Posted Oct 10, 2016
Shower water was cool the night we arrived, never got warm. There was a very large wet area on the carpet right next to the bed as I was getting in. Also, room had a sour smell (maybe the wet wet carpet). Toilet ran off and on the whole time we were there which luckily, was only one night.
Comment from Hotel Management
Oct 13, 2016 by Manager, Hotel Management
Dear Terry, Thank you for taking the to to express the problems you encountered during your stay. We sincerely apologize for the condition of your room At Best Western Plus Carpinteria Inn, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Our hope is that you will allow us another opportunity to serve you.