No fridge in room
Location: close to downtown area - shopping, restaurants.
Suzanna was very pleasant when we arrived making the check in very comfortable. Like our room and bathroom - both clean. Other staff also friendly and helpful. It was hard to find this location, but just asked and they give directions which made it easy to find than.
Comment from Hotel Management
Jan 17, 2018 by Hotel Villa Los Candiles, Hotel Management
Dear Nancy and Mike, Thank you for sharing your experience at Hotel Villa Los Candiles. It is a pleasure for us to serve you and we love to know that you enjoyed your stay here. We hope to see you again soon! Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Caracas, Venezuela

Nice hotel that looks more like a condominnium.

Posted Dec 30, 2017
Pros: I liked the way it felt, not like your tipical square box hotel, but like a condo well taken care of.
Cons: My room didn't have a small fridge or a coffee maker. I believe the bigger rooms do have it. That it always a plus.
Location: Located in a residencial area, it is not close to shopping malls or attractions. There are buses to move around but a rented car is a better option
Loved the place, the rooms are very comfortable and clean, and the bathroom is spacious with a great shower. Having breakfast is a wonderful experience, with Martha taking care of your choice of eggs in a very polite and friendliness way. Really a nice way to start your day with various options of fruits, yogurt, cereals, breads, gallo pinto and enyucadas or mini empanadas, the richest coffee, natural juices and a big selection of teas.
Comment from Hotel Management
Jan 4, 2018 by Hotel Villa Los Candiles, Hotel Management
Dear Carmen, Thank you so much for your feedback! We love knowing you enjoyed your stay here. Martha enjoys preparing delicious breakfasts for our guests and we like to have the best food to give at breakfast time. See you soon! Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Great off the beaten path hotel room n quiet neighborhood. Front desk staff needs a little improvement, but everybody else was super helpful.
Comment from Hotel Management
Dec 28, 2017 by Guiselle, Hotel Management
Gracias por su comentario. Lo tomaremos en cuenta para hacer mejoras en nuestro equipo. Esperamos que vuelvan
4 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Good clean hotel close to airport.

Posted Dec 16, 2017
Fairly quiet, especially for a Friday night in town. Very clean. Staff extremely helpful.
Comment from Hotel Management
Dec 16, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear guest, Thank you for your feedback. We enjoy being able to serve you! We hope to see you again soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Excellent facilities, relaxing very clean good breakfast and quite area. Great location
Comment from Hotel Management
Dec 13, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear guest, Thank you for your review! We feel very happy that you enjoyed our buffet breakfast and you could rest during your stay with us. We hope to see you again soon! Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa Fl

very comfortable and great location to travel from

Posted Dec 2, 2017
Pros: Cleanliness and the staff being so friendly and helpful
Cons: I found no faults
Location: The B&B was centrally located to shopping food entertainment an many site of interest
I must say e the B&B was excellent, clean, excellent staff and food was like home. Great place to stay centrally located to all roads to travel to many sites. Highly recommended
Comment from Hotel Management
Dec 2, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear Frank, Thank you for sharing your experience of your most recent stay at Hotel Villa Los Candiles. We are really happy that you felt at home and our location was convenient for you. Our staff loves to provide great costumer service! We hope to see you again soon! Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

peaceful beauty

Posted Nov 21, 2017
Pros: If you need to rest and a silent place, this is the place. Breakfast is great.
Cons: Should consider reviewing the prices of the restaurant, or the quality of the dinner.
Excellent place to rest. I wished my stay was longer. Is a peacefull beauty in midlle of daily crazziness. Is a very quiet, clean hotel, the staff is great. The room, bed, bathroom, garden, everything is great. Breakfast is great. The price for dinner es high for the quality of the food.
Comment from Hotel Management
Nov 23, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear Viviana, We appreciate your feedback. Our staff enjoys helping our clients and loves to provide great costumer service. We are glad you enjoyed our hotel, breakfast an personnel. We hope to see you back again soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hidden gem in Santa Ana!

Posted Nov 13, 2017
So glad we found Hotel Villa Los Candiles. It was very clean, and a super quaint hotel and our stay was wonderful!
Comment from Hotel Management
Nov 16, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear guest, Thank you for sharing your experience at Hotel Villa Los Candiles. We are pleased that was your complete satisfaction and you enjoyed your stay here. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Durango, CO

Great experience

Posted Oct 30, 2017
My husband and I stayed here for 10 days while in Costa Rica for dental work. Our room was truly like a home away from home; offering us a great place to relax and for me to heal. Comfortable bed, food was delicious and the staff was kind and accommodating. Highly recommend!
Comment from Hotel Management
Nov 2, 2017 by Hotel Villa Los Candiles, Hotel Management
Dear guest, Thank you for sharing your experience of your stay at Hotel Villa Los Candiles. We are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms. We hope to see you back again soon! Best Regards