Ratings based on 165 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2018
Nice clean hotel and great breakfast. Would stay again. Also, close to a beautiful mall.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Overbooked

Posted Mar 17, 2018 on Hotels
The hotel was overbooked. I arrived about 3 PM and was told they had overbooked and I could not stay. They offered another hotel in downtown San Jose for the same price. I told them that because of license plate traffic restrictions I could not drive today in downtown San Jose. They offered that I could leave my car at the Quality Hotel Real and that they would pay for a taxi downtown. Next day I took Uber back to get my car.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2018 on Hotels
4 out of 5
by A verified traveler

Very clean and convenient

Posted Jan 9, 2018 on Hotels
We stayed at some places that were not so good but this hotel was a very pleasant surprise, clean and comfortable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2017 on Hotels
5 out of 5
by Hector

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
5 out of 5
by A verified traveler from Queens NY

too far from the beach

Posted Aug 17, 2017 on Orbitz
Pros: Breakfast excellent
Cons: More English TV Channel - Add a music lounge bar
Location: Movies - La Terraza Mall shopping mall vey nice things but very expensive - Restaurants
Good services - The staff is very professional and helpfull
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2017
Good hotel and good location. Pleasant customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler from e.g. riverside calif

Really nice / great breakfast/ good price

Posted Jul 8, 2017 on Orbitz
It would be nice if they had refrigerators in rooms and shower tub has a little mold, I would definitely stay here and the price is good
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Pros: Close to where I was going.
Cons: Nothing
Location: Very convenient
Very Good Staff, clean and the buffett was excellent