Ratings based on 654 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Unfortunate event.

Posted Oct 16, 2017
Unfortunately, they had an A/C malfunctioning in the whole hotel and it didn't work. Apparently it was like that for several days. Santa Ana is very warm and so was the room. The hotel and staff were very nice but the A/C malfunction ruined the overal experience.
Comment from Hotel Management
Oct 17, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Will definitely return

Posted Oct 8, 2017
This is a great hotel in Santa Ana. Enjoyed the comfort and location. The staff were very friendly and helpful. They have an amazing art collection that transforms the place into an art gallery. Rooftop pool is a beautiful set-up under tent canopy.
Comment from Hotel Management
Oct 12, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2017
Everything was OK the only bad experience that I had was that I had to wait a long time for my room to get ready
Comment from Hotel Management
Oct 12, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Great welcoming efficient staff. Timely response to requests.
Comment from Hotel Management
Oct 4, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega
3 out of 5
by A verified traveler from Florida

Loved the Artwork

Posted Oct 2, 2017
Pros: Artwork in the lobby
Cons: need to fix broken items before a new guest arrives
Location: Hotel is in a good location, near City Place(with restaurants and bars).ALso near the highway to get you around the country
After seeing the lobby,with all the beautiful artwork,I expected the hotel to be as pretty.My room on the second floor had several broken items-theres supposed to be 2 dispensers in the shower-one for shampoo,one for soap-one looked like it was pulled out of the wall.The bathroom sink had a huge crack-that was patched up.The safe was broken,3 times during my stay.There is alot of wear and tear that isnt being addressed or fixed.Staff were nice,friendly.Buffett breakfast was fine,I'm not a breakfast eater,but there was plenty for people that like breakfast.I think if they pay more attention to these problems,it could be a good hotel.I really thought after seeing the lobby artwork, the rest of the hotel would look great.
Comment from Hotel Management
Oct 4, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel
2 out of 5
by A verified traveler from Pennsylvania

ugly lady front desk very rude

Posted Oct 1, 2017
Front desk lady was not polite . Not very accomodating
Comment from Hotel Management
Oct 12, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from san josé costa rica

Elegant and comfortable

Posted Sep 28, 2017
Friendly welcome. Room very nice. Our a/c made a noise. Maintenance came immediately and we were switched to the room across the hall without delay. Wonderful breakfast.
Comment from Hotel Management
Sep 29, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega
1 out of 5
by A verified traveler

Posted Sep 28, 2017
The rooms had a very bad smell the a/c didn't work, the keys were not functioning , it took a long time to fine someone to help and them. Impossible to Get Something to drink. After all these things I decide to go somewhere else
Comment from Hotel Management
Oct 3, 2017 by JVR, Hotel Management
Hello Anonymous Thank you for sharing your experience of your most recent stay at Studio Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Boutique Hotel in Costa Rica

Posted Sep 27, 2017
This hotel is located in Central Valley area of Costa Rica. The hotel is very clean and modern. There is a rooftop pool and many other areas to enjoy. Breakfast was included and has the typical offerings, fresh fruits, coffee, eggs, bacon and a few other options. My only very minor complaint is breakfast could "change up" a bit more, offering a bit of variety for guests who stay longer. I highly recommend this hotel. The staff is friendly and extremely helpful.
Comment from Hotel Management
Sep 27, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Really nice hotel

Posted Sep 20, 2017
I loved the hotel, it was a very relaxing place. The front desk agent that checked me in was extremely nice and helpful. Breakfast was delicious. Too bad the experience ended on a sour note. It was a 1 night stay. The A/C didn't work well during the night, it seemed to be working but very low, so the room got pretty hot. When the agent that was checking us out, I think his name was Edison, asked if everything was ok, we explained the A/C gave us trouble and it got really hot. His response: "Ah". No apology, no thank you for letting us know, I'll get someone to check on it, no empathy at all, he couldn't care less.
Comment from Hotel Management
Sep 22, 2017 by JVR, Hotel Management
Dear Friend, Thank you for sharing your experience of your most recent stay at Studio Hotel and we are pleased that was your complete satisfaction and you enjoyed our comfortable and spacious rooms as well as our staff has been professional and courteous at all times. We hope to welcome you again soon. Regards, Jose Vega